Page 1 Octopus F270 IT Octopus F100/200/400/650 Octopus F IP-Netpackage Octopus F470 UC Octophon F615 HFA Operating Instructions ================!"§==...
Page 2: Important Information
Important information Important information Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid. Trademarks The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
Page 3: Location Of The Telephone
Important information Location of the telephone • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. • To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
Page 4: Table Of Contents
Contents Contents Important information ......2 Trademarks ..............2 Location of the telephone .
Page 5 Contents Basic functions ....... 24 Answering a call ..............24 Answering a call via the handset .
Page 6 Contents Enhanced phone functions..... . 38 Answering calls ..............38 Accepting a specific call for your colleague .
Page 7 Communicating with PC applications over a CSTA interface......88 Controlling relays (only for Octopus F100/200/400/650) ......89 Sensors (Octopus F100/200/400 only) .
Page 8 Ringing group ..............108 Controlling relays (only for Octopus F100/200/400/650) ......109 Opening a door .
Page 9 Differing display view in a Octopus F900 environment....115 Fixing problems......116 Responding to error messages.
Page 10: General Information
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually de- fined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: •...
Page 11: Intended Use
Page 111. Voice encryption On Octopus F100/200/400/650/IP-Netpackage (R 4 and later) and Octopus F470 UC your Octophon F615 supports voice encryption from software release 2 (V1 R2.xxxx). This allows you to use your Octophon F615 to perform tap-proof calls. Voice transmission is encrypted and is decrypted at the other call party’s phone and vice versa.
Page 12: Multi-Line Telephone, Executive/Secretary Functions
General information Multi-line telephone, executive/secretary functions Your Octophon F615 is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones Page 91.
Page 13: Getting To Know Your Octophon Phone
Getting to know your Octophon phone Getting to know your Octophon phone The following sections describe the most frequently used operating elements and the dis- plays on your Octophon F615 phone. The user interface of your Octophon F615 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone Page 20.
Page 14: Ports On The Underside Of The Phone
Getting to know your Octophon phone Ports on the underside of the phone Power supply unit (if required) Network Local cable type ey module Handset Properties of your Octophon F615 Display type LCD, 24 x 2 characters Full-duplex speakerphone function Wall mounting...
Page 15: Using Network Ports More Efficiently
Getting to know your Octophon phone Using network ports more efficiently Octophon F615 has an integrated 10/100 mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. Network switch Octophon F615 Using this connection option saves one network port for each switch used and requires few- er or shorter network cables when arranged correctly.
Page 16: Key Module For Octophon F615
Getting to know your Octophon phone key module for Octophon F615 The key module is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys. Like keys on the phone, these keys can be programmed and used according to your needs Page 18.
Page 17: Keys
Getting to know your Octophon phone Keys Audio keys Function when key is pressed Reduce volume and set contrast brighter Page 111. Turn loudspeaker on/off (with red LED key) Page 26. Increase volume and set contrast darker Page 111. Mailbox key and Menu key Function when key is pressed Open mailbox (with red LED key) Page 21.
Page 18: Programmable Function Keys
The configuration of direct station selection keys must be activated by your service personnel. Direct station selection keys can be assigned an internal number from the Octopus F900 network. Press the key briefly to activate the programmed function or dial the stored number. Hold the key to open the key programming menu Page 61.
Page 19: Keypad
Getting to know your Octophon phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and spe- cial characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Page 20: Display
Getting to know your Octophon phone Display Your Octophon F615 comes with a black-and-white LCD display. Adjust the contrast to suit your needs Page 111. Idle mode Your phone is in idle mode when there are no calls taking place or settings being made. Example: Time 13:15...
Page 21: Mailbox
Getting to know your Octophon phone Mailbox Depending on the type and configuration of your communications platform (contact the rel- evant service personnel), messages from services, such as IVM, are displayed in this appli- cation in addition to messages received. Messages You can send short text messages to individual internal stations or groups.
Page 22: Caller List
Getting to know your Octophon phone Caller list If you are unable to accept an external or internal call, the call attempt is stored in the caller list. Answered calls can also be saved (contact your service personnel). Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp.
