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Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region
Web Site
Australia/New Zealand
www.viewsonic.com.au
Canada
www.viewsonic.com
Europe/Middle East/Baltic
www.viewsoniceurope.com
countries/North Africa
Hong Kong
www.hk.viewsonic.com
India
www.in.viewsonic.com
Korea
www.kr.viewsonic.com
Latin America (Argentina)
www.viewsonic.com/la/
Latin America (Brazil)
www.viewsonic.com/la/
Latin America (Chile)
www.viewsonic.com/la/
Latin America (Columbia)
www.viewsonic.com/la/
Latin America (Mexico)
www.viewsonic.com/la/
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru)
www.viewsonic.com/la/
Macau
www.hk.viewsonic.com
Puerto Rico & Virgin
www.viewsonic.com
Islands
Singapore/Malaysia/
www.ap.viewsonic.com
Thailand
South Africa
www.viewsoniceurope.com
United Kingdom
www.viewsoniceurope.com/uk/
United States
www.viewsonic.com
www.azulmarina.com
T=Telephone
E-mail
F=Fax
AUS=1800 880 818
service@au.viewsonic.com
NZ=0800 008 822
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
service.ca@viewsonic.com
F= 1-909-468-1202
Contact your reseller
T= 852 3102 2900
service@hk.viewsonic.com
T= 1800 11 9999
service@in.viewsonic.com
T= 080 265 9080
service@kr.viewsonic.com
T= 0800 666 0194
soporte@viewsonic.com
T= 0800 891 6984
soporte@viewsonic.com
T= 800 440 303
soporte@viewsonic.com
T= 01 800 915 6588
soporte@viewsonic.com
T= 001 800 514 6518
soporte@viewsonic.com
T= 0800 53458
soporte@viewsonic.com
T= 853 700 303
service@hk.viewsonic.com
T= 1-800-688-6688 (English)
service.us@viewsonic.com
T= 1-866-379-1304 (Spanish)
soporte@viewsonic.com
F= 1-909-468-1202
T= 65 6461 6044
service@sg.viewsonic.com
www.viewsoniceurope.com/uk/Support/Calldesk.htm
www.viewsoniceurope.com/uk/Support/Calldesk.htm
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
service.us@viewsonic.com
F= 1-909-468-1202
Limited Warranty
VIEWSONIC
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
North and South America: Please check with your local dealer or local ViewSonic office for the warranty
information.
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the
date of the first consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic office for the
warranty information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer's
installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
Any product on which the serial number has been defaced, modified or removed.
1.
2.
Damage, deterioration or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
a.
product modification, or failure to follow instructions supplied with the product.
Repair or attempted repair by anyone not authorized by ViewSonic.
b.
Any damage of the product due to shipment.
c.
d.
Removal or installation of the product.
Causes external to the product, such as electric power fluctuations or failure.
e.
Use of supplies or parts not meeting ViewSonic's specifications.
f.
g.
Normal wear and tear.
Any other cause which does not relate to a product defect.
h.
Any product exhibiting a condition commonly known as "image burn-in" which results when a
3.
static image is displayed on the product for an extended period of time.
Removal, installation, and set-up service charges.
4.
How to get service:
1.
For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to "Customer Support" page). You will need to provide your product's serial number.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
2.
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
www.azulmarina.com
®
PROJECTOR
ventas@azulmarina.com
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