Quadra-Fire CASTILE-MBK-B Owner's Manual
Castile-b pellet appliance
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Also See for CASTILE-MBK-B:
- Owner's manual (48 pages) ,
- Owner's manual installation and operation (44 pages) ,
- Installation manual (24 pages)
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CASTILE-B PELLET APPLIANCE
Model(s):
CASTILE-MBK-B
CASTILE-PMH-B
CAUTION
Tested and approved for wood pellets and shelled
corn only. Burning of any other type of fuel voids your
warranty.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and na-
tional codes and regulations.
• Consult local building, fire officials or authorities having juris-
diction about restrictions, installation inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
CASTILE-CSB-B
7021-155F
WARNING
If the information in these instruc-
tions is not followed exactly, a
fire could result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do not over fire - If appliance or chimney
connector glows, you are over firing. Over
firing will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room as
fireplace.
•
Alert children and adults to hazards of high temperatures
•
High temperatures may ignite clothing or other
flammable materials.
•
Keep clothing, furniture, draperies and other flammable
materials away.
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s'il vous
plaît contacter votre revendeur ou visitez www.quadrafire.com
November 27, 2017
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Table of Contents
Related Manuals for Quadra-Fire CASTILE-MBK-B
Summary of Contents for Quadra-Fire CASTILE-MBK-B
- Page 1 CASTILE-B PELLET APPLIANCE fire could result causing property damage, personal injury, or death. Model(s): • Do not store or use gasoline or other flam- CASTILE-MBK-B CASTILE-CSB-B mable vapors and liquids in the vicinity of CASTILE-PMH-B this or any other appliance. • Do not over fire - If appliance or chimney connector glows, you are over firing. Over...
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Page 2: Sample Of Serial Number / Safety Label
CASTILE FREESTANDING and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Back of Appliance Model Test Lab & Name Report No. Serial No. -
Page 3: Table Of Contents
CASTILE FREESTANDING Safety Alert Key: DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS Maintenance and Service ....11 A. Sample of Serial Number / Safety Label......2 B. Warranty Policy ..............4 A. Proper Shutdown Procedure ..........11 Listing and Code Approvals ..... 6 B. Quick Reference Maintenance Chart........11 C. General Maintenance and Cleaning .........12 A. Appliance Certification ............6... -
Page 4: Warranty Policy
CASTILE FREESTANDING B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance... - Page 5 CASTILE FREESTANDING WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...
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Page 6: Listing And Code Approvals
ASTM WARNING E1509-04, ULC S627-00, (UM) 84-HUD and ULC/ORD- C-1482. Fire Risk. The Quadra-Fire Castile Pellet Appliance meets the U.S. Hearth & Home Technologies disclaims any Environmental Protection Agency’s emission limits for pellet responsibility for, and the warranty will be voided by, appliances sold after May 15, 2015. -
Page 7: Operating Instructions
CASTILE FREESTANDING User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Depending on the source material it may have a high or Fire Risk. low ash content. • Do not operate appliance before reading Higher Ash Content Material and understanding operating instructions. • Hardwoods with a high mineral content •... -
Page 8: General Operating Information
CASTILE FREESTANDING 2. Heat Output Controls Performance • Higher ash content requires the ash drawer to be emptied This appliance is equipped with a heat output control switch more frequently that has three settings or burn rates; low, medium and high. The appliance will turn on and off as the thermostat demands. • Hardwoods require more air to burn properly When the thermostat calls for heat, the appliance will start •... -
Page 9: Fire Characteristics
CASTILE FREESTANDING H. Fire Characteristics 3. Occasionally the appliance may run out of fuel and shut itself down. When this happens, the red call light will A properly adjusted fire with the heat output control switch be on. See Figure 9.2. To restart it, fill the hopper and set on “high” has a short active flame pattern that extends press the reset button. See Figure 8.1, page 8. When out of the fire pot approximately 4 inches (102mm). If the fire you press the reset button the red call light will go out. has tall flames with black tails and seems somewhat lazy, Release the button and the light will come back on. -
Page 10: Clear Space
CASTILE FREESTANDING K. Clear Space Mantel: Avoid placing candles and other heat-sensitive WARNING objects on mantel or hearth. Heat may damage these objects. Fire Risk. NOTICE: Clearances may only be reduced by means ap- Do NOT place combustible objects in front of the proved by the regulatory authority having jurisdiction. appliance. High temperatures may ignite cloth- ing, furniture or draperies. Maintain a minimum clearance of 3 feet (914mm) in front of appliance. -
Page 11: Maintenance And Service
CASTILE FREESTANDING Maintenance and Service When properly maintained, your fireplace will give you CAUTION many years of trouble-free service. Contact your dealer to answer question regarding proper operation, troubleshoot- Shock and Smoke Hazard ing and service for your appliance. Visit www.quadrafire. com to find a dealer. We recommend annual service by a • Turn down thermostat, let appliance completely qualified service technician. cool and exhaust blower must be off. Now you can unplug appliance before servicing. -
Page 12: General Maintenance And Cleaning
CASTILE FREESTANDING 3. Ash Removal from Firebox C. General Maintenance and Cleaning • Frequency: Every 5 bags or weekly or more fre- 1. Types of Fuel quently depending on ash build-up. Depending on the type of fuel you are burning will dictate how •... - Page 13 CASTILE FREESTANDING 6. Cleaning Heat Exchanger Chambers & Drop Tube • Frequency: Monthly or every 1 ton of fuel • By: Homeowner The amount of ash buildup in the fire pot will be a good guide to determine how often you should clean the heat exchang- ers. a. Allow the appliance to completely cool down before pulling the cleaning rods. Turn the thermostat on and then immediately off to start the exhaust blower on its Vacuum inside cycle time. It will pull fly ash out the exhaust instead...