Page 23: Program/Service Menu
Getting to know your Octophon phone Program/Service menu Use the menu key to reach the Program/Service menu for your communication sys- tem. The menu key LED remains red as long as you are in this menu. Example: Menu title Program/Service: *7=Use speed dialing? Further entries are available Menu option...
Page 24: Basic Functions
Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your Octophon phone" Page 13 carefully before performing any of the steps described here on your phone. Answering a call Special default ring signaling is set for your telephone: •...
Page 25: Answering A Call Via The Loudspeaker (Speakerphone Mode)
Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx.
Page 26: Switching To Speakerphone Mode
Basic functions Step by Step Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. n \ Hold down the key and replace the handset. Then release the key. if nec. + or - Set the call volume. Keep pressing the key until the desired volume is set.
Page 27: Making Calls
Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. j Internal calls: Enter the station number. External calls: Enter the external code and the station number. Pay attention to the notes on voice encryption Page 70. The called party does not answer or is busy: \ Replace the handset.
Page 28: Redialing A Number
Basic functions Step by Step Redialing a number The last ten external telephone numbers dialed are stored automati- cally. If this feature is configured (contact your service personnel), account codes entered are also saved Page 68. You can redial them simply by pressing a key. Displaying and dialing saved station numbers Prerequisite: The "Redial"...
Page 29: Rejecting Calls
Basic functions Step by Step Rejecting calls You can reject calls which you do not wish to take. The call is then sig- naled at another definable telephone (contact your service person- nel). Prerequisite: The "Disconnect" key is configured. The phone rings. The caller appears on the screen.
Page 30: Calling A Second Party (Consultation)
Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Confirm. Consultation? j Call the second party. Pay attention to the notes on voice encryption Page 70.
Page 31: Transferring A Call
Enter the number of the party to which you want to transfer the call. [ Announce the call, if necessary. \ Replace the handset. Select and confirm the option shown Transfer? [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 32: Call Forwarding
Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) Page 106! S If configured: Press the forwarding key.
Page 33: Using Call Forwarding No Reply (Cfnr)
Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjust- ed by service personnel) or that are received while another call is on- going can be automatically forwarded to a specified telephone. N Press the key shown.
Page 34: Call Forwarding In The Event Of Telephone Failure (Cfss)
Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel), you can define an in- ternal or external call forwarding destination that activates in the event of telephone failure. N Press the key shown. Select and confirm the option shown.
Page 35: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn)
Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.
Page 36: Using Callback
Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if no- body answers. This also applies for external calls via ISDN exchang- es. This feature saves you from having to make repeated attempts to reach the user.
Page 37: Viewing And Deleting A Stored Callback
Confirm. Delete? Ending retrieval Select and confirm the option shown. Exit? N Press the key shown. The LED goes out. n Press the key shown. The LED goes out. [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 38: Enhanced Phone Functions
Confirm. Accept call? j If you know the number of the telephone that is ringing, enter it directly. Pay attention to the notes on voice encryption Page 70. [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 39: Using The Speakerphone
Enhanced phone functions Step by Step Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. ^ Lift the handset and answer the call.
Page 40: Answering Calls From The Entrance Telephone And Opening The Door
*61=Open door? j Dial the entrance telephone number. Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) Page 110! Opening the door with a code (at the door) j After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter).
Page 41 Enhanced phone functions Step by Step Activating the door opener N Press the key shown. Select and confirm the option shown. *89=Door opener on? j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000". Select the displayed function and press the "OK" dialog key to 3=change password? change the code.
Page 42: Making Calls
Enhanced phone functions Step by Step Making calls En-bloc sending/correcting numbers If this feature is configured (contact your service personnel), a con- nection is not attempted immediately when a station number is en- tered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.
