Clear Carrier Jam; Clear Paper Jam - Lexmark 5000 Series User Manual

6
If the error:
•
Reappears, replace the black (or photo) print cartridge with a new one.
•
Does not reappear, reinsert the color print cartridge.
7
If the error reappears, replace the color print cartridge with a new one.

Clear Carrier Jam

These are possible solutions. Try one or more of the following:
Remove any obstructions
1
Pull the control panel up.
2
Raise the cartridge access door.
3
Remove any objects blocking the path of the print cartridge carrier.
4
Make sure the cartridge carrier lids are closed.
5
Close the cartridge access door.
6
Close the control panel until it snaps into place.
7
Press .
Note: Pressing after clearing the carrier jam of an obstruction will cancel printing and copying jobs but will
resume a fax job.

Clear Paper Jam

In the Automatic Document Feeder (ADF):
To clear the paper path:
1
Pull the control panel up.
Troubleshooting
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