Important information Important information Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid. Trademarks The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
Important information Location of the telephone • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. • To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually de- fined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: •...
General information Intended use The Octophon F620 phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit.
The following sections describe the most frequently used operating elements and the dis- plays on your Octophon F620 phone. The User Interface of Your Octophon F620 TDM 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone Page 14.
Getting to know your Octophon F620 phone Keys Function keys Function when key is pressed End (disconnect) call Page 22. Redialing Page 22. Button for call forwarding (with red LED key) Page 26. Activate/deactivate microphone (also for speakerphone mode) Page 23. [1] If the LED key flashes on the phone, your phone was configured as a forwarding destination.
Getting to know your Octophon F620 phone 3-way navigator Remove the protective film from the ring around the 3-way navigator before using the phone. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode:...
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Getting to know your Octophon F620 phone Character overview [1] Space [2] Next letter in upper case [3] Delete character Text input Enter the required characters via the keypad. Select the functions using the keys % and $. Confirm your entry with i.
Getting to know your Octophon F620 phone Display Your Octophon F620 TDM comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs Page 88. Idle mode Your phone is in idle mode when there are no calls taking place or settings being made.
Getting to know your Octophon F620 phone Mailbox Depending on the type and configuration of your communications platform (contact the rel- evant service personnel), messages from services, such as Unified Messaging System (UMS) are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups.
Getting to know your Octophon F620 phone Caller list If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can also store external calls that you have answered in the caller list (contact your service personnel).
Getting to know your Octophon F620 phone Program/Service menu Use the N menu key to reach the Program/Service menu for your communication system. The menu key LED remains red as long as you are in this menu. Example: Menu title Program/Service: *7=Use speed dialing? Further entries are available...
Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your Octophon F620 phone" Seite 10 carefully before per- forming any of the steps described here on your phone. Answering a call Special default ring signaling is set for your telephone: •...
Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx.
Basic functions Step by Step Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. ^ and [ Lift the handset. Proceed with your call. Open listening in the room during a call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker.
Basic functions Step by Step Making calls Off-hook dialing ^ Lift the handset. j Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: \ Replace the handset. On-hook dialing j Internal calls: Enter the station number.
Basic functions Step by Step Redialing a number The last three external telephone numbers dialed are stored automat- ically. If this feature is configured (contact your service personnel), account codes entered are also saved Page 55. You can redial them simply by pressing a key. Displaying and dialing saved station numbers , Press the key once to dial the number last dialed.
Basic functions Step by Step Rejecting calls You can reject calls which you do not wish to take. The call is then sig- naled at another definable telephone (contact your service person- nel). The phone is ringing. The caller appears on the screen. s Press the key shown.
Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Confirm. Consultation? j Call the second party. Return to the first party: Confirm, Return to held call? select and confirm the option shown.
Enter the number of the party to which you want to transfer the call. [ Announce the call, if necessary. \ Replace the handset. Select and confirm the option shown Transfer? [1] ”Differing display view in a Octopus F900 environment” Page 92...
Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different in- ternal or external telephones (destinations). (External destinations re- quire special configuration in the system.) When call forwarding is active, a special dial tone sounds when you lift the handset.
Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjust- ed by service personnel) or that are received while another call is on- going can be automatically forwarded to a specified telephone. N Press the key shown.
Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone af- ter business hours.
Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if no- body answers. This also applies for external calls via ISDN exchang- es. This feature saves you from having to make repeated attempts to reach the user.
Confirm. Delete? Ending retrieval Select and confirm the option shown. Exit? N Press the key shown. The LED goes out. n Press the key shown. The LED goes out. [1] ”Differing display view in a Octopus F900 environment” Page 92...
Select and confirm, until the phone number/name of the desired sub- Next? scriber is displayed. Confirm. Accept call? j If you know the number of the telephone that is ringing, enter it direct- [1] ”Differing display view in a Octopus F900 environment” Page 92...
Enhanced phone functions Step by Step Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. ^ Lift the handset and answer the call.
Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to ac- tivate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or in-...
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Enhanced phone functions Step by Step Activating the door opener N Press the key shown. Select and confirm the option shown. *89=Door opener on? j Dial the entrance telephone number. j Enter the five-digit code. Default code = "00000". Select the displayed function and press the "OK" dialog key to 3=change password? change the code.
