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Operating Instructions
Compact 3020 HE

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Summary of Contents for Alde Compact 3020 HE

  • Page 1 Operating Instructions Compact 3020 HE...
  • Page 2: Table Of Contents

    CONTENTS 1. DOmESTiC HOT WaTEr......3 1.1 Warning ..........3 1.2 Specified Use ........3 1.3 System Design ........3 2. DESCriPTiON OF FUNCTiONS .....4 2.1 Gas Heating .........4 2.2 Electric Heating ........4 2.3 Domestic Hot Water ......4 3. DOmESTiC HOT WaTEr......6 3.1 Draining Fresh Water ......7 4. HEaT TraNSFEr FLUiD ......8 4.1 Filling............9 4.2 Draining ..........9 5. CENTraL HEaTiNG ......10 5.1 Circulation Pump .......10 5.2 Bleeding Air ........11 5.3 Air Lock ..........12...
  • Page 3: Domestic Hot Water

    Alde Compact 3020 HE Operating Instructions 1. DOmESTiC HOT WaTEr 1.1 Warning! 1.3 System Design Alde can accept no liability whatsoever for The boiler’s internal heat exchanger consists damage or injury resulting from failure to of three concentric cylinders; the combustion observe these instructions. chamber, the central heating cylinder and the hot water cylinder. 1.2 Specified Use The combustion chamber is made from aluminium, and is divided into two halves by These instructions are approved for the a baffle plate, with the burner head located Alde 3020 Compact HE fitted in caravans, in the top half, and the flue gases venting motorhomes or buildings in accordance with through the bottom half. CE 0402 no. SC0653-13, and have the E5 mark The combustion assembly is fixed to the for installation in vehicles in accordance with end of the internal heat exchanger. It consists ECE R122, no. 00 001 and R10, no. 04 166, for of the burner, combustion fan, gas valve, air use in central heating and hot water systems.
  • Page 4: Description Of Functions

    Alde Compact 3020 HE Operating Instructions 2. DESCriPTiON OF FUNCTiONS 2.1 Gas Heating 2.2 Electric Heating When gas heating is set to on, the combustion When electric heating is set to 1, 2 or 3 kW, fan starts to revolve. Once the correct speed relays on the PCB trip, feeding the 230 V is achieved (in rpm), a signal is sent to the PCB supply to the electric heating elements. These for the burner to be lit. The gas valve opens, are controlled by the same programme as the passing gas, and the ignition module on the gas heating. PCB generates sparks at the electrode on the burner head. 2.3 Domestic Hot Water When the burner ignites, a flame supervision device signals the ignition module to cease sparking. The burner fires until the The combi-type boiler automatically produces boiler or room thermostat reach the setpoint. hot water. Heat is emitted from the central Should the burner flame out unexpectedly, heating cylinder into the hot water cylinder.
  • Page 5 Alde Compact 3020 HE Operating Instructions imPOrTaNT! The boiler must not be switched Do not place stowage in the boiler on if there is no heat transfer fluid compartment. (HTF) in the system. Do not position awnings, tents or other enclosures around the flue Always drain down the fresh water terminal. system if there is risk of frost; in winter, for example. You may continue to use the boiler with Do not obstruct the flue. Be careful no fresh water in the system, as not to flood the flue when washing required; no damage can result. the vehicle. Always replace the HTF in The gas heating must not be used accordance with the antifreeze when refuelling the vehicle at the product’s lifespan. If in any doubt, service station or other fuelling replace the HTF after 2 years. facility. Only sterilise the fresh water system with a product suitable for stainless steel.
  • Page 6: Domestic Hot Water

    Alde Compact 3020 HE Operating Instructions 3. DOmESTiC HOT WaTEr Being a combi-type boiler, the Alde 3020 TiP! Compact HE has an integrated, stainless If continuously using the hot steel hot water cylinder that holds water cylinder in a hard water approximately 8.4 litres of fresh water. area, fit an inline scale inhibitor to The boiler can produce around 12 minimise the effects of limescale. litres of 40 °C warm water per 30 mins (at a cold water temperature of 10 °C). If only the electric heating is used, this capacity is Target hot water temperature is greater slightly reduced. than 50 °C in normal operation, to prevent Only use potable fresh water. Grey the growth of Legionella. Over 50 °C , the water, desalinated water, or water otherwise hot water will be heated to the maximum achievable temperature at the time. This unfit to drink is not suitable for use as domestic hot water. allows the hot water to achieve disinfection Always flush out the hot water cylinder temperatures, and increases warm water before use, especially when it has stood performance. empty for some time. If scalding hot water temperatures are a concern – such as with the young, elderly or...
  • Page 7: Draining Fresh Water

