Solving Problems With Printing Quality - Konica Minolta PAGEPRO 4650EN User Manual

Solving Problems with Printing Quality

Symptom
Nothing is
printed, or
there are
blank spots
on the
printed page.
Entire sheet
is printed
black.
176
Cause
The toner cartridge
may be defective or
damaged.
The media is moist
from humidity.
The media set in the
printer driver mis-
matches the media
loaded in the printer.
The power source
does not match the
printer specifications.
Several sheets are
being fed at the same
time.
Media is not set prop-
erly in the tray(s).
The toner cartridge
may be defective or
damaged.
Solving Problems with Printing Quality
Solution
Remove the toner cartridge and check
for damage. If damaged, replace it.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
Load the correct media in the printer.
Use a power source with the proper
specifications.
Remove the media from the tray and
check it for static electricity. Fan plain
paper or other media (but not transpar-
encies), and replace it in the tray.
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Remove the toner cartridge and check
for damage. If damaged, replace it.