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Troubleshooting
Make sure the cables are qualified and positioned.
Q1 :
The keyboard does not respond accurately.
A1a:
Re-install the keyboard. Unplug the keyboard from the
Console Port and plug it back again.
A1b:
Re-install the Smart View KVM Switch. Shut down the
PCs, unplug the cables from the Smart View KVM
Switch and wait for five seconds. Then plug the cables
back and activate the PCs.
A1c:
When under Auto Scan Mode, please press [Esc] key
to escape.
A1d:
PCs can't supply the power to Smart View KVM
Switch. Please must attach a power adapter of DC9V
with positive central polarity.
A1e:
Try another keyboard.
Q2 :
The mouse does not respond accurately.
A2a:
Re-install the mouse. Unplug the mouse from the
Console Port and plug it back again.
A2b:
Re-install the Smart View KVM Switch. Shut down
the PCs, unplug the cables from the Smart View
KVM Switch, and wait for five seconds. Then plug
the cables back and activate the PCs.
A2c:
Try another mouse.
Q3:
The mouse is out of control.
A3:
The characteristic of the mouse is inefficient. Try
another superior mouse and plug it back again. Start
the operation after hearing the beep sound.
Q4:
Why the green light of LED display is on and red
light keeps flashing after shutting down the PC?
A4:
The condition is normal and caused from the PC
default. The condition will not affect the regular
operation of Smart View KVM switch.
© C&C TECHNIC TAIWAN CO., LTD. All rights reserved.
Trademarks:
All the companies, brand names, and product names
referred to this manual are the trademarks or
registered trademarks belonging to their respective
companies.
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