    Alde Compact 3020 HE Operating Instructions 3.1 Draining Fresh Water Figure 1. Opening manual safety valve/drain valve 1. Switch off the water pump. 2. Open all water taps, showers, etc. Closed Open 3. Open the safety/drain valve by lifting the yellow tab (Fig 1 [M]), or by turning the blue knob (Fig 1 [K]) 90°. 4. The system will drain directly below the vehicle through the clear plastic hose on the safety/drain valve. Check that all water has emptied out (7–10 litres). Leave the Opening automatic safety valve/drain valve valve in the open position until the next time the hot water cylinder is used. NB: Check that the red breather valve...
  • Page 8: Heat Transfer Fluid

    Alde Compact 3020 HE Operating Instructions 4. HEaT TraNSFEr FLUiD The central heating system must be filled imPOrTaNT! with heat transfer fluid (HTF); a solution of Always replace the HTF in 50% ethylene glycol antifreeze and water. accordance with the antifreeze product’s lifespan. If in any doubt, replace the HTF after 2 years. imPOrTaNT! The boiler must not be switched on if there is no HTF in the system. The corrosion inhibitors found in ethylene glycol antifreeze may not be The antifreeze manufacturer will have a cross-compatible. When topping up or maximum water hardness recommendation. replacing the HTF, ensure the new antifreeze is compatible with the current antifreeze Read the product label or contact the product manufacturer for details. product. Read the product label or contact the product manufacturer for details. TiP! Alde recommends antifreeze TiP! meeting VAG G12++ or G13 As a rough guideline, blue and specification, and deionised red antifreeze products are water (0 ppm).
  • Page 9: Filling

    Alde Compact 3020 HE Operating Instructions 4.1 Filling Figure 2. The central heating system is filled with HTF through the expansion tank, either by hand, or using the Alde service pump. Any containers used for handling or storing the HTF should be checked first, and must be visibly clean to avoid introducing contaminants or foreign objects into the system. Alde recommends using the Alde 1900-811 or 839 twin-motor service pump to fill the system. To fill the system by hand, unscrew the expansion tank cap (Fig 2 [R]), and lift the circulation pump (Fig 2 [S]) out of the tank (if Fluid level applicable). Carefully pour the HTF into the tank, and repeat until the fluid level is about 1 cm above the MIN mark when cold. 4.2 Draining The installer should fit one or more drains in the central heating system to allow draining of the HTF. Because the pipes step up and down, some HTF will be left in the system after draining. TiP! The easy way. Contact an Alde-certified service agent to drain and refill your system.
  • Page 10: Central Heating

    Alde Compact 3020 HE Operating Instructions 5. CENTraL HEaTiNG 5.1 Circulation Pump The boiler is set to an upper limit temperature of 85 °C, i.e. the temperature of the heat transfer fluid (HTF) as it circulates around the A pump is used to circulate the HTF around pipes, radiators, convectors, et al. the central heating system. There are three To ensure the best performance from models of Alde circulation pump. hydronic heating, air must be able to circulate freely around the back of the furniture (Fig 3). Figure 3. Air vents, cut into the top and bottom of the furniture must be unobstructed by carpets, cushions, or stowage, etc. The full length of a convector should be ventilated for best performance. TiP! Use gas and electric heating simultaneously for the best performance. The boiler will only use as much energy as is needed, and is 93% efficient on a SEDBUK based test. • 12 V expansion tank circulation pump. This classic pump is ideally suited for traditional holiday-makers, or as a lighter duty, off-grid option for the 230 V inline circulation pump.
  • Page 11: Bleeding Air