Page 43: Using The Caller List
The caller is automatically deleted from the caller list when a connection is finally set up. Removing an entry from the caller list Prerequisite: You have retrieved the caller list and the selected call is displayed. Confirm. Delete? [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 44: Dialing A Number From The Internal Directory
Enhanced phone functions Step by Step Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service per- sonnel to find out if one was configured for your system. Prerequisite: Names have been assigned to the station numbers stored in the system.
Page 45: Using The Ldap Directory
Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel), you can search for direc- tory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system.
Page 46 Enhanced phone functions Step by Step The result is displayed If only one name is found, it is displayed. Confirm. Call? If several names are found (max. 50), the first name is displayed. + or - Scroll to next or previous entry, confirm, Scroll Next? select and confirm the option shown.
Page 47: Making Calls Using System Speed-Dial Numbers
Change? ) Press the key shown. j Press the required speed-dial key. If the key is already in use, the pro- grammed phone number appears on the screen. Confirm. Change ”Differing display view in a Octopus F900 environment” Page 115...
Page 48: Talking To Your Colleague With A Speaker Call
Enhanced phone functions Step by Step j First enter the external code and then the external station number. Confirm. Save If you make a mistake: Select and confirm the option shown. This deletes all entered digits. Previous? Confirm. Next? Select and confirm the option shown, Change? select and confirm the option shown, Delete?
Page 49: Talking To Your Colleague With Discreet Calling
Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without be- ing overheard by the other party (discreet calling).
Page 50: Assigning A Station Number
Enhanced phone functions Step by Step Assigning a station number If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.
Page 51: During A Call
Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on.
Page 52: Preventing And Allowing Call Waiting (Automatic Camp-On)
You can save your call partner’s station number for subsequent redi- aling from the caller list Page 43. Prerequisite: You are conducting a call. Select and confirm the option shown. Save number? [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 53: Parking A Call
If the park slot number you enter is not in use, you cannot retrieve the call. If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall). [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 54: Holding External Calls
Enhanced phone functions Step by Step Holding external calls If you have programmed a hold key on your phone Page 61, you can put external calls on hold. Then all other stations can accept the call on the assigned trunk. S Press the "Hold"...
Page 55: Conducting A Conference
Enhanced phone functions Step by Step Conducting a conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. You can only add parties to or remove them from a confer- ence if you initiated the conference.
Page 56 Enhanced phone functions Step by Step Removing parties from the conference Select and confirm the option shown. The first party is displayed. View conf parties? Confirm as often as required until the desired party appears. Next? Select and confirm the option shown. Remove party? If a participant that was connected to the conference via an unencrypted line leaves, the conference remains unsecured.
Page 57: Activating Tone Dialing/Dtmf Suffix-Dialing
Enhanced phone functions Step by Step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information sys- tem. N Press the key shown. Select and confirm the option shown. *53=DTMF dialing? j You can use the keys 0 through 9, ) and ( to trans- mit DTMF signals.
Page 58: Transferring A Call After A Speaker Call Announcement In A Group
Prerequisite: You have set up an external connection. N Press the key shown. Select and confirm the option shown. *51=Trunk flash? j Enter the service code and/or telephone number. [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 59: If You Cannot Reach A Destination
Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy sig- nal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the display and Camp-on the busy tone is followed by the ring tone.
Page 60: Using Night Answer
( standard night answer service) or by you ( temporary night answer service). Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) Page 107! Activating Select and confirm the option shown.
Page 61: Programming The Function Keys
Programming the function keys Step by Step Programming the function keys You can program frequently used functions, station numbers Octophon F615 HFA or procedures onto the function keys on your or key module. Configuring function keys See also Page 18. A list of all available functions is displayed, see the overview Page 62.