Enhanced phone functions Step by Step Making calls En-bloc sending/correcting numbers If this feature is configured (contact your service personnel), a con- nection is not attempted immediately when a station number is en- tered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.
The caller is automatically deleted from the caller list when a connection is finally set up. Removing an entry from the caller list Prerequisite: You have retrieved the caller list and the selected call is displayed. Confirm. Delete? [1] ”Differing display view in a Octopus F900 environment” Page 92...
Enhanced phone functions Step by Step Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service per- sonnel to find out if one was configured for your system. Prerequisite: Names have been assigned to the station numbers stored in the system.
Enhanced phone functions Step by Step Using the LDAP directory If configured (ask your service personnel), you can search for direc- tory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system.
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Enhanced phone functions Step by Step The result is displayed If only one name is found, it is displayed. Confirm. Call? If several names are found (max. 50), the first name is displayed. + or - Scroll to next or previous entry, confirm, Scroll Next? select and confirm the option shown.
Press the required speed-dial key. If the key is already in use, the pro- grammed phone number appears on the screen. Confirm. Change j First enter the external code and then the external station number. Confirm. Save ”Differing display view in a Octopus F900 environment” Page 92...
Enhanced phone functions Step by Step If you make a mistake: Select and confirm the option shown. This deletes all entered digits. Previous? Confirm. Next? Select and confirm the option shown, Change? select and confirm the option shown, Delete? select and confirm the option shown. Exit? Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker...
Enhanced phone functions Step by Step Talking to your colleague with discreet calling If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without be- ing overheard by the other party (discreet calling).
Enhanced phone functions Step by Step Associated dialing/dialing aid If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is con- nected to the S bus or the a/b (T/R) port.
Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on.
You can save your call partner’s station number for subsequent redi- aling from the caller list Page 36. Prerequisite: You are conducting a call. Select and confirm the option shown. Save number? [1] ”Differing display view in a Octopus F900 environment” Page 92...
If the park slot number you enter is not in use, you cannot retrieve the call. If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall). [1] ”Differing display view in a Octopus F900 environment” Page 92...
Enhanced phone functions Step by Step Conducting a conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. You can only add parties to or remove them from a confer- ence if you initiated the conference.
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Enhanced phone functions Step by Step Leaving a conference Select and confirm the option shown. Leave conference? \ Replace the handset, if this feature is configured (contact your ser- vice personnel). Ending a conference Select and confirm the option shown. End conference? \ Replace the handset, if this feature is configured (contact your ser- vice personnel).
Enhanced phone functions Step by Step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information sys- tem. N Press the key shown. Select and confirm the option shown. *53=DTMF dialing? j You can use the keys 0 through 9, ) and ( to trans- mit DTMF signals.
Select and confirm the option shown Transfer? If the connection between the two other parties is not estab- lished within 45 seconds, the call from the first part returns to you (recall). [1] ”Differing display view in a Octopus F900 environment” Page 92...
Enhanced phone functions Step by Step Send trunk flash To activate ISDN-type services and features through the network car- rier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks be- fore dialing the service code or telephone number.
Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy sig- nal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the display and Camp-on the busy tone is followed by the ring tone.
Enhanced phone functions Step by Step Using night answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service).
Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed. N Press the key shown. Select and confirm the option shown *65=Show call charges? [1] ”Differing display view in a Octopus F900 environment” Page 92...
Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined account codes for you. N Press the key shown. Select and confirm the option shown. *60=Account code? j Enter the account code.
$ Open the idle menu Page 14. Select and confirm the option shown Ringer cutoff on? Deactivating $ Open the idle menu Page 14. Select and confirm the option shown. Ringer cutoff off? [1] ”Differing display view in a Octopus F900 environment” Page 92...
Privacy/security Step by Step Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Inter- nal callers hear the busy tone, external callers are connected to an- other phone, which you can specify (contact your service personnel). Activating $ Open the idle menu Page 14.
Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating $ Open the idle menu Page 14. Select and confirm the option shown.
Privacy/security Step by Step Monitoring a room You can use a phone to monitor a room. This function must be en- abled on the monitoring phone. When you call this phone, you can immediately hear what is happen- ing in that room. Activating the telephone to be monitored N Press the key shown.
