Octopus F100 Operating Instructions Manual

F ip-netpackage
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Octopus F100/200/400/650
Octopus F IP-Netpackage
Octophon F630 TDM
Operating Instructions
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Summary of Contents for Octopus F100

  • Page 1 Octopus F100/200/400/650 Octopus F IP-Netpackage Octophon F630 TDM Operating Instructions ================!"§==...
  • Page 2: Important Information

    Important information Important information For safety reasons, the telephone should only be supplied with power as follows (when an key module for Octophon F615 is connected): • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US). Never open the telephone or a key module.
  • Page 3: Location Of The Telephone

    Important information Location of the telephone • The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C. • To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
  • Page 4: Table Of Contents

    Contents Contents Important information ......2 Trademarks ..............2 Location of the telephone .
  • Page 5 Inhaltsverzeichnis Basic functions ....... 22 Answering a call ..............22 Answering a call via the handset .
  • Page 6 Contents Automatic connection setup (hotline)......... . 47 Reserving a trunk .
  • Page 7 Communicating with PC applications over a CSTA interface......88 Controlling relays (only for Octopus F100/200/400/650) ......89 Sensors (Octopus F200/F400 only).
  • Page 8 Ringing group ..............108 Controlling relays (only for Octopus F100/200/400/650) ......109 Opening door.
  • Page 9: General Information

    General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually de- fined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: •...
  • Page 10: Intended Use

    General information Intended use The Octophon phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit.
  • Page 11: Single-Line Telephone/Multi-Line Telephone

    General information Single-line telephone/multi-line telephone Your Octophon F630 TDM is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
  • Page 12: Getting To Know Your Octophon Phone

    Getting to know your Octophon phone Getting to know your Octophon phone The following sections describe the most frequently used operating elements and the dis- plays on your Octophon phone. The user interface of your Octophon F630 TDM 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone page 18.
  • Page 13: Key Module For Octophon F615

    Getting to know your Octophon phone Properties of your Octophon F630 TDM Display type LCD, 24 x 2 characters Full-duplex speakerphone function Wall mounting key module for Octophon F615 The key module for Octophon F615 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys.
  • Page 14: Keys

    Getting to know your Octophon phone Keys Function keys Function when key is pressed End (disconnect) call) page 25. Redial page 28 Button for fixed call forwarding (with red LED key) page 31. Open mailbox (with red LED key) page 19. Open Program/Service menu (with red LED key) page 21.
  • Page 15: Navigation Keys

    Getting to know your Octophon phone Navigation keys These are used to manage most of your phone’s functions and display. Function when key is pressed < Open the idle menu page 18 or browse back in the menu. Perform action. Open the idle menu page 18 or browse forward in the menu.
  • Page 16: Programmable Function Keys

    Direct station selection keys can be assigned an internal number from the Octopus F900 network. Press the key briefly to activate the programmed function or dial the stored number. Your Octophon is delivered with label strips. Write functions or names in the white fields on the label strips.
  • Page 17: Keypad

    Getting to know your Octophon phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and spe- cial characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
  • Page 18: Display

    Getting to know your Octophon phone Display Your Octophon F630 TDM comes with a black-and-white LCD display. Adjust the contrast to suit your needs page 111. Idle mode If there are no calls are being made or settings are not being adjusted, your phone is in idle mode.
  • Page 19: Mailbox

    Getting to know your Octophon phone Mailbox Depending on the type and configuration of your communications platform (contact the rel- evant service personnel), messages from services, such as IVM are displayed in this applica- tion in addition to messages received. Messages You can send short text messages to individual internal stations or groups.
  • Page 20: Call Log

    Getting to know your Octophon phone Call log If you are unable to accept an external or internal call, the call attempt is stored in the caller list. Answered calls can also be saved (contact your service personnel). Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp.
  • Page 21: Program/Service Menu

    Getting to know your Octophon phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. The menu key LED remains red as long as you are in this menu. Example: Menu title Program/Service: *7= Use speed dialing? Further entries are available Menu option...
  • Page 22: Basic Functions

    Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your Octophon phone" page 12 carefully before performing any of the steps described here on your phone. Answering a call Special default ring signaling is set for your telephone: •...
  • Page 23: Answering A Call Via The Loudspeaker (Speakerphone Mode)

    Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx.
  • Page 24: Switching To Speakerphone Mode

    Basic functions Step by Step Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. Hold down the key and replace the handset. Then release the key and proceed with your call.
  • Page 25: Open Listening In A Room During A Call

    Basic functions Step by Step Open listening in a room during a call People present in the room can silently monitor your call. Let the other party know that you have turned on the speaker. Prerequisite: You are conducting a call via the handset. Activating Press the key shown.
  • Page 26: Making Calls

    Basic functions Step by Step Making calls Off-hook dialing Lift the handset. internal: Enter the station number. External calls: Enter the external code and the station number. The connection is established as soon as your input is complete. On-hook dialing internal: Enter the station number.
  • Page 27: Dialing With The Headset Connected

    Basic functions Step by Step Dialing with the headset connected Prerequisite: The headset is connected. internal: Enter the station number. External calls: Enter the external code and the station number. The headset key lights up. The connection is established as soon as your input is complete. Dialing with DDS keys Prerequisite: You have saved a number on a DDS key page 65.
  • Page 28: Redialing A Number

    Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automati- cally. If this feature is configured (contact your service personnel), account codes entered are also saved page 69. You can redial them simply by pressing a key. Displaying and dialing saved station numbers Press the "Redial"...
  • Page 29: Reject Calls

    Basic functions Step by Step Reject calls You can reject calls which you do not wish to take. The call is then sig- naled at another definable telephone (contact your service personnel). Press the "Disconnect" key. If a call cannot be rejected, your telephone will continue to ring. The message "Currently not possible"...
  • Page 30: Calling A Second Party (Consultation)

    Enter the number of the party to which you want to transfer the call. Announce the call, if necessary. Replace the handset. Select and confirm the option shown Transfer? [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 31: Call Forwarding

    Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) page 106! Press the forwarding key.
  • Page 32: Using Call Forwarding No Reply (Cfnr)

    Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjust- ed by service personnel) or that are received while another call is on- going can be automatically forwarded to a specified telephone. Press the key shown.
  • Page 33: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn)

    Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.
  • Page 34: Using Callback

    Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if no- body answers. This also applies for external calls via ISDN exchang- es. This feature saves you from having to make repeated attempts to reach the user.
  • Page 35: Viewing And Deleting A Stored Callback

    Deleting a displayed entry Confirm. Delete? Ending retrieval Select and confirm the option shown. Exit? Press the key shown. The LED goes out. Press the key shown. The LED goes out. [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 36: Enhanced Phone Functions

    Select and confirm until the name/number of the required subscriber Next? is displayed. Confirm. Accept call? If you know the number of the telephone that is ringing, enter it directly. [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 37: Using The Speakerphone

    Enhanced phone functions Step by Step Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. Lift the handset and answer the call.
  • Page 38: Answering Calls From The Entrance Telephone And Opening The Door

    *61=Open door? Dial the entrance telephone number. Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) page 110! Opening the door with a code (at the door) After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter).
  • Page 39 Enhanced phone functions Step by Step Activating the door opener Press the key shown. Select and confirm the option shown. *89=Door opener on? Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". Select the displayed function and press the "OK" dialog key to 3=change password? change the code.
  • Page 40: Making Calls

    Enhanced phone functions Step by Step Making calls En-bloc sending/correcting numbers If this feature is configured (contact your service personnel), a con- nection is not attempted immediately when a station number is en- tered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.
  • Page 41: Using The Caller List

    The caller is automatically deleted from the caller list when a connection is finally set up. Removing an entry from the caller list Prerequisite: You have retrieved the caller list and the selected call is displayed. Confirm. Delete? [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 42: Dialing A Number From The Internal Directory

    Enhanced phone functions Step by Step Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service per- sonnel to find out if one was configured for your system. Prerequisite: Names have been assigned to the station numbers stored in the system.
  • Page 43: Using The Ldap Directory

    Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel), you can search for direc- tory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system.
  • Page 44 Enhanced phone functions Step by Step The result is displayed If only one name is found, it is displayed. Confirm. Call? If several names are found (max. 50), the first name is displayed. Scroll to next or previous entry, confirm, Scroll Next? select and confirm the option shown.
  • Page 45: Making Calls Using System Speed-Dial Numbers

