Quadra-Fire CASTILE-MBK-B Owner's Manual
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Quadra-Fire CASTILE-MBK-B Owner's Manual

Castile-b series
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See also: Owner's Manual , Owner's Manual Installation and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CASTILE-B PELLET STOVE
Model(s):
CASTILE-MBK-B
CASTILE-CWL-B
CASTILE-CSB-B
CASTILE-PMH-B
CAUTION
Tested and approved for wood pellets and shelled
corn only. Burning of any other type of fuel voids your
warranty.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and na-
tional codes and regulations.
• Consult local building, fi re offi cials or authorities having juris-
diction about restrictions, installation inspection, and permits.
1
Owner's Manual
Operation & Care
Portland
Tested and
O-T L
Oregon USA
Listed by
C
US
OMNI-Test Laboratories, Inc.
7021-155B
WARNING
If the information in these instruc-
tions is not followed exactly, a
fi re could result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do not overfi re - If heater or chimney con-
nector glows, you are overfi ring. Overfi ring
will void your warranty.
• Comply with all minimum clearances to
combustibles as specifi ed. Failure to
comply may cause house fi re.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room as
fi replace.
•
Alert children and adults to hazards of high temperatures
•
High temperatures may ignite clothing or other
fl ammable materials.
•
Keep clothing, furniture, draperies and other fl ammable
materials away.
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafi re.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez www.quadrafi re.com
05/05/2015

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Summary of Contents for Quadra-Fire CASTILE-MBK-B

  • Page 1 CASTILE-B PELLET STOVE fi re could result causing property damage, personal injury, or death. Model(s): CASTILE-MBK-B • Do not store or use gasoline or other fl am- CASTILE-CWL-B mable vapors and liquids in the vicinity of this or any other appliance.

  • Page 2: Congratulations

    Hearth & Home Technologies welcomes you to our tradition old-fashioned when it comes to craftsmanship. Each unit of excellence! In choosing a Quadra-Fire appliance, you is meticulously fabricated and gold and nickel surfaces are have our assurance of commitment to quality, durability, and hand-fi...

  • Page 3: Table Of Contents

    CASTILE FREESTANDING Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

  • Page 4: Warranty Policy

    CASTILE FREESTANDING C. Warranty Policy Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...

  • Page 5: Warranty Conditions

    CASTILE FREESTANDING WARRANTY CONDITIONS: ‡ 7KLV ZDUUDQW\ RQO\ FRYHUV ++7 DSSOLDQFHV WKDW DUH SXUFKDVHG WKURXJK DQ ++7 DXWKRUL]HG GHDOHU RU GLVWULEXWRU $ OLVW RI ++7 DXWKRUL]HG GHDOHUV LV DYDLODEOH RQ WKH ++7 EUDQGHG ZHEVLWHV ‡ 7KLV ZDUUDQW\ LV RQO\ YDOLG ZKLOH WKH ++7 DSSOLDQFH UHPDLQV DW WKH VLWH RI RULJLQDO LQVWDOODWLRQ ‡...

  • Page 6: Listing And Code Approvals

    E1509-04, ULC S627-00, (UM) 84-HUD and ULC/ORD- WARNING C-1482. Fire Risk. The Quadra-Fire Castile Pellet Heater meets the U.S. Envi- Hearth & Home Technologies disclaims any ronmental Protection Agency’s emission limits for pellet responsibility for, and the warranty will be voided by, heaters sold after May 15, 2015.

  • Page 7: Operating Instructions

    CASTILE FREESTANDING User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Depending on the source material it may have a high or Fire Risk. low ash content. • Do not operate appliance before reading Higher Ash Content Material and understanding operating instructions.

  • Page 8: General Operating Information

    CASTILE FREESTANDING Performance 2. Heat Output Controls • Higher ash content requires the ash drawer to be emptied This appliance is equipped with a heat output control switch more frequently that has three settings or burn rates; low, medium and high. The appliance will turn on and off as the thermostat demands.

  • Page 9: Fire Characteristics

    CASTILE FREESTANDING H. Fire Characteristics 3. Occasionally the appliance may run out of fuel and shut itself down. When this happens, the red call light will A properly adjusted fi re with the heat output control switch be on. See Figure 9.2. To restart it, fi ll the hopper and set on “high”...

  • Page 10: Clear Space

    CASTILE FREESTANDING K. Clear Space Mantel: Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects. NOTICE: Clearances may only be reduced by means ap- proved by the regulatory authority having jurisdiction. WARNING Fire Risk. Do NOT place combustible objects in front of the appliance.

  • Page 11: Frequently Asked Questions

    CASTILE FREESTANDING L. Frequently Asked Questions ISSUES SOLUTIONS 1. Metallic noise. 1. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound pro- duced by a furnace or heating duct. This noise does not affect the operation or longevity of your appliance.

