Lexmark E450DN User Manual
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Lexmark E450DN User Manual

Lexmark printer user guide
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E450dn
User's Guide
www.lexmark.com
June 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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  • Page 1 E450dn User’s Guide www.lexmark.com June 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550...
  • Page 2 • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 3: Table Of Contents

    Determining the status of supplies ... 36 Photoconductor kit end-of-life ... 36 Conserving supplies ... 37 Ordering supplies ... 37 Recycling Lexmark products ... 44 Chapter 6: Clearing jams ... 45 Identifying jams ... 45 Understanding jam messages ... 45...
  • Page 4 Chapter 7: Troubleshooting ... 51 Online customer support ... 51 Calling for service ... 51 Checking an unresponsive printer ... 51 Printing multiple-language PDFs ... 52 Solving printing problems ... 52 Turning on Reduced Curl mode ... 54 Solving option problems ... 54 Solving paper feed problems ...

  • Page 5: Chapter 1: Learning About The Printer

    Printer overview CAUTION: the power cord or telephone, during a lightning storm. Basic model The following illustration shows a printer with its base features. 150-sheet output bin Control panel and navigation buttons Manual feeder Do not set up this product or make any electrical or cabling connections, such as...
  • Page 6 The following illustration shows a rear view of the printer with its base features. Rear paper exit Power button Power connect Dust cover (not available for some models) USB connect Parallel connect Ethernet connect Printer overview...

  • Page 7: Configured Model

    Configured model The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options. 150-sheet output bin Control panel and navigation buttons Manual feeder 250-sheet tray 550-sheet drawer (optional) Printer overview...
  • Page 8 A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the control panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages book on the Software and Documentation CD.

  • Page 9: Understanding The Control Panel

    Eight buttons: Back, Menu, Stop, Select ( • Indicator light Note: A label located on the inside front door shows the control panel buttons in your language. An additional translated label is included in the printer box. , and Back Voltar Zp t ě...
  • Page 10 4 Indicator light A two-toned LED is used on the control panel, one color being green and the other being red. The lights indicate whether the printer power is on, the printer is busy, idle, processing a job, or requires operator intervention.
  • Page 11 7 Display The display shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve. The top line of the display is the header line. If applicable, it will contain the graphic indicating the Back button can be used.

  • Page 12: Chapter 2: Understanding Print Media Guidelines

    • Avoiding jams For more details about the types of paper and specialty media your printer supports, see the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com. We recommend that you try a limited sample of any paper or specialty media you are considering using with the printer before purchasing large quantities.

  • Page 13: Tips On Choosing The Right Print Media

    The following paper characteristics affect print quality and reliability. It is recommended that these guidelines are followed when evaluating new paper stock. For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/ publications.

  • Page 14: Unacceptable Paper

    Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or transportation environment is very different from the printer environment.

  • Page 15: Selecting Preprinted Forms And Letterhead

    Flex paper back and forth, and then fan. Do not fold or crease the paper. Straighten the edges on a level surface. Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: •...

  • Page 16: Selecting Transparencies

    The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities. We recommend Lexmark part number 70X7240 letter size transparency and Lexmark part number 12A5010 for A4 size transparency.

  • Page 17: Card Stock

    Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Set the Paper Type menu item to Labels in the Paper menu. Set the Paper Type from the printer control panel, the printer driver, or from MarkVision Professional. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems.

  • Page 18: Storing Print Media

    Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See What types of print media can be loaded? on page 12 for more information. Note: Try a limited sample of any print media you are considering using with the printer before purchasing large quantities.

  • Page 19: Chapter 3: Printing

    18 or Storing print media on page 18. Loading the 250-sheet tray Your printer has a 250-sheet tray. You may have also purchased an optional 550-sheet drawer. Print media is loaded into both components the same way. To load print media: Note: Do not remove a tray when a job is printing or when the control panel indicator light is blinking.
  • Page 20 Squeeze the side guide tab, and slide the guide to the outside of the tray. Squeeze the rear guide tab, and slide the guide to the correct position for the size media you are loading. Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.
  • Page 21 Pinch the side guide tab, and slide the guide until it lightly rests against the edge of the media. Insert the tray. Extend the paper support on the output bin. Loading the 250-sheet tray...

  • Page 22: Extending The Tray For Legal Or Folio Size Paper

    Note: This feature may not be available for all models. Attach the dust cover (if available) to the back of the printer by aligning the tabs on the cover to the holes on the printer, then snap the cover into place.