    Alde Compact 3020 HE Operating Instructions 5.2 Bleeding Air Now power off the Alde 3020 Compact HE boiler completely, making sure that the The HTF will contain some air. This is circulation pump is not active. unavoidable. Air bubbles can also be Follow the flow pipe from the boiler, and bleed the system at each bleed point. introduced when the system in filled. If Alde bleed points have been fitted, In a newly-filled central heating system, you will need to bleed air from the bleed these are metal bleed screws mounted on points to ensure best performance. There is an black EPDM rubber connectors (Fig 4). Have automatic air bleed valve on the boiler. There a cloth in hand. To open, turn the screw is also an air vent on the expansion tank. anticlockwise between thumb and forefinger. The installer should fit bleed points Air will hiss out. When fluid trickles out, close elsewhere in the system, especially where the the bleed screw and mop up fluid with the pipes step up and down, and on radiators and cloth. towel rails. Air will accumulate at these high points and become trapped. Figure 4. TiP! Contact the dealer or installer for details on where the bleed points are in your system, and how to access them.
  • Page 12: Air Lock

    Alde Compact 3020 HE Operating Instructions 5.3 air Lock If enough trapped air accumulates at one bleed procedure. A caravan can be slowly and point, an air lock can result and prevent the carefully tilted to reproduce this effect. circulation of hydronic heating. To clear a stubborn air lock in under 15 A ramp or steep slope can be used to raise minutes, an Alde-certified service agent can one end of the vehicle, causing the trapped use the Alde 1900-811 or 839 twin-motor air to shift around the system. Repeat the full service pump. 5.4 230V Electric TiP! The optional Alde 3010-246 load The Alde 3020 Compact HE boiler has two monitor allows you to set a limit 230 V electric heating elements, outputting on the current drawn by the 1050 W and 2100 W, or 3150 W combined, vehicle and the electric heating and drawing 5 A, 9 A, and 14 A respectively to automatically accommodate it. (rounded). 230 V breakers, fuses, fused spurs and isolator switches should be rated for 16 A. Before using electric heating, check the current limit on the electric supply you are hooking up to.
  • Page 13: Liquefied Petroleum Gas

    Alde Compact 3020 HE Operating Instructions 5.5 Liquefied Petroleum Gas LPG (liquefied petroleum gas) has two main imPOrTaNT! variants, propane and butane gas. The gas The boiler compartment contains heating in your Alde 3020 Compact boiler can the gas connection, floor vents use propane or butane gas as fuel. Many LPG and the flue hoses. Do not fuels contain a mixture of propane, butane and place stowage in the boiler other additives. compartment. BS 5482 Part 1 states, “For butane cylinders, satisfactory service might not be obtained at temperatures of less than 10 °C; In the event of a gas leak, or if you smell gas: the most suitable temperature range is from 13 to 30 °C.
  • Page 14 Alde Compact 3020 HE Operating Instructions 5.5.1 Flue imPOrTaNT! The burning of LPG produces CO (carbon Do not obstruct the flue. Be dioxide), a non-toxic, asphyxiant gas. careful not to flood the flue Exhaust flue gas can cause possible burns when washing the vehicle. and poisoning. Avoid inhaling exhaust flue gas. imPOrTaNT! imPOrTaNT! Do not position awnings, tents Air is sucked into the combustion or other enclosures around the chamber via the air intake. The flue terminal. gas heating must not be used when refuelling the vehicle at the service station or other Air supply is essential for clean fuelling facility. combustion. The air intake is located in the flue terminal. For best performance, the flue terminal should be well vented. If leaving the gas heating unused for a period, ensure the flue terminal is covered to prevent pest animals nesting in the flue.
  • Page 15: Maintenance