Privacy/security Step by Step Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your absence. Locking the phone ( Hold down the key shown. c Open the idle menu Page 14. Select and confirm the option shown. Lock phone? j Enter code (telephone lock) Page 62.
Privacy/security Step by Step Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and un- lock other telephones against unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.
Privacy/security Step by Step Saving your PIN Enter the lock code to use the functions • Locking the telephone to prevent unauthorized use Page 60 • Use another telephone like your own Page 67 • Change number Page 68 You can save this code. N Press the key shown.
More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments Page 64. You must save the required call times. You can enter a single appoint- ment that will take place in the next twenty-four hours or you can enter a daily recurring appointment.
More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder Page 63. The saved time arrives. The phone is ringing. The appointment time is displayed. Reminder at 1200 n Press key twice. ^ \ Lift the handset and replace it again. If you do not answer the timed reminder, it is repeated five times and then deleted.
More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. $ Open the idle menu Page 14. Select and confirm the option shown. View sent message? Confirm. Message sent? The text message is displayed.
More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. $ Open the idle menu Page 14.
If the other user has not set a PIN, he or she is prompted to do so on Change PIN? his or her phone. j Dial the external number. This state is canceled as soon as the call is ended. [1] ”Differing display view in a Octopus F900 environment” Page 92...
More functions/services Step by Step Change number (Changed phone/move/ relocate) When configured (consult your service personnel),you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone; the number including phone settings (e. g. programmed keys) are exchanged.
• Call waiting tone off • Do not disturb on • Ringer cutoff on • Received messages: • View callbacks N Press the key shown. Select and confirm the option shown #0=Reset services? [1] ”Differing display view in a Octopus F900 environment” Page 92...
More functions/services Step by Step Activating functions for another telephone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated ser- vice): • Do not disturb, code: 97/#97 Page 57 • Call forwarding, code 13/#1 Page 26...
More functions/services Step by Step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an exter- nal phone like an internal station to set up an outgoing external con- nection via the system. You can also activate or deactivate the follow- ing system functions: •...
More functions/services Step by Step You can only perform one function/establish one outgoing connection at a time. The connection is cleared as soon as the function is success- fully activated. In the case of an external call, the connection is cleared as soon as one of the call partners hangs up.
More functions/services Step by Step Controlling connected computers/ programs/telephone data service If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Prerequisite: You have set up a connection.
More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Sup- ported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display.
#90=Control Relay Off? 1 ... 4 Enter the relay. Sensors (Octopus F100/200/400 only) If configured (contact your service personnel), sensors are able to recognize signals, call your phone, and display an appropriate mes- sage on the screen.
More functions/services Step by Step Paging persons If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket re- ceivers. Pocket receivers signal a call request to the person you want to page. This person can then answer the page at the nearest phone.
Join group? If an "X" appears between group/trunk number (such as 301) and 301 X Group name group name, the audible tone is active for this group or trunk. [1] ”Differing display view in a Octopus F900 environment” Page 92...
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If you have activated the audible tone for another group/ trunk or deactivated the audible tone for all groups/trunks you belong to, you will hear a special dial tone when you lift the handset. [1] ”Differing display view in a Octopus F900 environment” Page 92...
Using team functions Step by Step Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, con- tact your service personnel to find out if a pickup group has been configured.
Using team functions Step by Step Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift N Press the key shown.
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Using team functions Step by Step Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on. N Press the key shown.
$ Open the idle menu Page 14. Select and confirm the option shown. DISA intern? j Enter the (DISA) call number of the other Octopus F100/200/400/ 650. i or ( Confirm your entry. j Enter the (DISA) station number of your phone.
$ Open the idle menu Page 14. Select and confirm the option shown. DISA intern? j (DISA) station number of the Octopus F100/200/400/650. i or ( Confirm your entry. j Enter the (DISA) station number of your phone. i or ( Confirm your entry.
$ Open the idle menu Page 14. Select and confirm the option shown. DISA intern? j Enter the (DISA) call number of the other Octopus F100/200/400/ 650. i or ( Confirm your entry. j Enter the (DISA) station number of your phone.
Special functions in the LAN Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other Octopus F100/200/400/650 communications platforms Page 79. Saving, displaying, and deleting telephones for the ringing group N Press the key shown.
