Job Takes Longer Than Expected To Print; Job Prints From The Wrong Tray Or On The Wrong Paper; Incorrect Characters Print; Tray Linking Does Not Work - Lexmark C935 Series User Manual

Troubleshooting

Job takes longer than expected to print

These are possible solutions. Try one or more of the following:
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
C P P
HANGE THE AGE ROTECT SETTING TO
1
From the control panel, press
2
Press until Settings appears, and then press
3
Press until Setup Menu appears, and then press
4
Press until Print Recovery appears, and then press
5
Press until Page Protect appears, and then press
6
Press until Off appears, and then press

Job prints from the wrong tray or on the wrong paper

C P T
HECK THE APER YPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.

Incorrect characters print

Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

Tray linking does not work

A
RE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY
• Load the same size and type of paper in each tray.
•
Move the paper guides to the correct positions for the paper size loaded in each tray.
A P S
RE THE APER IZE AND
• Print a menu settings page and compare the settings for each tray.
•
If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
O
FF
.
P T
APER YPE SETTINGS THE SAME FOR EACH TRAY
.
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