    *92=Change Speed Dial? Confirm. Change? Press the key shown. Press the required speed-dial key. If the key is already in use, the pro- grammed phone number appears on the screen. Confirm. Change „Differing display view in a Octopus F900 environment“ page 114...
  • Page 46: Talking To Your Colleague With A Speaker Call

    Enhanced phone functions Step by Step First enter the external code and then the external station number. Confirm. Save If you make a mistake: Select and confirm the option shown. This deletes all entered digits. Previous? Confirm. Next? Select and confirm the option shown. Change? select and confirm the option shown Delete?
  • Page 47: Talking To Your Colleague With Discreet Calling

    Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without be- ing overheard by the other party (discreet calling).
  • Page 48: Assigning A Station Number

    Enhanced phone functions Step by Step Assigning a station number If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.
  • Page 49: During A Call

    Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on.
  • Page 50: Preventing And Allowing Call Waiting (Automatic Camp-On)

    You can save your call partner’s station number for subsequent redi- aling from the caller list page 41. Prerequisite: You are conducting a call. Select and confirm the option shown. Save number? [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 51: Parking A Call

    If the park slot number you enter is not in use, you cannot retrieve the call. If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall). [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 52: Holding External Calls

    Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone page 61, you can put external calls on hold. Then all other stations can accept the call on the assigned trunk. Press the "Hold"...
  • Page 53: Conducting A Conference

    Enhanced phone functions Step by Step Conducting a conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. You can only add parties to or remove them from a confer- ence if you initiated the conference.
  • Page 54 Enhanced phone functions Step by Step Leaving a conference Select and confirm the option shown. Leave conference? Replace the handset, if this feature is configured (contact your ser- vice personnel). Ending a conference Select and confirm the option shown. End conference? Replace the handset, if this feature is configured (contact your ser- vice personnel).
  • Page 55: Activating Tone Dialing/Dtmf Suffix-Dialing

    Enhanced phone functions Step by Step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information sys- tem. Press the key shown. Select and confirm the option shown. *53=DTMF dialing? You can use the keys 0 through 9, ) and ( to trans- mit DTMF signals.
  • Page 56: Recording A Call

    Enhanced phone functions Step by Step Recording a call If configured (contact your service personnel for details), you can record an active call. Prerequisite: You are on a call, the "Recording" key is configured page 61. Press the "Recording" key. The LED lights up. You and the other party hear an announcement that recording has started and as long as recording is still running, you hear an acoustic signal approx.
  • Page 57: Transferring A Call After A Speaker Call Announcement In A Group

    Select and confirm the option shown Transfer? If the connection between the two other parties is not estab- lished within 45 seconds, the call from the first part returns to you (recall). [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 58: Send Trunk Flash

    Enhanced phone functions Step by Step Send trunk flash To activate ISDN-type services and features through the network car- rier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks be- fore dialing the service code or telephone number.
  • Page 59: If You Cannot Reach A Destination

    Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy sig- nal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the display and Camp-on the busy tone is followed by the ring tone.
  • Page 60: Using Night Answer

    (standard night answer service) or by you ( temporary night answer service). Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) page 107! Activating Select and confirm the option shown.
  • Page 61: Programming The Function Keys

    Programming the function keys Step by Step Programming the function keys You can program frequently used functions, station numbers or pro- cedures onto the function keys on your Octophon F630 TDM or key module. Configuring function keys See also page 16. A list of all available functions is displayed, see the overview page 62.
  • Page 62: Overview Of Functions

    Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Recording, Door opener on/off, Control Relay (only for Octopus F100/200/400/650), Rin- ging group on, Shift Key, UCD (Available on/off, Work on/off), Night answer on/off, MULAP Privacy Release: Saved function is not activated.
  • Page 63 Programming the function keys Step by Step View call charges: No chargeable calls have been set up since the last check. Chargeable calls have been set up since the last check. Call forwarding, Forward Line: Flashing slowly - your line is a call forwarding destination. Fax details: No fax received or no message on the answering machine.
  • Page 64: Programming A Procedure Key

