Konica Minolta Magicolor 4650DN User Manual page 212

Symptom
You are
experienc-
ing duplex
(double-
sided) prob-
lems.(magi-
color
4650DN
only)
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
You hear
unusual
noises.
198
Cause
Media or settings are
not correct.
Both the driver and
the application have
been set for collation.
The printer is not
level.
The tray is not
installed correctly.
There is a foreign
object stuck inside
the printer.
Solution
Make sure that you are using correct
media.
See "Media Specifications" on page
100.
Do not duplex (double-sided) enve-
lopes, labels, postcards, thick stock,
glossy, or transparencies.
Make sure that you have not mixed
media types in Tray 1.
Make sure that your document has
more than one page.
Make sure that "magicolor 4650DN" is
selected in the "Model" box under
"Device Options" of the Windows
printer driver (Properties/Configure
tab).
In the Windows printer driver (Layout/
Print Type), choose "Double-Sided."
For N-up on duplexed pages, choose
Collate only in the Windows driver's
Basic Tab. Do not set collation in the
application.
For N-up on multiple copies, choose
Collate only in the Windows driver's
Basic Tab. Do not set collation in the
application.
Place the printer on a flat, hard, level
surface.
Remove the tray that you are printing
from and reinsert it completely into the
printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
Solving Other Problems