Page 62: Overview Of Functions
Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Recording, Door opener on/off, Control Relay (only for Octopus F100/200/400/650), Ring- ing group on, Shift Key, UCD (Available on/off, Work on/off), Night answer on/off, MULAP Privacy Release: S Saved function is not activated.
Page 63 Programming the function keys Step by Step Trunk group key: S At least one trunk is free. R All lines in this trunk group are occupied. View call charges: S No chargeable calls have been set up since the last check. R Chargeable calls have been set up since the last check.
Page 64: Programming A Procedure Key
Programming the function keys Step by Step Programming a procedure key Numbers and functions which require further input, i.e. which con- tain several operating steps, can be saved on a key on your tele- phone. The relevant service personnel must be granted appropriate authorization.
Page 65: Configuring Repdial Keys
Programming the function keys Step by Step Configuring repdial keys You can also program internal and external station numbers on the second level. The LED function is not available for internal station numbers on the second level. To program the second level, you must program a "Shift"...
Page 66: Displaying And Assigning Call Charges
Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed. N Press the key shown. Select and confirm the option shown *65=Show call charges? [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 67: Displaying Call Charges For Another Telephone
Displaying and assigning call charges Step by Step Displaying call charges for another telephone If configured (contact your service personnel), you can also display and print out information on chargeable calls for other phones (such as a pay phone). Prerequisite: You have programmed the function "Show call charges" on a key Page 61.
Page 68: Dialing With Call Charge Assignment
Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined account codes for you. N Press the key shown. Select and confirm the option shown. *60=Account code? j Enter the account code.
Page 69: Privacy/Security
Privacy/security Step by Step Privacy/security Voice encryption (only for Octopus F270 IT/F100/F200/ F400/F650/IP-Netpackage) Please see also the explanations on Page 11. Displaying status in call mode During calls, you can check if your call is secure. If a key is configured with the "Security call status" function, this illu- minates when the call is secure.
Page 70: Notes On Voice Encryption
: Open the idle menu Page 20. Select and confirm the option shown Ringer cutoff on? Deactivating : Open the idle menu Page 20. Select and confirm the option shown. Ringer cutoff off? [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 71: Activating/Deactivating "Do Not Disturb
Privacy/security Step by Step Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Inter- nal callers hear the busy tone, external callers are connected to an- other phone, which you can specify (contact your service personnel). Activating : Open the idle menu Page 20.
Page 72: Monitoring A Room
Privacy/security Step by Step Monitoring a room You can use a phone to monitor a room. This function must be en- abled on the monitoring phone. When you call this phone, you can immediately hear what is happen- ing in that room. Activating the telephone to be monitored N Press the key shown.
Page 73: Locking The Telephone To Prevent Unauthorized Use
Privacy/security Step by Step Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your absence. Locking the phone : Open the idle menu Page 20. Select and confirm the option shown. Lock phone? select and confirm the option shown.
Page 74: Locking Another Telephone To Prevent Unauthorized Use
Privacy/security Step by Step Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and un- lock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.
Page 75: Saving Your Pin
Privacy/security Step by Step Saving your PIN Enter the lock code to use the functions • for locking the telephone to prevent unauthorized use Page 73 • for using another telephone like your own Page 80. You can save this code. N Press the key shown.
Page 76: More Functions/Services
More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments Page 77. You must save the required call times. You can enter a single appoint- ment that will take place in the next twenty-four hours or you can enter a daily recurring appointment.
Page 77: Using Timed Reminders
More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder Page 76. The saved time arrives. The phone is ringing. The appointment time is displayed. Reminder at 1200 n Press key twice. ^ \ Lift the handset and replace it again. If you do not answer the timed reminder, it is repeated five times and then deleted.
Page 78: Viewing And Editing Incoming Messages
More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. : Open the idle menu Page 20. Select and confirm the option shown. View sent message? Confirm. Message sent? The text message is displayed.
Page 79: Leaving An Advisory Message