    Alde Compact 3020 HE Operating Instructions 6. maiNTENaNCE There is no manufacturer’s service When the hot water cylinder is in requirement for the Alde 3020 Compact HE continuous use, it should be drained and boiler itself. Current local regulations must refilled once a month. This recreates the air be adhered to. The installation of the boiler cushion in the hot water cylinder that absorbs should be inspected annually for gas safety. pressure surges. LPG hoses should be regularly checked for The Alde control panel requires no signs of damage and should be replaced, at maintenance, other than cleaning of the maximum, after 3 years of use. screen as needed. Use a microfibre cloth to Bleed air from the system when newly clean the touchscreen. filled, when the vehicle has been standing Panel radiators and towel rails should be unused for a period, and before departing on regularly cleaned with a cloth and multi- holiday. purpose cleaner. The fluid level in the expansion tank When shut down, the system has a should be about 1 cm above the miN mark normal draw on the 12 V leisure battery of when cool. The heat transfer fluid (HTF) approximately 60 mA. should be topped up if below this level, to prevent a break in circulation. Only top up with compatible HTF.
  • Page 16 Alde Compact 3020 HE Operating Instructions The central heating can still be used with If storing the vehicle for winter, ensure no fresh water in the system. The air in the the flue terminal is covered to prevent pest hot water cylinder is heated but no damage animals nesting in the flue. NB: Consider can result. removing the Alde control panel over winter, if the vehicle is to be kept in storage and is susceptible to damp. imPOrTaNT! If using the lighter duty 12 V circulation Always drain down and completely pump in the expansion tank, do not leave the empty the hot water cylinder central heating on over winter, even with a when there is risk of frost, unless low desired temperature set. the vehicle is explicitly stated to be self-winterising by the vehicle manufacturer. TiP! Air the vehicle over winter without wearing out the lighter If camping in temperatures below - 10 °C, duty pump. Use Delayed Start/ consider carrying spare parts in the event Cycle on the Alde control panel to of an emergency. Alde recommends a 12 V automatically heat the vehicle for 24 hours, once a week. circulation pump for the expansion tank (with cabling), a PCB, and 4–5 litres of ready to use...
  • Page 17: Control Panel

    Alde Compact 3020 HE Operating Instructions 7. CONTrOL PaNEL The Alde 3020 Compact HE control panel has two hard buttons and a non-capacitive, colour touchscreen interface. The soft buttons displayed on the screen are operated by touching the screen with your finger. imPOrTaNT! Please read the Alde 3020 Compact HE operating instructions fully before using the system. 7.1 Starting the system 3020 High Efficiency 1. Both the control panel and boiler are off. 2. To start the system, press the Power button on the control panel. The Splash Screen is displayed and green LED is lit. The boiler will now start with the previously saved settings (factory settings by default). The system will now be drawing variable 0.1–1.5 A of current from the 12 V supply.
  • Page 18: Standby Screen

    Alde Compact 3020 HE Operating Instructions 7.2 Standby Screen The Standby Screen is displayed after the Splash Screen. This screen contains useful information about the status of your heating system. NB: If Standby Screen is set to “Dark” in Backlight settings, the Standby Screen will not be displayed, the screen will be dark unless touched. E F G A. Clock is enabled. Day of the week and time shown. B. Outdoor temperature. [Optional outdoor temperature sensor required.] C. Room temperature. Measured at the 22°C control panel. [Optional discrete room 6°C temperature sensors available.] D. Central heating circulation pump is active. Fri 18.30 E. Delayed Start/Cycle is enabled. F. Day Mode active. G. Gas cylinder status. Full/empty and EisEx mode shown. [Additional accessories required.] H. Night Mode active.
  • Page 19: Main Menu

