Chapter 10 Troubleshooting; Diagnosing The Problem; Online Problem-Solving - Epson Stylus C41 Series User Manual

Chapter 10
Troubleshooting

Diagnosing the Problem

If you are connecting via the USB interface and are having
difficulty printing, the problem may be related to your USB
connection. Refer to "Correcting USB Problems" on page 198 for
details.
If your problem is not USB-related, troubleshooting printer
problems is best handled in two easy steps: first diagnose the
problem, then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most
common problems is provided by online problem-solving, the
printer's control panel, the EPSON Status Monitor utility, or by
running a printer operation check. Refer to the appropriate
section below.
If you have a specific problem relating to print quality, a printout
problem not related to print quality, or a paper feeding problem,
or if the printer does not print at all, refer to the appropriate
section in this chapter.
To solve a problem, you may need to cancel printing. For details,
see "Cancelling Printing" on page 204.

Online problem-solving

You can use online problem-solving to diagnose and solve most
of the problems you may encounter. Refer to the appropriate
section below.
Troubleshooting
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