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Konica Minolta PAGEPRO 4650EN User Manual: Solving Problems With Media Misfeeds

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Solving Problems with Media Misfeeds

Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you're
using unsupported print media.
Symptom
Several
sheets go
through the
printer
together.
Media mis-
feed mes-
sage stays
on.
Duplex mis-
feeds.
Solving Problems with Media Misfeeds
Cause
The front edges of
the media are not
even.
The media is moist
from humidity.
Too much static elec-
tricity is present.
Top cover needs to
be opened and
closed again to reset
the printer.
Some media remains
misfed in the printer.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Media is still being
misfed.
Solution
Remove the media and even up the
front edges, then reload it.
Remove the moist media and replace it
with new, dry media.
Do not fan transparencies.
Open and close the top cover of the
printer again.
Recheck the media path and make
sure that you have removed all of the
misfed media.
Use KONICA MINOLTA-approved
media. See "Media Specifications" on
page 84.
Only plain paper, 60-105 g/m
lb bond (pagepro 4650EN) or 68-105
2
g/m
/ 18-28 lb bond (pagepro
5650EN) can be autoduplexed. See
"Media Specifications" on page 84.
Make sure that you have not mixed
media types in a paper tray.
Do not duplex (double-sided) enve-
lopes, labels, thick stock, or transpar-
encies.
Recheck the media path inside the
duplex option and make sure that you
have removed all of the misfed media.
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169

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This manual also for:

Pagepro 5650en

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