    Alde Compact 3020 HE Operating Instructions 7.3 main menu Press MENU button to access the Main Menu from the Standby Screen or Settings Menu. The screen will revert to the Standby Screen after 30 secs if untouched. +22°C 22°C 6°C 1 kW Fri 18.30 1. Standby Screen. Press MENU button. 2. Main Menu. a. What’s Activated Menu. [Not displayed if no activated functions are detected.] b. Settings Menu...
  • Page 20 Alde Compact 3020 HE Operating Instructions 7.3.1 Desired Room Temperature The desired room temperature can be set from 5 to 30 °C, in 0.5 increments. TiP! The World Health Organisation recommends a room temperature of 18–24 °C for healthy living. NB: If Day or Night Mode are active, the temperature cannot be adjusted, the Plus and Minus buttons will be greyed out. 1. The current desired room temperature is displayed. 2. Adjust by pressing Plus or Minus button. +22°C 1 kW 7.3.2 Domestic Hot Water The Alde boiler stores 8.4 litres of hot water as standard. If the hot water cylinder is empty, the air is heated but no damage can result. TiP! In a good summer, for example, lower the desired temperature on the control panel to around 10 °C. The central heating will not circulate (unless the temperature drops to 10 °C), but you can still control hot water. NB: If Day or Night Mode’s Hot Water Ignore is active, the hot water cannot be adjusted, the Plus and Minus buttons will be greyed out.
  • Page 21 Alde Compact 3020 HE Operating Instructions 1. Hot Water Ignore. Volume bar empty. No attempt is made to heat hot water specifically. This saves energy when the +22°C fresh water is drained down. 1 kW 2. Hot Water Normal. Volume bar half-full. Hot water is heated to greater than 50 °C. NB: If Circulation Pump is set +22°C to Continuous, this option will not be available. 1 kW 3. Hot Water Boost. Volume bar full. Central heating circulation is disabled for 30 mins. Hot water is heated to +22°C greater than 65 °C. After 30 mins the system reverts to Hot Water Normal. 1 kW 4. Adjust by pressing Plus or Minus button.
  • Page 22 Alde Compact 3020 HE Operating Instructions 7.3.3 Electric Heating Check that 230 V supply is displayed on the Standby Screen. The Alde boiler is hard-wired to use power economically and there are times when it may use no power at all, even if set to 3 kW. 1. Select Off, 1, 2 or 3 kW electric heating. More power equals better performance, but may be restricted by the current +22°C (amps) limit on the electric hook-up. 2. Adjust by pressing Plus or Minus button. 1 kW Max current draw from 230 V supply is 4.5 A on 1 kW, 9 A on 2 kW, 14 A on 3 kW. If the electricity supply has unstable voltage, the amperage will also fluctuate. 7.3.4 Gas Heating The Alde boiler is hard-wired to use power economically. The gas burner has two stages, shifting dynamically between low or full flame. There are times when it may use no power at all, even if gas heating is selected. 1. Press the Flame button to select gas heating. Green is on, blue is off. +22°C 1 kW Use both gas and electric heating for best performance.
  • Page 23 Alde Compact 3020 HE Operating Instructions 7.3.5 Climate Control The AC button is displayed when a Truma Aventa Comfort air-conditioning unit is connected to the Alde control panel. This allows fully automatic climate control, with the heating and air- conditioning working in unison. 1. Set the desired room temperature as normal. 2. Press the AC button. Green is on, blue is off. The heating +22°C and air-conditioning will actively maintain the desired room temperature. 1 kW Alde recommends using the 3010-238 discrete room temperature sensor for accurate climate control. It should be located where the heating and air-con have a balanced effect on temperature.
  • Page 24: What's Activated Menu

    Alde Compact 3020 HE Operating Instructions 7.4 What’s Activated Menu Press the A button to access the What’s Activated Menu. This screen shows any functions that are activated and allows direct access to that function by pressing its button. NB: The A button is not displayed if no functions are activated. Figure 7.4.1. Figure 7.4.2. Activated Functions +22°C 1 kW 7.4.1 Guide to Activated Functions Night Mode is enabled, but may or Circulation Pump is set to Continuous. may not be active, depending on the NB: This will reduce the hot water time and day. supply. Delayed Start/Cycle is enabled, but Day Mode is enabled, but may or may may or may not be active, depending not be active, depending on the time on the time and day. and day. Alde Smart-Control or daisy-chained, External Switch is enabled, but may or third party control panel is enabled.
  • Page 25: Settings Menu

