Trouble With Remote Viewing On Browser - COMPRO TN900R User Manual

TN900R/TN900RW User's Manual
3. Inappropriate browser security setting: Please ensure that your security setting in Internet Explorer allows
the installation of ActiveX component by adding the IP address of the camera to the list of trusted sites in In-
ternet Explorer.
If you've gone through all of the above steps but are still unable to receive video/audio on the browser, please
close all the browser windows and delete the "Compro Embedded" folder found under "(OS Drive):\Program
Files". (If you're using 64-bit windows, look for "(OS Drive):\Program Files (x86)".) And open your web browser
and log in to the IP camera again to reinstall the ActiveX client.In addition, if you encountered the error which
the browser returns "213 file not found", please restart your computer, as it should help in this situation.

Trouble with Remote Viewing on Browser

You can view your camera video remotely over the Internet via port forwarding. If you have problem in re-
mote viewing, refer to the section below for preliminary troubleshooting.
9-4 Trouble with Remote Viewing on Browser
Figure 9-7. Browser security setting