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T
roubleshooting
T
roubleshooting
Problem
No display LED on the front panel.
No power supply
No picture.
Poor picture quality.
No sound.
Remote Control does not operate.
Service is not running or scrambled.
You have forgotten your PIN code.
English
30
Solution
Plug the power cord correctly.
Ensure that the STB is switched on.
Check the connection status.
Check channels and Video output status.
Check the signal level
If this is too low, try adjusting the alignment
of your dish.
Check the volume level of the TV and STB
Check the mute status of the TV and STB
Check the connection of audio cable.
Point remote control directly towards your
receiver.
Check and replace batteries.
Check if anything blocks the front panel.
Make sure the smart card is appropriate for
the selected service.
See chapter 5, "Parental Lock" in this
User's manual.
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