Page 14. Select and confirm the option shown. DISA intern? j Enter the (DISA) station number of the Octopus F100/200/400/650, where you wish to control the relay. i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to con- trol the relay.
Page 14. Select and confirm the option shown. DISA intern? j Enter the (DISA) station number of the Octopus F100/200/400/650 where you wish to control the door opener. i or ( Confirm your entry. j Enter the (DISA) station number of the phone you wish to use to con- trol the door opener.
Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has four contrast levels that you can set according to your light conditions.
Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your Octophon F620 for your environ- ment and according to your personal requirements. Adjusting the receiving volume during a call You are conducting a call. + or - Raise or lower the volume. Keep pressing the key until the desired vol- ume is set.
Individual phone configuration Step by Step Adjusting the speakerphone to the room acoustics "Quiet room", "Normal room" and "Noisy room". + or - Press one of the keys shown in idle mode Page 14. Select and confirm the option shown. Speakerphone mode? + or - To set the room type: Keep pressing these keys until the setting you want appears on the screen.
Testing the phone Step by Step Testing the phone Phone functions, testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode. N Press the key shown. Select and confirm the option shown. More features?f Select and confirm the option shown. *940=Phone test? If everything is functioning correctly: •...
Differing display view in a Octopus F900 environment Step by Step Differing display view in a Octopus F900 environment Depending on the system configuration, some functions may not al- ways be offered in the display as described in this document.
Fixing problems Step by Step Fixing problems Responding to error messages Invalid entry Possible cause: Station number is incorrect. Possible reaction: Enter correct station number. Possible cause: Not authorized Locked function selected. Possible reaction: Apply to service personnel for authorization for relevant function. Possible causes: Currently not possible Dialed a non-existent station number.
Fixing problems Step by Step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your tele- phone ( Page 57). If so, deactivate it. You cannot dial an external number: Check whether your telephone is locked.
Index Index Call forwarding ..........26 MSN in CO ........... 28 Call log ............16 Call request Numerics ............. 16 Call signal ............18 3-way navigator ..........12 Call volume ..........18, 89 Call waiting ............52 accepting ............ 44 allowing ............
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Internal directory ........... 88 ..........37 Display contrast IP telephony ..........88 ............. 82 Display view for IP-Netpackage Octopus F900 environment "follow me" call forwarding ......92 ......83 Distributing calls group call ..........80 ............ 82 Do not disturb hunt group ..........
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Index ..............62 for a telephone ..........60 Mailbox key ..........10, 11 PIN, saving ............62 Making external calls ........21 Product designation ........... 9 Making mobile calls .......... 67 Product variants ..........9 Making trunk calls ..........21 Program/Service menu ........
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Index Special dial tone ..........57 Speed-dialing ..............80 dialing ............40 Unanswered calls ..........16 saving station speed-dialing ......40 User support ............8 suffix-dialing ..........40 system ............40 Station number assigning Variable call forwarding ............. 42 ........26 correcting Volume ............
Overview of functions and codes (in alphabetical order) Overview of functions and codes (in alphabetical order) The following table lists all available functions, as shown on the display. If configured (contact your service per- sonnel), functions can be activated interactively (select and confirm) via the Program/Service menu (select and confirm or enter a code).
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Overview of functions and codes (in alphabetical order) Functions ... Interactively ... Via the Program/Service menu (=display) Page 17 Code Control Relay On Control Relay Off Data I/O Service Directory 1=internal 2=LDAP DISA DISA intern Discreet Call DND on DND off Door opener on Door opener off DTMF dialing...
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Overview of functions and codes (in alphabetical order) Functions ... Interactively ... Via the Program/Service menu (=display) Page 17 Code Keypad dialing Lock all phones Lock phone Unlock phone Change PIN Mute on Mute off Night answer on Night answer off Open door Override Page...
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Overview of functions and codes (in alphabetical order) Functions ... Interactively ... Via the Program/Service menu (=display) Page 17 Code Send message View sent message View messages Mailbox Show call charges (own phone) Silent monitor * 944 Speaker call Suppress call ID Restore caller ID Tel.
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Important telephone numbers For problems: For questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-T9000-U100-3-7619 SW version: 7.0 Status: 12/2009 Printed on environmentally compatible recycled paper.
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