    Alde Compact 3020 HE Operating Instructions Booster fan is enabled, but may or Truma DuoControl or DuoControl CS may not be active. regulator is enabled. Truma Aventa Comfort air- Engine Pre-Heat is enabled, but may conditioning unit is connected, but or may not be active. may or may not be active. Underfloor Heating is enabled, but Truma EisEx defroster is enabled, but may or may not be active. may or may not be active. 7.5 Settings Menu Press the Tool Button to access the Settings Menu from the Main Menu. Lower level functions can be accessed by from these screens by pressing the buttons. NB: If a function is not available its button is greyed out. +22°C 1 kW...
  • Page 26 Alde Compact 3020 HE Operating Instructions 7.5.1 Settings Menu Functions To return to the Main Menu, press the MENU button. Settings Settings Settings...
  • Page 27 Alde Compact 3020 HE Operating Instructions Delayed Start/Cycle (requires Clock to be set) Allows you to programme the boiler to start at a specified time and day, weekly. It will provide heating using the last saved settings for 24 hours, before automatically shutting down again. This is recommended for airing the vehicle over winter if stored locally and hooked up to 230 V power. Once Delayed Start/Cycle is enabled, the system should be shut down by pressing the Power button. Clock The clock must be set for programmable functions to activate at the correct time/day. If 12 V power is lost, the clock will reset. TiP! The optional Alde 3010-414 battery backup uses two AA batteries and allows the clock memory to be stored even if 12 V power is lost. Navigation Arrows There are four screens in the Settings Menu. The up/down arrows allow you to navigate between them. Night Mode (requires Clock to be set) Allows you to programme the boiler to automatically change and select settings at night. Set a start and stop time for the night-time period. Set a day of the week, or “All” for the same daily programme. You can also define: • Desired room temperature • Invert Standby Screen...
  • Page 28 Alde Compact 3020 HE Operating Instructions Day Mode (requires Clock to be set) Allows you to programme the boiler to automatically change and select settings during the day. Set a start and stop time for the day-time period. Set a day of the week, or “All” for the same daily programme. You can also define: • Desired room temperature • Hot water ignore Temperature Offset Recalibrate the room temperature displayed by the control panel in 0.5 °C increments. If an outdoor temperature sensor is connected, this can also be recalibrated. Return Return to the previous menu. Prioritise Select whether to prioritise gas heating or electric heating, when using both. Less demand will be placed on the non-prioritised fuel. TiP! If you’re hooked up to a site with a flat rate 230 V supply, but still want the extra performance from gas heating, prioritise electric heating to save money on gas. Button Sound Bleep when a button is pressed. Backlight The brightness of the Standby Screen can be adjusted from 1–3. The display mode of the Standby Screen can also be set. Dark. The Standby Screen is deactivated, the control panel may appear dormant except for the power LED. Pressing the screen will activate the Standby Screen for...
  • Page 29 Alde Compact 3020 HE Operating Instructions Invert. The Standby Screen shows light characters on a dark background. Suited for low light conditions. Antimicrobial (requires Clock to be set) Hot Water Boost will automatically activate at 02:00 every morning. This further reduces the risk of Legionella bacteria. Circulation Pump Select which circulation pump to use for the central heating, depending on what pumps are installed. Pump Manual 12 V. For the 12 V inline circulation pump with manual 5-speed dial. Pump Remote 12 V. For the remote-controlled 12 V inline circulation pump. Pump speed can also be set. Speed 2 is recommended. Speed 4–5 should only be used prior to bleeding the system of air. Optional Pump 12 V. For the optional 12 V circulation pump in the expansion tank. Pump 230 V. For the 230 V inline circulation pump.
  • Page 30 Alde Compact 3020 HE Operating Instructions External Switch Allows you to use a third party, external switch to start up and shutdown the boiler. When the external switch starts the boiler, it will provide heating using the last saved settings. Once External Switch is enabled, the system should be shut down by pressing the Power button. The external switch then takes control of the boiler. Ext. When a circuit is made at X18 on the boiler, the boiler is started. When the circuit is broken, the boiler shuts down. For use with a third party rocker or toggle switch, or compatible telematics systems. NB: The Alde 3010-219 adaptor lead is available for connecting an external switch. 230V. When 230 V is detected, the boiler is started. When 230 V supply is lost, the boiler shuts down. No additional accessories required. Off. External Switch is disabled. TiP! Hiring out a vehicle? Your customers can operate the central heating/hot water with a convenient wall switch, whilst the control panel is fitted in a locked maintenance cupboard with a discrete room temperature sensor. On-off, no hassles. Language Select English, French or German language. NB: The Service Menu is English language only. Booster Speed If a booster fan convector is installed, this allows you to select speed 1–2. The booster and circulation pump share the same control. However, the booster will run for 6 mins after the pump has gone inactive, and will remain active if the pump reactivates during that time.
  • Page 31 Alde Compact 3020 HE Operating Instructions Temperature Sensor If any Alde 3010-238 discrete room temperature sensors are connected, this allows you to select: • Control panel. Temperature is measured at the control panel. • Living room. Temperature is measured at discrete room temperature sensor 1. • Bedroom. Temperature is measured at discrete room temperature sensor 2. • Auto. Temperature is measured at the control panel, but automatically selects a discrete room temperature sensor when connected, prioritising sensor 1. This allows the sensor to be selected with a convenient wall switch. Load Monitor If an Alde 3010-246 load monitor is installed, this allows you to set an amp limit from 5–17 A for the vehicle’s 230 V power. If the current drawn by the vehicle exceeds the amp limit, the boiler and Truma Aventa Comfort air-conditioning unit (if connected) will automatically reduce power. This helps avoid tripping the circuit breakers on the electric hook up. The load monitor can be disabled by selecting “Off”. NB: AC must be enabled on the control panel for the Truma Aventa Comfort air-conditioning unit to respond to the load monitor. EisEx Heating If a Truma EisEx defroster is installed, this allows you to select: • Winter. EisEx heating for the gas regulator is on. • Summer. EisEx heating for the gas regulator is off. If a Truma DuoControl or DuoControl CS gas regulator is installed, gas cylinder status is also shown.
  • Page 32 Alde Compact 3020 HE Operating Instructions Dedicated Underfloor Heating If installed, the dedicated underfloor heating pump and circulation pump share the same control. When active, the dedicated underfloor heating pump runs in 5 min intervals. The pump mode can also be set. Delay. The dedicated underfloor heating pump will run, at intervals, for 15, 30, or 120 mins after the circulation pump has gone inactive. It will remain active if the circulation pump reactivates during that time. Cont. The dedicated underfloor heating pump will run, at intervals, continuously, irrespective of the circulation pump. TiP! Alde recommends not exceeding a floor surface temperature of 29 °C to avoid discomfort. Off. The dedicated underfloor heating pump is disabled.
  • Page 33: What's Activated Menu

