Troubleshooting - Nera WorldCommunicator Getting Started Manual

TROUBLESHOOTING

Problem
1. The WorldCommunicator
display does not light up:
2. The display stays
completely black:
3. The access PIN code
appears to be invalid:
4. The WorldCommunicator
cannot find the satellite:
40
Probable cause
The Modem Unit is not
turned ON
The battery needs
recharging
The battery is not inserted
properly, or contacts dirty
or damaged
Contrast adjustment
The code may have been
changed.
No or weak signals
GETTING STARTED
Action
• Press the -key for 2 seconds.
• If needed, connect the universal adapter for
powering/charging.
• Check the battery.
• Press "arrow down"
to increase light
in display:
• The access Phone PIN is reset to the default code
by logging in as
+ owner’s password
Note! The SIM card can only be unblocked using
a PUK code (Pin Unblock Key). Contact the Net
service provider to obtain the PUK if lost.
• Check for correct position of the antenna. Check
that no obstacles block the free sight to the satellite.
• Be aware that a window glass may reduce the
signal level significantly. The signal strength
indicator should preferably exceed 420 (4.8 kbps
speech), or 535 for other services.
• Check that the coax cable is connected properly.
• Point the antenna at another satellite.
• If accessible, try another antenna unit.
Nera WorldCommunicator
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