Polycom VVX 500 Quick User Manual

Polycom® VVX® 500
Polycom VVX 600
Polycom VVX Camera
Quick User Guide for 8x8 Virtual Office
For use with Polycom UC Software 4.1.3+
(VVX Cameras are available separately as an accessory)
The information in this guide applies to both the Polycom
VVX 500 and Polycom VVX 600 Business Media Phones, as
well as the Polycom VVX Camera. Note that configurations
vary and the screen displays used in this guide may not
reflect those on your phone. See your system administrator
for more information. For detailed information on how to use
your phone or camera, visit http://www.8x8.com/Support/
BusinessSupport/Documentation.aspx.
www.polycom.com | 1725-44639-001 Rev.B | January 2014
© 2014, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom
logo and the names and marks associated with Polycom's products are
trademarks and/or service marks of Polycom, Inc. and are registered and/
or common law marks in the United States and various other countries.
All other trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient's personal use, without the express
written permission of Polycom.
About the Touchscreen
Tap to select and highlight screen items. To scroll, touch the
screen, and swipe your finger up, down, right, or left. To go
back to a previous screen, tap Back.
Phone Views
Your phone has four main Views: Home, Calls, Active Call,
and Lines view (the default). You can access Home and Lines
view at any time. If your phone has one or more calls, you
can also access Calls or Active Call view.
To change Views:
• For Home view, press .
• From Home view, press to alternate between Home
and Lines view, or, if you have one or more calls, between
Home and either Calls or Active Call view.
• To switch between Lines and either Calls or Active Call
view, swipe the screen.
Home View
Home view displays icons you can tap to access phone
functions. Touch and hold the Page Indicator (shown next)
to display more or fewer icons. You can also swipe the
screen to display more icons.
From Home view, tap the phone Line to display your phone
Lines, monitored Lines (if BLF Keys are enabled), and
Favorites (shown next). To go back, tap Close (shown next).
Lines View
Lines view displays phone Lines, monitored Lines (if
enabled), Favorites, and soft keys.
If your phone is idle, you can:
• Tap the phone Line to access the Dialer.
• Tap a favorite or an idle monitored line to speed dial to
that extension.
• Tap a ringing monitored line to pick up a call (if pickup is
enabled).
Note: A monitored line (BLF Key) is part of the
8x8 Power Keys (formerly known as Virtual
Receptionist) add-on.
Active Call View
If your phone only has one call—and it's active—you can
access Active Call view.
If your phone is on a live call you can:
Swipe the screen right to reveal the Lines view, then you can
• Tap an idle monitored line to transfer your live call to that
extension.
Calls View
If your phone has multiple calls, or one held call, you can
access Calls view.
Call color indicates status:
• Dark green—Active call
• Dark blue—Incoming and held calls
• Bright green—Active call is highlighted
• Bright blue—Incoming or held call is highlighted
Tap a call to highlight it. The soft keys control the
highlighted call.
Entering Data
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap .
To use the onscreen keyboard, tap .
To type with the dialpad keys, press a dialpad key repeatedly
to view the character options and stop to select. To type
other characters, tap Encoding or Mode. When using the
dialpad keys, use the 1, *, 0, and # keys.
About Calls
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up the
handset, or by pressing or .
Tip: Returning to Your Calls
If you navigate away fro,m your call(s), tap
see Active Call or Calls view again.
to