Troubleshooting - Smart view IC-712-IAUR User Manual

Operation
1. The function of LED display:
LED DISPLAY DESCRIPTION
Light off PC power off
Green light on PC power on and connected
Green light on & Red light PC power on, connected and
flashing selected
Note: It occurs occasionally that the green light of LED display is
on and the red light of LED display keeps flashing after
shutting down the PC because of the PC default. The
condition will not affect the regular operation of KVM
switch.
2. 3 ways for PC selection – Push-button switch, hot key or
mouse clicking
2-1 Push-button switch (Manual Type)
Press the button on front panel to switch the CPU ports.
The red light of LED indicates which PC is selected.
2-2 Mouse clicking
Item Operation
[Middle button] + [Left Button] or
IC-712-IAUR
[Middle button] + [Right Button]
IC-714-IAUR [Middle button] + [Left Button]
IC-714-IAUR [Middle button] + [Right Button]
Note: 2-Key Mouse is NOT applicable.
2-3 Hot Key option
Hot Key Navigation allows you to select PC from the
keyboard directly.
Options for Hot Key Navigation:
Select PC by Hot Key
Command mode
Auto scan mode
Beep sound on/off option: Press [Right Shift] key
twice to turn on or off the beep sound when needed.
Select PC by Hot Key:
Press either left or right [Ctrl] key twice.
Item Hot Key Operation
[L Ctrl] + [L Ctrl] or
IC-712-IAUR Access between two PCs.
[R Ctrl] + [R Ctrl]
IC-714-IAUR [L Ctrl] + [L Ctrl] Switch to the previous PC.
IC-714-IAUR [R Ctrl] + [R Ctrl] Switch to the next PC.
Command Mode:
Press [Num Lock] key twice, and the 3 keys [Num Lock],
[Caps Lock] and [Scroll Lock] will flash to access the
Command Mode.
a). Directly press the function key [F1] ~ [F2] for
IC-712-IAUR or [F1] ~ [F4] for IC-714-IAUR to select PC.
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b). Press [Left Ctrl] key to disable [Ctrl] and [Shift] hot key
function.
c). Press [Right Ctrl] key to enable [Ctrl] and [Shift] hot key
function.
d). Press [Left Shift] key to turn off the beep sound.
e). Press [Right Shift] key to turn on the beep sound.
f). Press [Left Win] key or mouse [Middle button] + [Left
Button] to disable Mouse clicking function.
g). Press [Right Win] key or mouse [Middle button] + [Right
Button] to enable Mouse clicking function.
h). Press [Left Alt] key to disable Auto skip function.
i). Press [Right Alt] key to enable Auto skip function.
j). Press [Esc] or [Enter] key to quit the mode.
Note:
[Ctrl] Hot Key function – Selecting PC ports.
[Shift] Hot Key function – Beep sound on/off.
Auto Scan Mode:
Press [Scroll Lock] key twice to activate the Auto Scan Mode.
The time scale of Auto Scan ranges from 5 to 30 seconds,
and it can be recognized by the lights of the 3 keys [Num
Function
Lock], [Caps Lock] and [Scroll Lock] as the timetable below.
Access between
two PCs. a). Press the right number key [+] to increase time scale.
Switch to the
b). Press the right number key [-] to decrease time scale.
previous PC.
c). Press [Esc] key to quit the mode.
Switch to the next
Note: Light(s) corresponding timetable
PC.
Seconds Num Lock
5 seconds
10 seconds
15 seconds
20 seconds
25 seconds
30 seconds
3. The boot-up default of Smart View KVM Switch is
connected to your first activated PC.
4. When the PC is shut down under the function of "Auto
skips over the power-off PC", it cannot be turned on again
by keyboard.
Function

Troubleshooting

Make sure the cables are qualified and positioned.
The keyboard does not respond accurately.
Q1 :
A1a: Re-install the keyboard. Unplug the keyboard from the
Console Port and plug it back again.
A1b: Re-install the Smart View KVM Switch. Shut down the
PCs, unplug the cables from the Smart View KVM
Switch and wait for five seconds. Then plug the cables
back and activate the PCs.
A1c: When under Auto Scan Mode, please press [Esc] key
to escape.
Caps Lock Scroll Lock
Off Off On
On Off Off
On Off On
Off On Off
Off On On
On On Off
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A1d: PCs can't supply the power to Smart View KVM
Switch. Please attach a power adapter of DC9V
300mA with positive central polarity.
A1e: Try another keyboard.
Q2 : The mouse does not respond accurately.
A2a: Re-install the mouse. Unplug the mouse from the
Console Port and plug it back again.
A2b: Re-install the Smart View KVM Switch. Shut down
the PCs, unplug the cables from the Smart View
KVM Switch, and wait for five seconds. Then plug
the cables back and activate the PCs.
A2c: PCs can't supply the power to Smart View KVM
Switch. Please attach a power adapter of DC9V
300mA with positive central polarity.
A2d: Try another mouse.
Q3: The mouse is out of control.
A3: The characteristic of the mouse is inefficient. Try
another superior mouse and plug it back again. Start
the operation after hearing the beep sound.
Q4: There is the video problem.
A4a: The setting of resolution or bandwidth is over high.
Smart View KVM Switch supports the VGA, SVGA,
Multisync and XGA (interlaced) with the resolution up
to 1920 x 1440 Hz. The maximum bandwidth is 200
MHz.
A4b: The cable is unqualified. Please use the superior
cables of Smart View cables series.
Q5: Why the green light of LED display is on and red
light keeps flashing after shutting down the PC?
A5: The condition is normal and caused from the PC
default. The condition will not affect the regular
operation of Smart View KVM switch.
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All the companies, brand names, and product names
referred to this manual are the trademarks or
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companies.
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