More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. : Open the idle menu Page 20.
Page 80: Displaying The Number Of Waiting Calls/Overload Display
If the other user has not set a PIN, he or she is prompted to do so on Change PIN? his or her phone. j Dial the external number. This state is canceled as soon as the call is ended. [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 81: Using A Mobile Phone Number At A Random Phone
More functions/services Step by Step Using a mobile phone number at a random phone You can program a mobile phone number that was set up especially for you by your service personnel at a system-based Octophon phone of your choice. The original "guest telephone" setting is deactivated. The mobile phone number remains available until you log off the "guest telephone".
Page 82: Logging Off The "Guest Telephone
More functions/services Step by Step Logging off the "guest telephone" j Enter the code for "Mobile Login (log off)", (see Page 124). The logoff procedure begins. The "guest telephone" is now available again with its original phone number, features and functions. Your old and new telephone are the first telephones at each connec- tion.
Page 83: Fax Details And Message On Answering Machine
• Call waiting tone off • Do not disturb on • Ringer cutoff on • Received messages: • View callbacks N Press the key shown. Select and confirm the option shown #0=Reset services? [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 84: Activating Functions For Another Telephone
More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated ser- vice): • Do not disturb, code: 97/#97 Page 71 • Call forwarding, code 13/#1 Page 32 •...
Page 85: Using System Functions From Outside Disa (Direct Inward System Access)
More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an exter- nal phone like an internal station to set up an outgoing external con- nection via the system. You can also activate or deactivate the follow- ing system functions: •...
Page 86: Using Functions In Isdn Via Code Dialing (Keypad Dialing)
More functions/services Step by Step You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is success- fully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.
Page 87: Controlling Connected Computers/Programs/Telephone Data Service
More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection.
Page 88: Communicating With Pc Applications Over A Csta Interface
More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Sup- ported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display.
Page 89: Controlling Relays (Only For Octopus F100/200/400/650)
(after timeout). Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) Page 109! Select and confirm the option shown, *90=Control Relay On? select and confirm the option shown.
Page 90: Radio Paging
More functions/services Step by Step Radio paging If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket re- ceivers. Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.
Page 91: Making Calls In The Team/Executive/ Secretary Configuration
Making calls in the team/executive/secretary configuration Step by Step Making calls in the team/executive/ secretary configuration If configured (consult your service personnel), you belong to a team of subscribers with multiple lines (multi-line Page 12). Your phone features trunk keys (MULAP keys) Page 92.
Page 92: Trunk Keys
Making calls in the team/executive/secretary configuration Step by Step Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. Every sensor key programmed as a "Trunk key" (key label: Transfer Trk) corresponds to a trunk with the result that you can con- figure up to eight trunks in Octophon F615 HFA.
Page 93: Answering Calls With The Trunk Keys
Making calls in the team/executive/secretary configuration Step by Step Answering calls with the trunk keys Prerequisite: Your telephone rings or the trunk key flashes quickly. if nec. T Press the trunk key that is flashing quickly. (not necessary if "Prime Line" is active). ^ Lift the handset.
Page 94: Making Calls On Multiple Lines Alternately
Making calls in the team/executive/secretary configuration Step by Step Making calls on multiple lines alternately Prerequisite: You are conducting a call via one of your group’s trunks. Another trunk key is flashing. T Press the flashing trunk key. The first call party is on hold on the other trunk.
Page 95: Direct Station Selection Key
Making calls in the team/executive/secretary configuration Step by Step Direct station selection key Each team member has a direct station selection key for every other team member. This means that each team member can be reached directly by other team members at the touch of a button. Understanding LED messages from DSS keys S LED on the DSS key is off - the team member is not engaged in a phone call.
Page 96: Transferring A Call In Progress
Making calls in the team/executive/secretary configuration Step by Step Transferring a call in progress S Press the DSS key and announce the call if necessary. \ Replace the handset. s Press the key shown. Accepting a call for another team member T Press the flashing DSS key or trunk key.