    Alde Compact 3020 HE Operating Instructions 7.6 Settings Menu Press the Tool Button to access the Settings Menu from the Main Menu. Lower level functions can be accessed by from these screens by pressing the buttons. NB: If a function is not available its button is greyed out. Figure 7.6.1. Figure 7.6.2. Figure 7.6.3. Settings Service Service Glycol Temp: 80° C PCB Temp: 20° C Water Temp: 55° C Ext Switch: deact Fan rotation: 0RPM Boiler: Current: 0.0A...
  • Page 34: Reset

    Alde Compact 3020 HE Operating Instructions 7.8 Reset Press Reset to restore factory default settings, and the Error Log will be cleared. NB: The Main Menu will be set to 22 °C, Hot Water Normal, 1 kW electric heating and gas heating. imPOrTaNT! Using Reset to restore factory default settings does not clear Installed Accessories. 7.9 Shutting down the system To save energy, the control panel only updates the boiler after the last adjustment is made. Wait 10 secs before shutting down the system to ensure the boiler is updated. 1. Press the Power button again. The screen goes dark, the green LED is unlit. The system is off.
  • Page 35: Installed Accessories Menu

    Alde Compact 3020 HE Operating Instructions 7.10 Installed Accessories Menu After fitting an accessory to the Alde 3020 Compact HE, it must be installed in the control panel software by ticking the box for that accessory in the Installed Accessories Menu, unless otherwise noted. Press the Installed Accessories button to access the menu from the Settings Menu. Figure 7.10.1. Settings Figure 7.10.2. Figure 7.10.3. Figure 7.10.4. Figure 7.10.5. Inst Acc Inst Acc Inst Acc Inst Acc External panel Main Manual 12V Booster Underfloor Heat Pump...
  • Page 36: Setup

    Alde Compact 3020 HE Operating Instructions With following options are shown when the Alde 3020-023 options dongle is connected. Tick the box to install: • Booster Fan (connected to JP2 on options dongle) • DuoControl gas regulator (connected to JP7 on options dongle) • EisEx defroster (connected to JP6 on options dongle) • Underfloor heating pump (connected to JP1 on options dongle) • Auxiliary hot water tank (connected to JP4 on options dongle) • Engine pre-heat pump (connected to JP3 on options dongle) 7.11 Setup How you set up your system will depend on what accessories are installed and your user preferences. To get you started, here’s how to setup some of the more common features. 7.11.1 Restore default factory settings Before using the system for the first time, restore default factory settings. Your control panel may have been tested by the dealer or installer, and some settings may have been changed unintentionally. 1. Press Tool button to access the Settings Menu (bottom right in Main Menu). 2. Press down arrow, until Reset button is displayed. 3. Press the Reset button to proceed. 7.11.2 Setup 12 V circulation pump in expansion tank To use the 12 V circulation pump in the expansion tank, you must set it up. This is not a default...
  • Page 37 Alde Compact 3020 HE Operating Instructions 7.11.3 Setup Standby Screen for bedtime The backlight on the Standby Screen can be disturbing if the control panel is visible from your bed. It can be inverted for white text on black background. 1. Press Tool button to access the Settings Menu (bottom right in Main Menu). 2. Press down arrow, until Backlight button is displayed. 3. Press Backlight button, select Invert to proceed. 7.11.4 Setup Antimicrobial function To actively kill Legionella, setup the Antimicrobial function. At 2:00 every night, the hot water will be heated to over 65 °C for 30 mins. This further reduces the risk of Legionella. 1. Press Tool button to access the Settings Menu (bottom right in Main Menu). 2. Press Clock button, set the time and day. Press Return. 3. Press down arrow, until Antimicrobial button is displayed. 4. Press Antimicrobial button to proceed.
  • Page 38: Interconnecting The System