  • Page 23: Loading The Manual Feeder

    To load print media: Note: Do not add or remove print media when the printer is printing from the manual feeder or when the control panel indicator light is blinking. Doing so may cause a jam.
  • Page 24 Slide the width guides until they lightly rest against the edge of the media. Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds into the printer.

  • Page 25: Linking Trays

    To support all the printer features, use the Lexmark custom printer drivers supplied with your printer. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. You can also use the system drivers built into your operating system.

  • Page 26: Canceling A Print Job

    Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.

  • Page 27: Printing The Menu Settings Page

    The printer returns to the Ready state after the menu settings page prints. Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing.

  • Page 28: Printing A Font Sample List

    Reserve Print If you send a Reserve Print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs.
  • Page 29 In the pop-up menu, select Job Routing. In the radio group, select the type of held job you want, enter a user name, and then send your job to the printer. Go to the printer when you are ready to retrieve your print job, and follow the At the printer steps on page 29.

  • Page 30: Chapter 4: Installing Options

    Installing options Accessing the system board CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing. Remove the paper tray. Installing options...
  • Page 31 Press button on the left side of the printer to release and lower the front door. Open the rear exit. Accessing the system board...
  • Page 32 Press both buttons on the front right side of the machine to release the side access door. Loosen the four screws of the cover to gain access to the system board. Accessing the system board...

  • Page 33: Adding A Memory Card

    Note: Flash memory card options designed for other Lexmark printers may not work with your printer. Access the system board (see Accessing the system board on page 30).
  • Page 34 Note: The flash card can be installed in the top or the bottom set of connector pin holes. Close the side access door. Close the rear exit door. Close the front door. Plug the power cord into the wall outlet and turn the printer on to continue print functions. Adding a flash memory card...

  • Page 35: Installing An Optional 550-Sheet Drawer

    Place the printer unit directly on top of the 550-sheet drawer. Recognizing installed options The printer driver should automatically recognize the newly-installed option when the printer is turned on. If it does not, you can add the appropriate option manually.

  • Page 36: Chapter 5: Maintaining The Printer

    The printer control panel alerts you once a supply item or maintenance is required. You can also view the status of supplies in your printer on the control panel unless the printer is printing or in a busy state. The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low.

  • Page 37: Conserving Supplies

    To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com, or contact the place where you bought your printer.

  • Page 38: Ordering A Toner Cartridge

    Ordering a toner cartridge Part number Description World Wide E250X22G Photoconductor kit For the USA and Canada E450A21A Toner Cartridge E450H21A High Yield Toner Cartridge E450A11A Return Program Toner Cartridge E450H11A High Yield Return Program Toner Cartridge For Europe, the Middle East, and Africa E450A21E Toner Cartridge E450H21E...
  • Page 39 Changing a toner cartridge Turn the printer off. Press the button on the left side of the printer to release and lower the front door. Remove the toner cartridge. Press the release button on the base of the print cartridge assembly.

  • Page 40: Ordering A Photoconductor Kit

    Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for recycling. For more information, see Recycling Lexmark products on page 44. Firmly shake the toner cartridge in all directions to distribute the toner.
  • Page 41 Extended light exposure can cause print quality problems. Turn the printer offc Remove the print cartridge assembly. Press the button on the left side of the printer to release the front door. Lower the front door. Grasp the toner cartridge handle, and pull up and out.
  • Page 42 Remove the toner cartridge: Press the button on the base of the print cartridge assembly. Grasp the toner cartridge handle, and pull up and out. Unpack the new photoconductor kit. nstall the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go.

  • Page 43: Maintenance Kit

    Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.

  • Page 44: Recycling Lexmark Products

    Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site: www.lexmark.com/recycle Follow the instructions on the computer screen. Recycling Lexmark products...

  • Page 45: Chapter 6: Clearing Jams

    To resolve the paper jam messages, you must clear the entire paper path, and then press resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.