    Programming the function keys Step by Step Programming a procedure key Numbers and functions which require further input, i.e. which con- tain several operating steps, can be saved on a key on your tele- phone. The relevant service personnel must be granted appropriate authorization.
  • Page 65: Configuring Repdial Keys

    Programming the function keys Step by Step Select the saved procedure by pressing the key. Procedures with activatable/deactivatable functions are acti- vated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatical- ly send the saved digits as DTMF signals page 55.
  • Page 66: Deleting Function Key Programming

    Programming the function keys Step by Step Deleting function key programming Open the Program/Service menu page 21. Select and confirm the option shown. *91=Key assignment Press the key shown. Select and confirm the option shown. Clear key...
  • Page 67: Displaying And Assigning Call Charges

    Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed. Press the key shown. Select and confirm the option shown *65=Show call charges? [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 68: Displaying Call Charges For Another Telephone

    Displaying and assigning call charges Step by Step Displaying call charges for another telephone If configured (contact your service personnel), you can also display and print out information on chargeable calls for other phones (such as a pay phone). Prerequisite: You have programmed the function "Show call charges" on a key page 61.
  • Page 69: Dialing With Call Charge Assignment

    Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined account codes for you. Press the key shown. Select and confirm the option shown. *60=Account code? Enter the account code.
  • Page 70: Privacy/Security

    When you lift the handset, you will hear a special tone (con- tinuous buzzing) reminding you that "Do not disturb" is acti- vated. Authorized internal callers automatically override the DND feature after five seconds. [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 71: Caller Id Suppression

    Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating Open the idle menu page 18. Select and confirm the option shown.
  • Page 72: Monitoring A Room

    Privacy/security Step by Step Monitoring a room You can use a phone to monitor a room. This function must be en- abled on the monitoring phone. When you call this phone, you can immediately hear what is happen- ing in that room. Activating the telephone to be monitored Press the key shown.
  • Page 73: Locking The Telephone To Prevent Unauthorized Use

    Privacy/security Step by Step Locking the telephone to prevent unauthorized use You can prevent certain unauthorized functions being enabled on your phone during your absence. For example dialing external num- bers and access to your mailbox can be prohibited. Ask your service personnel which functions are locked.
  • Page 74: Locking Another Telephone To Prevent Unauthorized Use

    Privacy/security Step by Step Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and un- lock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.
  • Page 75: More Functions/Services

    More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about ap- pointments page 76. You must save the required call times. You can enter a single appoint- ment that will take place in the next twenty-four hours or you can enter a daily recurring appointment.
  • Page 76: Using Timed Reminders

    More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder page 75. The saved time arrives. The phone rings. The appointment time is displayed. Reminder at 1200 Press key twice. Lift the handset and replace it again. If you do not answer the timed reminder, it is repeated five times and then deleted.
  • Page 77: Sending A Message

    More functions/services Step by Step Sending a message You can send short text messages to individual stations or groups of stations with system telephones. Creating and sending a message Open the idle menu page 18. Select and confirm the option shown. Send message? Enter the internal station number of the recipient or group.
  • Page 78: Viewing And Editing Incoming Messages

    More functions/services Step by Step Viewing and editing incoming messages Pay attention to the notes on page 19. The LED lights up. Press the key shown. Confirm. View messages? The sender’s caller ID appears on the display. Confirm. Message sent? The text message appears on the display.
  • Page 79: Leaving An Advisory Message

    More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. Open the idle menu page 18.
  • Page 80: Displaying The Number Of Waiting Calls/Overload Display

    If the other user has not set a PIN, he or she is prompted to do so on Change PIN? his or her phone. Dial the external number. This state is canceled as soon as the call is ended. [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 81: Fax Details And Message On Answering Machine

    More functions/services Step by Step Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key page 61, the key lights up when a fax or a message has been re- ceived.
  • Page 82: Changing A Number (After Exchanging/Moving/Relocating A Phone)

    More functions/services Step by Step Changing a number (after exchanging/ moving/relocating a phone) When configured (consult your service personnel), you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone;...
  • Page 83: Resetting Services And Functions (System-Wide Cancellation For A Telephone)

    • Call waiting tone off • Do not disturb on • Ringer cutoff on • Received messages: • View callbacks Press the key shown. Select and confirm the option shown #0=Reset services? [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 84: Activating Functions For Another Telephone

