ONEAC ONm 300 I User Instruction Manual

ON Series m
UPS
Introduction
Technical
Support
ON Series m UPS User Instruction Manual
Please read and save these instructions. This manual
contains important instructions for the ON Series m
UPS family. Follow these instructions during the
unpacking, installation and maintenance of the
Uninterruptible Power Supply (UPS) and batteries.
If you have a problem with the UPS, please refer to
this manual before calling Technical Services. The
Troubleshooting Section starting on page 16
addresses most UPS-related issues.
Thank you for selecting this uninterruptible power
supply (UPS). ONEAC's ON Series offers the most
reliable protection from the harmful effects of
electrical line disturbances for your computing and
communications equipment. ONEAC's ISO 9001
certification represents our commitment to building
world-class products. We take pride in every unit that
leaves our manufacturing facility
®
ONEAC offers 24-hour technical support. To
contact ONEAC Technical Services:
• North America: (800) 327-8801 (opt. 3) or
(847) 816-6000 (opt. 3)
• Europe: +44 (0) 2380 610311
• email: ts@oneac.com.
NOTE: All calls received before 7 a.m. or after 7p.m.
Central Standard Time are forwarded to a cell
phone. An ONEAC Technical Support Representative
will return your call within one half hour between 5
p.m. and 10 p.m. Central Standard Time. Except for
emergencies, calls received between 10 p.m. and 7
a.m. will be returned during normal business hours.
Please check with ONEAC Technical Services
before attempting to repair or return any ONEAC
product. If an ONEAC unit needs repair or
replacement, ONEAC Technical Services issues a
Return Material Authorization (RMA) number along
with instructions on how to return the unit.
ON Series m UPS
1