Page 97: Forwarding Calls On Trunks
Making calls in the team/executive/secretary configuration Step by Step Forwarding calls on trunks You can immediately forward internal or external calls to different in- ternal or external telephones (destinations). (External destinations re- quire special configuration in the system). Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.
Page 98 Making calls in the team/executive/secretary configuration Step by Step Deactivating call forwarding N Open the Program/Service menu Page 23. Forward Line: Off Select and confirm the option shown. R Press the required trunk key. j Enter the required trunk number. R If available, press the "CFW MULAP"...
Page 99: Transferring Calls Directly To The Executive Phone
Making calls in the team/executive/secretary configuration Step by Step Transferring calls directly to the executive phone Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the exec- utive phone or by a second phone assigned to it.
Page 100: Using Team Functions
S or R Press the "Hunt group". If an "X" appears between group/trunk number (such as 301) and 301 X Group name group name, the audible tone is active for this group or trunk. [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 101 If you have activated the audible tone for another group/trunk or deactivated the audible tone for all groups/trunks you be- long to, you will hear a special dial tone when you lift the hand- set. [1] ”Differing display view in a Octopus F900 environment” Page 115...
Page 102: Accepting A Call For Another Member Of Your Team
The phone that answers the call first receives the call. Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) Page 108! Saving, displaying, and deleting telephones for the ringing group N Press the key shown.
Page 103: Uniform Call Distribution (Ucd)
Using team functions Step by Step Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift N Press the key shown.
Page 104 Using team functions Step by Step Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on. N Press the key shown.
Page 105: Special Functions In The Lan
In this instance, you must note certain particularities for some func- tions. These are described in this section. Octopus F470 UC can not be operated in a Octopus F IP- Netpackage environment. Leaving hunt group/group call Prerequisite: You are part of a hunt group/group call...
Page 106: Setting Up "Follow Me" Call Forwarding
Page 20. Select and confirm the option shown. DISA intern? j (DISA) number of the Octopus F270 IT/Octopus F100/200/400/650. = or ( Confirm your entry. j Enter the (DISA) station number of your phone. = or ( Confirm your entry.
Page 107: Using Night Answer
: Open the idle menu Page 20. Select and confirm the option shown. DISA intern? j Enter the (DISA) number of the other Octopus F270 IT/ Octopus F100/200/400/650. = or ( Confirm your entry. j Enter the (DISA) station number of your phone.
Page 108: Ringing Group
Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other Octopus F270 IT/ Octopus F100/200/400/650 communications platforms Page 102. Saving, displaying, and deleting telephones for the ringing group N Press the key shown.
Page 109: Controlling Relays (Only For Octopus F100/200/400/650)
Page 20. Select and confirm the option shown. DISA intern? j Enter the (DISA) station number of the Octopus F100/200/400/650 where you wish to control the relay. = or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to con- trol the relay.
Page 110: Opening A Door
Page 20. Select and confirm the option shown. DISA intern? j Enter the (DISA) number of the Octopus F270 IT/Octopus F100/ 200/400/650 where you wish to control the door opener. = or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to con- trol the door opener.
Page 111: Individual Phone Configuration
Individual phone configuration Step by Step Individual phone configuration Setting contrast The display has four contrast levels that you can set according to your light conditions. + or - Press one of the keys shown in idle mode. Select and confirm the option shown. Display contrast? + or - Change the display contrast.
Page 112: Adjusting Audio Settings
Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your Octophon F615 HFA for your work environment and according to your personal requirements. Adjusting the receiving volume during a call You are conducting a call. + or - Raise or lower the volume.
Page 113: Adjusting The Speakerphone To The Room Acoustics
Individual phone configuration Step by Step Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet room," "Normal room" and "Noisy room." + or - Press one of the keys shown in idle mode Page 20.
Page 114: Testing The Phone
Testing the phone Step by Step Testing the phone Phone functions, testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode. N Press the key shown. Select and confirm the option shown. More features?f Select and confirm the option shown. *940=Phone test? If everything is functioning correctly: •...
Page 115: Differing Display View In A Octopus F900 Environment
