Ultimaker  2 User Manual
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The fast, easy to use, Open-source 3D printer
User manual
English Version 1.11

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Summary of Contents for Ultimaker Ultimaker 2

  • Page 1 The fast, easy to use, Open-source 3D printer User manual English Version 1.11...
  • Page 3: Table Of Contents

    Table of Contents Welcome to the Ultimaker 2 The Ultimaker experience Specifications of the Ultimaker 2 Get started and unpack your Ultimaker 2 Unboxing your Ultimaker 2 What’s in the box Ultimaker 2 at a Glance Installing parts on your Ultimaker 2...
  • Page 4: Welcome To The Ultimaker

    WELCOME TO THE ULTIMAKER 2...
  • Page 5: A1. The Ultimaker Experience

    3D-printers. It is essential that your read this manual carefully as there are a lot of new procedures with Ultimaker 2. For a more personal guidance towards your Ultimaker 2 you can also watch the “Unboxing” and ”First time startup” video’s under the following links: http://vimeo.com/ultimaker/2-unboxing http://vimeo.com/ultimaker/2-firsttimestartup...
  • Page 6: A2. Specifications Of The Ultimaker 2

    Never reach inside of the Ultimaker 2 while it is in operation. Always control the Ultimaker 2 from the push wheel on the front or with the power-switch on the back. Allow the Ultimaker 2 to cool down for 5 minutes before reaching inside.
  • Page 7: Get Started And Unpack Your Ultimaker

    GET STARTED & UNPACK YOUR ULTIMAKER 2...
  • Page 8: Unboxing Your Ultimaker 2

    Unboxing your Ultimaker 2 Place the Ultimaker 2 box on a stable surfa- ce, Placing it centrally on the floor will provide the best accessible position for unpacking. Open the box. Here you will see the first cardboard layer with a spool with PLA fila- ment material and a welcome sheet.
  • Page 9 NOTE: Please do not use excessive force when unpacking your Ultimaker 2. Excessive force may lead to damage to the Ultimaker 2 and its components. B. Get started & unpack your Ultimaker 2...
  • Page 10 Remove the packing cardboard from inside the Ultimaker 2. Now carefully remove the cardboard piece at the top back of the ultimaker 2, they are folded around the axis and the rubber belts. Caution: Do NOT use anything sharp to remove the cardboard, this could damage the rubber belts.
  • Page 11 At last, close the at the front to lock the glass plate in it’s position. B. Get started & unpack your Ultimaker 2...
  • Page 12: B2. What's In The Box

    What’s in the box Besides your Ultimaker 2 supplied with SD card in the 3D printer, there are a lot of essen- tial accesoires that comes with this 3D printer. All the following parts should be in the box, please check contents.
  • Page 13: B3. Ultimaker 2 At A Glance

    SD-card slot Push and rotate button Build plate Glass clamps Build plate screws Print head * Back view Filament guide tube Print head cable Material feeder Spool holder Power Socket USB Socket 14. Power switch Filament guide hole B. Get started & unpack your Ultimaker 2...
  • Page 14: Installing Parts On Your Ultimaker

    INSTALLING PARTS ON YOUR ULTIMAKER 2...
  • Page 15: C1. Installing Power Supply

    Installing power supply Attaching power supply Now the next step is to give the Ultimaker 2 power. This is done by attaching the external power supply. First make sure the power switch is in the OFF position, this is when the button at the back is pres- sed to [0]. The corresponding power cable (for your coun- try) has to be inserted in the power brick of the power supply.
  • Page 16: C2. Spool Holder And Filament Guide

    Now press it further down until it snaps into place. The filament can now be added. When facing towards the back of the Ultimaker 2 the filament has to turn counterclockwise around the spool. The filament spool can now be pushed over the spool holder until it “clicks”.
  • Page 17: C3. Switch On/Off The Ultimaker 2

    The Ultimaker 2 can be turned off by pressing the power switch to at any time, it is recommended to only turn off the Ultimaker 2 when it is NOT in use. When the Ultimaker 2 is switched off, the display and lights will automatically turn themselves off.
  • Page 18: First Use Of Your Ultimaker

    FIRST USE OF YOUR ULTIMAKER 2...
  • Page 19: D1. First Time Startup

    First time startup This chapter guides you through the steps and the first run of the Ultimaker 2. After you 2, the display will light up and guide you through “The First Run switch on your Ultimaker Wizard”. Use of the display 1/21.
  • Page 20: D2. Leveling The Build Plate

    Rotating left means closer to the nozzle. CAUTION: In these steps the print head will automatically move through the Ultimaker 2. Also the Build plate will determine its destination by going up and down again. Now, follow the display instruction...
  • Page 21 Follow display instruction as demonstrated in the supporting image and press [CONTINUE] when finished. NOTE: If you have problems, or if you need to level your build plate again, you can use the [BUILD PLATE] function under [MAINTENANCE] through the standard menu. D. First use of your Ultimaker 2...
  • Page 22: D3. Loading Filament Material

    There is a hole where it should go into right above the sticker. Follow the display instruction with the supporting images below but WAIT! before pushing [CONTINUE] and check the next page for more instructions. Push the filament in the material feeder until the filament is being grabbed by the knurled wheel. This takes some force. D. First use of your Ultimaker 2...
  • Page 23 There’s probably some filament left inside the nozzle. This is caused by testing the Ultimaker 2 before packing. Wait until you see the color that you loaded comes out of the nozzle before you [CONTINUE].
  • Page 24: D4. Make Your First 3D Print

