Ordering Accessories; Guarantee And Service; Troubleshooting - Philips HomeCooker HR1040 User Manual

Ordering accessories

To purchase accessories for this appliance, please visit our online shop at
www.shop.philips.com/service. If the online shop is not available in
your country, go to your Philips dealer or a Philips service centre. If you
have any difficulties obtaining accessories for your appliance, please contact
the Philips Consumer Care Centre in your country. You find its contact
details in the worldwide guarantee leaflet.
Tip: You can also use the HomeCooker in combination with the specially
designed Cutting tower (HR1055/HR1056). This Cutting tower shreds and
slices vegetable like cucumbers, carrots, potatoes, leeks and onions as well as
certain kinds of cheese and meat and ejects the processed ingredients straight
into the HomeCooker pot. You can order the Cutting tower in the online shop
at www.shop.philips.com/service by looking for HR1055/HR1056 or at
www.philips.com/homecooker.

Guarantee and service

Philips guarantees its products for two years after the date of purchase. Philips guarantees its products for two years after the date of purchase. Philips guarantees its products for two years after the date of purchase.
Defects due to faulty materials and poor workmanship will be repaired or Defects due to faulty materials and poor workmanship will be repaired or Defects due to faulty materials and poor workmanship will be repaired or
the product will be replaced at Philips' expense, provided that convincing the product will be replaced at Philips' expense, provided that convincing the product will be replaced at Philips' expense, provided that convincing
proof of purchase is provided. proof of purchase is provided. proof of purchase is provided.
Replacement products and repaired parts are guaranteed for the remaining Replacement products and repaired parts are guaranteed for the remaining Replacement products and repaired parts are guaranteed for the remaining
time of the guarantee or a period of six months, whichever is longer. time of the guarantee or a period of six months, whichever is longer. time of the guarantee or a period of six months, whichever is longer.
The guarantee does not apply to any defect that results from an accident, The guarantee does not apply to any defect that results from an accident, The guarantee does not apply to any defect that results from an accident,
misuse, improper maintenance or that is due to normal wear and tear. misuse, improper maintenance or that is due to normal wear and tear. misuse, improper maintenance or that is due to normal wear and tear.
The terms of the guarantee do not exclude, restrict or modify your The terms of the guarantee do not exclude, restrict or modify your The terms of the guarantee do not exclude, restrict or modify your
statutory rights. statutory rights. statutory rights.
If you believe your product is defective, please contact your local If you believe your product is defective, please contact your local If you believe your product is defective, please contact your local
Consumer Care hotline. You will find the Consumer Care hotline phone Consumer Care hotline. You will find the Consumer Care hotline phone Consumer Care hotline. You will find the Consumer Care hotline phone
numbers on www.philips.com/support.
numbers on numbers on
Environment Environment Environment
- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment.

Troubleshooting

This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact your local Consumer Care hotline. You find
the Consumer Care hotline phone numbers on www.philips.com/support.
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