Differing display view in a Octopus F900 environment Differing display view in a Octopus F900 environment Depending on the system configuration, some functions may not always be offered in the dis- play as described in this document. In addition, display texts may differ from those described in this document according to the system configuration.
Page 116: Fixing Problems
Fixing problems Step by Step Fixing problems Responding to error messages Invalid entry Possible causes: Station number is incorrect. Possible reaction: Enter correct station number. Not authorized Possible cause: Locked function selected. Possible reaction: Apply to service personnel for authorization for relevant function. Possible causes: Currently not possible Dialed a non-existent station number.
Page 117: Troubleshooting
Fixing problems Step by Step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your tele- phone ( Page 71). If so, deactivate it. You cannot dial an external number: Check whether your telephone is locked.
Page 118: Labeling Keys
Fixing problems Labeling keys You can chose from the following options to label the keys with the functions/call numbers saved ( Page 13, Page 61): Labeling • by hand: Labeling strips are delivered with your Octophon F615 HFA and key module. Write the function or a name on the matching strips within the white field and attach them to your Octophon.
Page 119: Index
Index Index parking ............53 rejecting ............29 retrieving from park ........53, 54 transfer after announcement ......58 transferring ..........31, 96 Accept (Call) ..........38, 102 using DSS keys in a team ......95 Account code ..........68 Call charge assignment ........
Page 120 ........39 Discreet calling ..........49 ............... 39 Display contrast ..........111 ............... 39 Display view for Hold ..............54 Octopus F900 environment ......115 Hotline ............49 Distributing calls ..........103 Hotline delayed ..........49 Do not disturb ..........71 Hunt group ............
Page 121 ............ 92 ..........3, 11, 25 LED display set room character ........113 direct station selection keys Octopus F IP-Netpackage ......18 function keys "follow me" call forwarding ..........18 ......106 LED messages, understanding group call ....
Page 122 Index Parking a call Safety precautions ........... 53 ..........2 Personal identification number Save PIN ......75 ............75 Phone Second call locking another phone accepting ........74 ............ 51 locking/unlocking centrally allowing ......74 ............52 testing preventing ............114 ...........
Page 123 Index Tel. data service Variable call forwarding ..........87 ........32 Telephone Voice encryption .........11, 69 locking connection status ............73 ......... 70 locking/unlocking encrypted call ........73 ..........69 settings information ............111 ..........70 Telephone lock unencrypted call ...........
Page 124: Overview Of Functions And Codes
Overview of functions and codes Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (contact your service per- sonnel), functions can be activated interactively (select and confirm) via the Program/Service menu (select and confirm or enter a code).
Page 125 Overview of functions and codes Functions ... Interactively ... Via the Program/Service menu (=display) Page 23 <: <: Code Directory 1=internal 2=LDAP DISA DISA intern Discreet Call DND on DND off Door opener on Door opener off DTMF dialing En-bloc dialing Dial Forwarding on 1=all calls...
Page 126 Overview of functions and codes Functions ... Interactively ... Via the Program/Service menu (=display) Page 23 <: <: Code Lock phone Unlock phone Change PIN Mute on Mute off Night answer on Night answer off Open door Override Page Answer page Park a call Retrieve call Phone test...
Page 127 Overview of functions and codes Functions ... Interactively ... Via the Program/Service menu (=display) Page 23 <: <: Code Speaker call Suppress call ID Restore caller ID Tel. data service Temporary MSN Temporary Phone Timed reminder on Timed reminder off Toggle/Connect Trace call Transfer...
Page 128 Important telephone numbers For problems: For questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-T9000-U116-1-7619 SW version: 7.0 Status: 11/2009 Printed on environmentally compatible recycled paper.

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F200 F650 F100 F400 F ip-netpackage F470 uc ... Show all

Octopus F270 IT Operating Instructions Manual

Important Information

General Information

Getting to Know Your Octophon Phone

Basic Functions

Enhanced Phone Functions

Programming the Function Keys

Displaying and Assigning Call Charges

Privacy/Security

More Functions/Services

Making Calls in the Team/Executive/ Secretary Configuration

Using Team Functions

Special Functions in the LAN

Individual Phone Configuration

Testing the Phone

Differing Display View in a Octopus F900 Environment

Fixing Problems

Index

Overview of Functions and Codes

Quick Links

Related Manuals for Octopus F270 IT

Summary of Contents for Octopus F270 IT

This manual is also suitable for:

Table of Contents