    Make your first 3D print 19/21. It is important to tell your Ultimaker 2 which type of material it will be using. Ultimaker 2 will ad- just its settings to match with specific materials. [CONTINUE] to go to the next step.
  • Page 25: D5. 3D Printing And Print Removal

    Some parts are cooling down from a temperature of max. 260 degrees celcius and might be still very hot. Now your print and your Ultimaker 2 is at a safe temprature. You can remove the print. Select the [BACK TO MENU] to start the next print.
  • Page 26: Make A Print File With Cura Software

    MAKE A PRINTFILE WITH CURA SOFTWARE...
  • Page 27: E1. Downloading And Installing Cura

    Downloading and installing Cura The preferred software for your Ultimaker 2 is Cura from Ultimaker. This software pack- age prepares your 3D model into instructions that your Ultimaker 2 uses to produce an object. The Cura software package can be downloaded from the Our software section on our website: w w w .
  • Page 28: E2. Cura Software Interface

    3D print volume can share your 3D files on des to analyse your design. This is a visualisation of the YouMagine. print area of your Ultimaker. Rotate model options Menu bar Option to change the rota- In this bar you can change...
  • Page 29 Continued: Cura software interface The following mouse actions are used to work, navigate and view the 3D model: Leftmouse button Scrollwheel button Select objects. Hold and Use the scroll wheel to move the mouse to drag zoom in or out. object on the 3D print area. Rightmouse button Rightmouse button + Shift Hold and move the mouse...
  • Page 30: E3. From Youmagine.com To Load File In Cura

    From YouMagine.com to load file in Cura Now that you are familiar with Cura we continue to explain how you can download a 3D file from YouMagine.com and load this into Cura. Y o u M a g i n e . c o m is an online community for 3D printing. Open your browser and go to www.youmagine.com Use the search field at the menu bar next to the...
  • Page 31: E4. Preparing A 3D Model

    Preparing a 3D model Most 3D printable files that you will find on You- Magine.com are in the STL format. Let’s start by clicking on the Load button in Cura. When you have loaded a file into Cura you might progress bar.
  • Page 32: E5. From Sd-Card To Print Your File

    After saving the file and safely ejecting your SD-card from your computer, it is time to SD-card insert it in the Slot at the front of your Ultimaker 2. By rotating the button and selecting [PRINT], you can now choose your desired print model from the SD-card.
  • Page 33: Maintenance For Your Ultimaker

    MAINTENANCE FOR YOUR ULTIMAKER 2...
  • Page 34: In General

    In General To achieve the best possible results from your Ultimaker 2, some basic annual mainte- nance is recommended. This chapter contains tips which helps you to keep the Ultimaker 2 running at it’s best. Before you make a print a quick check is advised. A visual check is recommended to see if there is not any: - old prints/objects on the build plate.
  • Page 35: F2. The Glass Plate

    Make sure the building plate is at the bottom of your Ultimaker 2, this is to prevent you not damage you printhead or Z- axis. slide the glass plate of the build plate to the front...
  • Page 36: F3. Change Filament And Material Feeder

    Change filament and material feeder Removing filament In the Ultimaker 2 the filament material can be changed. As you have learned in previous steps there is no need to do this all by yourself because the Ultimaker 2 helps you with that. Go to the [MATERIAL] tab on the main menu of the display.
  • Page 37: F4. Lubricating The Axes

    After approximately every half year the threaded rod on the z-stage has to be lubricated. A green grease (Magnalube-G) is inclu- ded with the Ultimaker 2. This grease is the lubrica- tion which has to be used on the threaded Z-stage rod.
  • Page 38 TROUBLEHOOTING AND SUPPORT FOR THE ULTIMAKER 2...
  • Page 39: Troubleshooting And Support For The Ultimaker

    Simple Troubleshooting tips In case something goes wrong with your Ultimaker 2, the following chapter will help you. From diagnosing and fixing the problem yourself to contacting support. Print detaches during printing or print does not stick at all. Cause Build plate is not properly leveled.
  • Page 40 Continued: Simple Troubleshooting tips Not enough material is released from the nozzle. Cause Material feeder on the back of the Ultimaker 2 is ticking while printing. Nozzle is blocked or partially blocked by dirt or burned material. Solution Increasing the print temperature to 260C while printing in an attempt to clear the blockage.
  • Page 41: G2. Contact Support

    . u l t i m a k e r . c o m / p a g e s / s u p p o r t for details. There is also a wealth of information, tips and amazing Ultimaker printed objects on our busy online forum community. These forums can be reached online at h t t p : / / u m f o r u m .
  • Page 42: G3. Terminology

    Ultimaker 2. Push button: By rotating and pushing the but- Filament guide tube: The plastic tube that gui- ton in front of the Ultimaker 2, you can access des the filament from the material feeder to the the control panel.
  • Page 43: G4. Safety And Compliance

    Safety and Compliance Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. G. Troubleshooting and support for the Ultimaker 2...
  • Page 44: Terms Of Service 1/2

    In the event that you experience any problems with your Ultimaker product and before return- ing a product for any reason, it is necessary to contact the Ultimaker Support team to determi- ne and diagnose the issues you are experiencing prior to taking any other course of action. To communicate with Ultimaker Support, you can open a support ticket at: h t t p s : / / w w w .
  • Page 45 Replacement may consist of replacing the product with the same product or with a different product of the same value. Ultimaker shall not be liable for any incidental or consequential da- mages for the breach of any warranty on this product. Any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the duration of this warranty.
  • Page 46 Notes...
  • Page 48 Ultimaker B.V. Burgemeester R. vd Venlaan 11 4191PL Geldermalsen S u p p o r t @ u l t i m a k e r . c o m The Netherlands U l t i m a k e r . c o m...

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