    More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated ser- vice): • Do not disturb, code: 97/#97 page 70 • Call forwarding, code 13/#1 page 31...
  • Page 85: Using System Functions From Outside Disa (Direct Inward System Access)

    More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an exter- nal phone like an internal station to set up an outgoing external con- nection via the system. You can also activate or deactivate the follow- ing system functions: •...
  • Page 86: Using Functions In Isdn Via Code Dialing (Keypad Dialing)

    More functions/services Step by Step You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is success- fully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.
  • Page 87: Controlling Connected Computers/Programs/Telephone Data Service

    More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection.
  • Page 88: Communicating With Pc Applications Over A Csta Interface

    More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display.
  • Page 89: Controlling Relays (Only For Octopus F100/200/400/650)

    (after timeout). Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) page 109! Select and confirm the option shown.
  • Page 90: Paging Persons

    More functions/services Step by Step Paging persons If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket re- ceivers. Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.
  • Page 91: Making Calls In The Team/Executive

    Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/executive/ secretary configuration If configured (consult your service personnel), you belong to a team of subscribers with multiple lines (multi-line page 11). Your phone features trunk keys (MULAP keys) page 92.
  • Page 92: Line Seizure

    Making calls in the team/executive/secretary configuration Step by Step Line seizure Line seizure must be configured (consult your service personnel). If automatic line seizure is configured, a trunk is automatically as- signed when you lift the handset or press the trunk key. Trunk keys The programmable keys on multi-line phones function as line keys.
  • Page 93: Answering Calls With The Trunk Keys

    Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. if nec. Press the trunk key that is flashing quickly. (not necessary if "Prime Line" is active). Lift the handset.
  • Page 94: Making Calls On Multiple Lines Alternately

    Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. Another trunk key is flashing. Press the flashing trunk key. The first call party is on hold on the other trunk.
  • Page 95: Direct Station Selection Key

    Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. This means that each team member can be reached directly by other team members at the touch of a button. Understanding LED messages from DSS keys LED on the DSS key is off - the team member is not engaged in a phone call.
  • Page 96: Transferring A Call In Progress

    Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress Press the DSS key and announce the call if necessary. Replace the handset. Press the key shown. Accepting a call for another team member Press the flashing DSS key or trunk key. Lift the handset.
  • Page 97: Forwarding Calls On Trunks

    Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different in- ternal or external telephones (destinations). (External destinations re- quire special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.
  • Page 98 Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding Open the Program/Service menu page 21. Select and confirm the option shown. Forward Line: Off Press the required line key. Enter the required trunk number. If available, press the "CFW MULAP" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.
  • Page 99: Transferring Calls Directly To The Executive Phone

    Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the exec- utive phone or by a second phone assigned to it.
  • Page 100: Using Team Functions

    Press the "Hunt group" key. You belong to multiple groups Open the idle menu page 18. Select and confirm the option shown Leave group? select and confirm the option shown. Join group? [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 101 If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you be- long to, you will hear a special dial tone when you lift the hand- set. [1] „Differing display view in a Octopus F900 environment“ page 114...
  • Page 102: Accepting A Call For Another Member Of Your Team

    The phone that answers the call first receives the call. Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) page 108! Saving, displaying, and deleting telephones for the ringing group Press the key shown.
  • Page 103: Uniform Call Distribution (Ucd)

    Using team functions Step by Step Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift Press the key shown.
  • Page 104 Using team functions Step by Step Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on. Press the key shown.
  • Page 105: Special Functions In The Lan

    Special functions in the LAN Step by Step Special functions in the LAN If your telephone is operating in a Octopus F IP-Netpackage environ- ment, multiple Octopus F100/200/400/650 systems are intercon- nected via a LAN (Local Area Network, e. g. proprietary PC network).
  • Page 106: Setting Up "Follow Me" Call Forwarding

    Special functions in the LAN Step by Step Setting up "follow me" call forwarding You can activate/deactivate call forwarding Octopus F IP-Netpack- age for your phone from other phones in the page 31 environ- ment. Open the idle menu page 18.
  • Page 107: Using Night Answer

