Customer Information
Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2
Customer Assistance Offices
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-7
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
I n f o r ma t i o n P r o v i d e d b y :
Customer Information
the United States
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-18
Vehicle Data Recording and
Privacy
®
. . . . . . . . . . . . . . . . . . . . 13-20
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-20
13-1