    Alde Compact 3020 HE Operating Instructions 7.12 Interconnecting The System The diagram below shows how the system is interconnected. To avoid electromagnetic interference, do not bundle 12 V and 230 V cables together. NB: Always use genuine Alde parts. Control panel rear Circuit board on Compact 3020 HE boiler Option board/ Overload Outdoor protection sensor Mechanical panel Control panel Tin bus Remote Sensor 2 12 V Fuse 3.15A...
  • Page 39: Troubleshooting

    Alde Compact 3020 HE Operating Instructions 8. TrOUBLESHOOTiNG Any error messages will be displayed on the Standby Screen. Error messages can be cleared by removing 12 V supply to the boiler for 10 secs. The system is completely dead, the control panel is blank • Check the 20 mm T3.15 Amp glass fuse in the boiler. This is located under the lid of the black plastic service hatch, in a green plastic fuse holder. • Check the 12 V supply to the boiler, it should be above 12 V. • Check the 12 V cable is plugged into the boiler. Check the cable is plugged into the Alde control panel. The boiler will not ignite on gas, but no error message • The system may not need to use gas heating if also using electric heating.
  • Page 40 Alde Compact 3020 HE Operating Instructions No central heating • Bleed the system of air. • Check the fluid level in the expansion tank. • Check that the circulation pump is responding. • Check that hot water boost is not activated on the Alde control panel. • If electric heating is not being used, set it to “Off” on the Alde control panel. • Use gas and electric heating for best performance. • Check that vents in the furniture are not obstructed. • Check the condition of the heat transfer fluid. • Most vehicles will reach a comfortable temperature within 40 mins, in non-extreme conditions. Circulation pump active even though system is off • 12 V supply to the boiler dropped to 7 V momentarily. Check 12 V supply for stability. “Panel failure 1” & “Panel failure 2”...
  • Page 41 Alde Compact 3020 HE Operating Instructions “Fan failure” • Combustion fan speed too low. Bearing may be stiff after a period of disuse. • Automatically clears after 5 mins. Please try again. “Connection failure” • Loose connection between Alde control panel and boiler. • Unplug cable at the control panel and boiler, then carefully plug back in. • Check there is slack on the cable at the control panel, but not excessive weight from free- hanging/unmanaged cable. “Window open” • Optional window sensor has triggered, gas heating is suspended. Automatically clears and gas heating resumes when window is closed. “3rd Party Panel C. Fail” • Break in comms between Alde control panel and third party control panel. • Check the cable between the Alde control panel and third party control panel. • Third party control panel is installed in software but not fitted. • Untick “Third Party Panel” in Installed Accessories Menu. “Low battery”...
  • Page 42: Warranty

    Alde Compact 3020 HE Operating Instructions 9. WarraNTY Alde undertakes to rectify any manufacturing defect or early component failure through normal use that occurs within 2 years of the installation date. If your Alde boiler develops a fault, your first action should be to contact your dealer or installer, as they will be familiar with your installation and vehicle, and how to make a claim under warranty. Alde International (UK) Ltd Huxley Close Park Farm South Wellingborough Northamptonshire NN8 6AB Tel. 01933 677765 www.alde.co.uk...
  • Page 43 Alde Compact 3020 HE Operating Instructions...
  • Page 44 Alde International (UK) Ltd Huxley Close, Park Farm South, Wellingborough, Northants, NN8 6AB, Great Britain Tel 01933 677765 • Fax 01933 674975 • www.alde.co.uk • info@alde.co.uk...

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