Trouble Shooting; Bgd36Cf - Napoleon BGD36CFNTR Installation And Operating Instructions Manual

14.0

TROUBLE SHOOTING

14.1 BGD36CF

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
SYMPTOM
Main burner goes out; pilot
stays on.
Main burner goes out; pilot
goes out.
Pilot goes out when the
gas knob is released.
The gas valve has an
interlock device which
will not allow the pilot
burner to be lit until
the thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to cool.
Pilot burning; no gas to
main burner; gas knob
is on 'HI'; wall switch /
thermostat is on.
Pilot will not light.
PILOT
BURNER
THERMOPILE
THERMOCOUPLE
!
WITH THE GLASS DOOR OPEN OR REMOVED.
PROBLEM
Pilot fl ame is not large
enough or not engulfi ng the
thermopile.
Thermopile shorting.
Remote wall switch wire is too
long; too much resistance in
the system.
Faulty thermostat or switch.
Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"
Vent is blocked
Vent is re-circulating
Flexible vent has become
disconnected from appliance.
System is not correctly
purged.
Out of propane gas.
Pilot fl ame is not large
enough.
Pilot fl ame is not engulfi ng the
thermocouple
Thermocouple shorting / faulty.
Faulty valve.
Thermostat or switch is
defective
Wall switch wiring is defective.
Main burner orifi ce is plugged.
Faulty valve.
No spark at pilot burner.
Out of propane gas.
Spark gap is incorrect.
No gas at the pilot burner.
WARNING
TEST SOLUTION
- Turn up the pilot fl ame.
- Replace pilot assembly.
- Clean thermopile connection tot he valve. Reconnect.
- Replace thermopile / valve.
- Shorten wire to connect length or wire gauge.
- Replace.
- Check for vent blockage.
- Check joint seals and installation
- Re-attach to appliance.
- Cap was not replaced.
- Purge the gas line.
- Fill the tank.
- Turn up the pilot fl ame.
- Gently twist the pilot head to improve the fl ame pattern
around the thermocouple.
- Loosen and tighten thermocouple.
- Clean thermocouple and valve connection.
- Replace thermocouple.
- Replace valve.
- Replace.
- Connect a jumper wire across the wall switch terminals;
if main burner lights, replace switch / thermostat.
- Disconnect the switch wires & connect a jumper wire
across terminals 1 & 3; if the main burner lights, check
the wires for defects and/or replace wires.
- Remove stoppage in orifi ce.
- Replace.
- Check if pilot can be lit by a match.
- Check that the wire is connected to the push button
igniter.
- Check if the push button igniter needs tightening.
- Replace the wire if the wire insulation is broken or
frayed.
- Replace the electrode if the ceramic insulator is cracked
or broken.
- Replace the push button ignitor
- Fill the tank.
- Spark gap should be 0.150" to 0.175" (5/32" to 11/64"
approx.) from the electrode tip and the pilot burner. To
ensure proper electrode location, tighten securing nut
(fi nger tight plus 1/4 turn).
- Check that the manual valve is turned on.
- Check the pilot orifi ce for blockage.
- Replace the valve.
- Call the gas distributor.
W415-0785 / A / 07.23.09
42.3
57