  • Page 12: Maintenance And Service

    CASTILE FREESTANDING Maintenance and Service When properly maintained, your fi replace will give you CAUTION many years of trouble-free service. Contact your dealer to answer question regarding proper operation, troubleshoot- Shock and Smoke Hazard ing and service for your appliance. Visit www.quadrafi re. com to fi...

  • Page 13: General Maintenance And Cleaning

    CASTILE FREESTANDING 3. Ash Removal from Firebox C. General Maintenance and Cleaning • Frequency: Every 5 bags or weekly or more fre- 1. Types of Fuel quently depending on ash build-up. Depending on the type of fuel you are burning will dictate how •...
  • Page 14 CASTILE FREESTANDING 6. Cleaning Heat Exchanger Chambers & Drop Tube • Frequency: Monthly or every 1 ton of fuel • By: Homeowner The amount of ash buildup in the fi repot will be a good guide to determine how often you should clean the heat exchang- ers.
  • Page 15 CASTILE FREESTANDING 11. Cleaning the Glass 15. Cleaning the Top Vent Adapter The appliance must be in complete shutdown and the • Frequency: When clear view of the fi repot becomes exhaust blower should be off. Allow the appliance to obscure completely cool down.

  • Page 16: High Ash Fuel Content Maintenance

    CASTILE FREESTANDING D. High Ash Fuel Content Maintenance • Frequency: As needed Incorrect • By: Homeowner Poor quality pellet fuel, or lack of maintenance, can create conditions that make the fi repot fi ll quickly with ashes and clinkers. This condition makes the appliance susceptible to overfi lling the fi...

  • Page 17: Troubleshooting Guide

    CASTILE FREESTANDING Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi...
  • Page 18 CASTILE FREESTANDING Symptom Possible Cause Corrective Action Slow or smoky start-up Dirty exhaust and/or venting system. Check for ash build up in unit, includ- (Cont’d) ing behind rear panels, fi rebox, heat exchanger, exhaust blower and venting. Feed system fails to Out of fuel.
  • Page 19 CASTILE FREESTANDING Symptoms Possible Cause Corrective Action Convection blower fails to #1 snap disc defective. Replace snap disc. start. Blower not plugged in. Check that blower is plugged into wire har- ness. Blower is defective. Replace blower. Control box is defective. Replace control box.

  • Page 20: Service Parts Replacement

    CASTILE FREESTANDING Service Parts Replacement A. Glass Replacement - Door Assembly B. Igniter Replacement (Replace with 5mm ceramic glass only) 1. Shut down the appliance by turning down the thermostat 1. Open the face and remove door from the appliance by and let the appliance completely cool down.

  • Page 21: Blower Replacement

    CASTILE FREESTANDING C. Blower Replacement 1. Convection Blower Replacement NOTE: The convection blower must be removed before the exhaust blower can be removed. a. Turn down thermostat, let appliance completely cool and then unplug appliance before servicing. Remove both side curtains by loosening 2 screws (do not remove) and pull side panels away.

  • Page 22: Baffl E & Brick Set Removal

    CASTILE FREESTANDING f. To remove blower from the housing, remove 2 screws in the front of the housing and very carefully bend the 2 housing sides out and bend the back of the housing away from the blower. This allows for room to access the back 2 screws and nuts (4 total) that is securing the blower to the housing.

  • Page 23: Reference Materials

    CASTILE FREESTANDING Reference Materials  When describing the location of a component, A. Component Functions it is always AS YOU FACE THE FRONT OF THE APPLIANCE. 1. Control Box a. The control box is located on upper right side of appliance, behind the right side panel and above the vacuum switch.
  • Page 24 CASTILE FREESTANDING 17. Snap Disc #1 (Convection Blower) 110°F access it remove the right side panel. If the fi re tries to burn back into the feed system or push exhaust up the feed tube, Snap disc #1 is located on the right side of the appliance on this snap disc will shut the entire system off.

  • Page 25: Component Locations

    CASTILE FREESTANDING B. Component Locations Heat Output Switch High Reset Button Reset Button Combustion Blower Convection Blower & Housing Feed Motor Figure 25.1 Heat Exchanger Tubes Cleaning Rods Figure 25.2 Red Call Light is located on top of Junction Box behind the Control Box.

  • Page 26: Exploded Drawings

    CASTILE FREESTANDING C. Exploded Drawings Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Castile Pellet Freestanding Stove Ending Manufacturing Date: Active CASTILE-CSB-B, , CASTILE-MBK-B, CASTILE-PMH-B CASTILE-CWL-B (Oct 2009 thru June 2011) Part number list on following pages. 04/15 7021-155B 05/05/2015...

  • Page 27: Service Parts

    CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 D. Service Parts Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 28 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
  • Page 29 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
  • Page 30 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .

  • Page 31: Homeowner Notes

    CASTILE FREESTANDING E. Homeowner Notes 05/05/2015 7021-155B...
  • Page 32 Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafi re.com CAUTION DO NOT DISCARD THIS MANUAL...

This manual is also suitable for:

Castile-cwl-bCastile-csb-bCastile-pmh-b

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