Troubleshooting; Is The Camera Getting Power; Is The Camera Powered, But Not Detected In Viewer - AVT Bigeye G Installation Manual

Troubleshooting

Troubleshooting

Is the camera getting power?

Is the camera powered, but not detected in viewer?

PvAPI users only
The RJ45 Ethernet connector on the back for the camera contains LEDs, one of
which illuminates when the camera is powered. If unlit, check the power
adapter. If possible, test the adapter with a working camera to verify its opera-
tion. If using a custom power adapter, be sure the adapter and wire gauge is
rated to 200–500 mA.
Damaged or poor quality Ethernet cabling can result in no cameras found,
dropped packets, decreased bandwidth, and other problems. Use Category 6 or
better rated Ethernet cabling.
Return to Modify Ethernet adapter IP address
to adjust the IP address of the host adapter. There should be no gateway on your
NIC. Connect a single camera directly to your NIC, no hub/switch.
Ensure that IP address of the adapter is on the same subnet as the camera. If
not, return the adapter address to the Auto IP configuration. A sample IP con-
figuration for the camera and adapter is shown below.
Adapter
IP address: 169.254.23.2
Subnet Mask: 255.255.0.0
[Windows 7]
Run the IpConfig application installed with the GigE Sample Viewer. You may
need to wait up to one minute for the camera to appear.
Figure 38: GigEIpConfig
[Linux, OSX, QNX]
In AVT GigE SDK/bin-pc/<correct architecture>/ directory:
Terminal: sudo ./CLiPConfig -l
on page 17, which describes how
Camera
169.254.43.3
255.255.0.0
AVT GigE Cameras Installation Manual V1.0.1
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