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Page 14: High Ash Fuel Content Maintenance
CASTILE FREESTANDING CAUTION Handle glass assembly with care. When cleaning glass: • Avoid striking, scratching or slamming glass. • Do NOT clean glass when hot. • Do NOT use abrasive cleaners. • Refer to maintenance instructions. WARNING Handle glass with care. • Inspect the gasket to ensure it is undamaged. • Do NOT strike, slam or scratch glass. Clean-Out Cover • Do NOT operate appliance with glass assembly Figure 14.1 removed. • Do NOT operate with glass cracked, broken or scratched. 16. Preparing Firebox for Non-Burn Season •... -
Page 15: Soot Or Creosote Fire
CASTILE FREESTANDING E. Soot or Creosote Fire F. Thermostat Battery Installation, Replace- Establish a routine for the fuel, wood burner and firing tech- ment and Operation. nique. Check daily for creosote build-up until experience NOTE: 2 AA batteries are included with the thermostat shows how often you need to clean to be safe. Be aware that and must be installed before the appliance can be oper- the hotter the fire the less creosote is deposited, and weekly ated. -
Page 16: Troubleshooting Guide
CASTILE FREESTANDING Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Symptom Possible Cause Corrective Action Plug in appliance - No No current to outlet. Check circuit breaker at service panel. response. 7 amp fuse defective. Replace fuse. #3 snap disc tripped or defective. Reset or replace snap disc. Control box defective. - Page 17 CASTILE FREESTANDING Symptom Possible Cause Corrective Action Slow or smoky start-up Dirty exhaust and/or venting system. Check for ash build up in appliance, (Cont’d) including behind rear panels, firebox, heat exchanger, exhaust blower and venting. Feed system fails to Out of fuel. Check hopper, fill with fuel. start. #2 snap disc may be defective. Replace snap disc. Firebox door must be closed securely.
- Page 18 CASTILE FREESTANDING Symptoms Possible Cause Corrective Action Convection blower fails to #1 snap disc defective. Replace snap disc. start. Blower not plugged in. Check that blower is plugged into wire har- ness. Blower is defective. Replace blower. Control box is defective. Replace control box. Exhaust blower fails to Blower not plugged in.
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Page 19: Service Parts Replacement
CASTILE FREESTANDING Service Parts Replacement A. Glass Replacement - Door Assembly B. Igniter Replacement (Replace with 5mm ceramic glass only) 1. Shut down the appliance by turning down the thermostat 1. Open the face and remove door from the appliance by and let the appliance completely cool down. After the lifting door off of hinge pin and lay on a flat surface face appliance has cooled down, unplug it and remove the down. -
Page 20: Blower Replacement
CASTILE FREESTANDING C. Blower Replacement 1. Convection Blower Replacement NOTE: The convection blower must be removed before the exhaust blower can be removed. a. Turn down thermostat, let appliance completely cool and then unplug appliance before servicing. Remove both side curtains by loosening 2 screws (do not remove) and pull side panels away. -
Page 21: Baffle & Brick Set Removal
CASTILE FREESTANDING f. To remove blower from the housing, remove 2 screws in the front of the housing and very carefully bend the 2 housing sides out and bend the back of the housing away from the blower. This allows for room to access the back 2 screws and nuts (4 total) that is securing the blower to the housing. -
Page 22: Reference Materials
CASTILE FREESTANDING Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF 1. Control Box THE APPLIANCE. a. The control box is located on upper right side of appliance, behind the right side panel and above the 8. -
Page 23: Vacuum Switch
CASTILE FREESTANDING 17. Snap Disc #1 (Convection Blower) 110°F access it remove the right side panel. If the fire tries to burn back into the feed system or push exhaust up the feed tube, Snap disc #1 is located on the right side of the appliance on this snap disc will shut the entire system off. This disc must the top of the heat exchanger box. There are 2 purple wires be manually reset. -
Page 24: Component Locations
CASTILE FREESTANDING B. Component Locations Heat Output Switch High Reset Button Reset Button Combustion Blower Convection Blower & Housing Feed Motor Figure 24.1 Heat Exchanger Tubes Cleaning Rods Figure 24.2 Red Call Light is located on top of Junction Box behind the Control Box. -
Page 25: Service And Maintenance Log
CASTILE FREESTANDING C. Service and Maintenance Log Date of Service Performed By Description of Service November 27, 2017 7021-155F... -
Page 26: Exploded Drawings
D. Exploded Drawings Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Castile Pellet Freestanding Stove Ending Manufacturing Date: Active CASTILE-CSB-B, , CASTILE-MBK-B, CASTILE-PMH-B CASTILE-CWL-B (Oct 2009 thru June 2011) Part number list on following pages. 11/17 7021-155F November 27, 2017... -
Page 27: Service Parts
CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 E. Service Parts Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. - Page 28 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
- Page 29 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
- Page 30 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
- Page 31 CASTILE FREESTANDING Castile-FS-B Service Parts Beginning Manufacturing Date: Oct. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. .
- Page 32 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...