    60. Open the idle menu page 18. Select and confirm the option shown. DISA intern? Enter the (DISA) call number of the other Octopus F100/200/400/ 650. Confirm your entry. Enter the (DISA) station number of your phone. Confirm your entry.
  • Page 108: Ringing Group

    Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other Octopus F100/200/400/650 communications platforms page 102. Saving, displaying, and deleting telephones for the ringing group Press the key shown.
  • Page 109: Controlling Relays (Only For Octopus F100/200/400/650)

    18. Select and confirm the option shown. DISA intern? Enter the (DISA) station number of the Octopus F100/200/400/650 where you wish to control the relay. Confirm your entry. Enter the (DISA) station number of the phone you wish to use to con- trol the relay.
  • Page 110: Opening Door

    18. Select and confirm the option shown. DISA intern? Enter the (DISA) station number of the Octopus F100/200/400/650 where you wish to control the door opener. Confirm your entry. Enter the (DISA) station number of the phone you wish to use to con- trol the door opener.
  • Page 111: Individual Phone Configuration

    Individual phone configuration Step by Step Individual phone configuration Setting contrast Press one of the keys shown in idle mode page 18. Display contrast? f Select and confirm the option shown. Modify the setting. Keep pressing the key until the desired contrast is set.
  • Page 112: Adjust Ring Tone

    Individual phone configuration Step by Step Adjust ring tone Press one of the keys shown in idle mode page 18. Select and confirm the option shown. Ring tone? To adjust the ring tone: Keep pressing the keys until the desired tone is set.
  • Page 113: Testing The Phone

    Testing the phone Step by Step Testing the phone Testing functionality You can test your phone’s functionality. Prerequisite: The phone is in idle mode. Press the key shown. Select and confirm the option shown. More features? Select and confirm the option shown. *940=Phone test? If everything is functioning correctly: •...
  • Page 114: Differing Display View In A Octopus F900 Environment

    Differing display view in a Octopus F900 environment Step by Step Differing display view in a Octopus F900 environment Depending on the system configuration, some functions may not al- ways be offered in the display as described in this document.
  • Page 115: Fixing Problems

    Fixing problems Step by Step Fixing problems Responding to error messages Invalid entry Possible causes: Station number is incorrect. Possible reactions: Enter correct station number. Not authorized Possible causes: Locked function selected. Possible reactions: Apply to service personnel for authorization for relevant function. Currently not possible Possible causes: Dialed a non-existent station number.
  • Page 116: Troubleshooting

    Fixing problems Step by Step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your tele- phone ( Seite 70). If so, deactivate it. You cannot dial an external number: Check whether your telephone is locked.
  • Page 117: Labeling Keys

    Fixing problems Labeling keys The following options are available for labeling keys of the Octophon F630 TDM and/or key module for Octophon F615 with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your Octophon F630 TDM and key module for Octophon F615.
  • Page 118: Index

    Index Index Call charge assignment ........69 Call charges for another telephone ........67 for your telephone ........67 Call duration ............ 67 Activating door opener ........38 Call forwarding ..........31 Advisory message ..........79 MSN in CO ........... 33 deleting ............
  • Page 119 Index Details, fax General information ............81 ..........9 Dialing Group call ............100 en-bloc ............40 from the caller list ......... 41 with speed dialing ........45 Handsfree answerback ........37 with the dialing aid ........48 ............... 37 Dialing aid ...............
  • Page 120 Index LED display Operating instructions ........2 direct station selection keys Operating steps ......16 function keys programming on a key ..........16 ........64 LED messages, understanding Operational elements ....62, 95, 98 ........12 Line seizure, automatic Outgoing calls ........
  • Page 121 Index Ringer cutoff ............ 70 Ringing group, ..........102 Tel. data service ..........87 Room monitor ..........72 Telephone locking ............73 locking/unlocking ........73 Telephone database LDAP ........ 43 Safety precautions ..........2 Telephone maintenance ......... 116 Save PIN ............
  • Page 122 Important telephone numbers For problems: For questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-T1200-U100-1-7619 SW version: 8.0 Status: 04/2010 Printed on environmentally compatible recycled paper.

This manual is also suitable for:

F650Octophon f630 tdmF200F400

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