  • Page 46: Clearing Printer Jams

    Clearing printer jams Clearing a jam We recommend clearing the entire paper path when a paper jam occurs. To clear the jam: Open the paper tray. If necessary, remove the tray from the printer. Remove the jammed media. Clearing printer jams...
  • Page 47 Press down on the green duplex flap to release jammed pages from the duplex area. Remove any crumpled paper from the tray. CAUTION: Fuser or fuser area may be hot. Open the front door, and remove the print cartridge assembly. Clearing printer jams...
  • Page 48 CAUTION: Fuser or fuser area may be hot. Open the rear exit, and remove the jammed pages. After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors and trays are closed. Press Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the image of a page may be reused after the page is printed but before it has successfully exited the printer if that memory is needed for another use.
  • Page 49 Clearing a jam in the manual feeder Remove the paper from the manual feeder. Open the front door, and remove the print cartridge assembly. Clearing printer jams...
  • Page 50 Lift the flap at the front of the printer, and remove the jammed pages beneath the flap. Open the rear exit, and remove the jammed pages. CAUTION: After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors and trays are closed. Press Note: Jam recovery is set to Auto by default.

  • Page 51: Chapter 7: Troubleshooting

    The serial number is also listed on the menu settings page. See Printing the menu settings page on page 27 for more information. For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). See our Lexmark Web site at www.lexmark.com for the numbers for other countries/regions.

  • Page 52: Printing Multiple-Language Pdfs

    Windows XP or Windows Server 2003. Verify that you have properly configured the printer for network printing. See the drivers CD or the Lexmark Web site for information. Make sure you are using a recommended interface cable. Make sure the connection is secure.
  • Page 53 If you are using a parallel interface, make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1021231 for the standard parallel port. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job.

  • Page 54: Turning On Reduced Curl Mode

    Turning on Reduced Curl mode If the print media is curled once it exits the printer, Reduced Curl mode can be turned on to help reduce the problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting. For more information, see The paper is curled once it exits the printer.

  • Page 55: Solving Paper Feed Problems

    Solution A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call for service.

  • Page 56: Solving Print Quality Problems

    Texture settings in the Paper menu. • Verify the print media is within the printer specifications. See Understanding print media guidelines on page 12 for more details. If the problem continues, contact the Lexmark Customer Support Center at http://support.lexmark.com. Toner appears on the back of Toner is on the transfer roll.
  • Page 57 • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 uneven edges. Image Q. • Enable Enhance Fine Lines. • If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. Solving print quality problems...
  • Page 58 Print is skewed or inappropriately slanted. Transparency print quality is • Use only transparencies recommended by the printer manufacturer. poor. • Make sure the Paper Type setting in the Paper menu is set to Transparency. Solving print quality problems...
  • Page 59 In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the printer Embedded Web Server (EWS) interface. For more information about these options, see the driver Help.

  • Page 60: Chapter 8: Administrative Support

    This saves this setting as the new user default, and the printer returns to Ready. Disabling control panel menus Since many people could be using the printer, an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel.

  • Page 61: Enabling Control Panel Menus

    Restoring factory default settings When you first enter the printer menus from the control panel, you may notice an asterisk (*) to the left of a value in the menus. This asterisk indicates the factory default setting. These settings are the original printer settings. (Factory defaults may vary for different regions.)

  • Page 62: Adjusting Power Saver

    Power Saver appears, and then press Using the numeric pad or the right and left arrows on the control panel, enter the number of minutes for the printer to wait before entering Power Saver. The settings available range from 2–240 minutes. If you want to turn Power Saver off, see Disabling Power Saver on page 62.

  • Page 63: Selecting Printer Operating Mode

    Web server network communications between the PC and the printer. To connect to the SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/.

  • Page 64: Locking The Control Panel Menus

    Prior to use, at least one user name and password must be established from the settings page. To configure for SNMPv3 through the Embedded Web Server of the printer: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: http://ip_address/.

  • Page 65: Notices

    Federal Communications Commission (FCC) compliance information statement The Lexmark E450dn, Machine Type 4512-630, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the...

  • Page 66: Product Energy Consumption

    European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Laser advisory label Power consumption A laser notice label may be affixed to this printer.

  • Page 67: Laser Notice

    This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: •...
  • Page 68 CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark.

  • Page 69: Index

    19 paper input tray 19 multipurpose feeder 23 transparencies input tray 19 lock feature, security 64 Macintosh 27 maintaining the printer 36 ordering a toner cartridge 38 maximum fill line 20 media guidelines letterhead 15 letterhead, printing 15 letterhead...
  • Page 70 operating modes 63 options memory card 33 ordering, toner cartridge 38 panel, control 9 paper 13 choosing 13 letterhead 15 preprinted forms 15 unsatisfactory types 14 paper tray adjustment 20 photoconductor ordering 40 photoconductor kit changing 41 recycling 44 Power Saver, adjusting 62 preprinted forms 15 print cartridge See toner cartridge...

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