Ricoh MP 2554 series User Manual page 230

10. Troubleshooting
When documents cannot be scanned properly
Message
"All the pages are detected
as blank. No file was
created."
"Check original's
orientation."
"Exceeded max. data
capacity."
"Check scanning resolution,
then press Start key again."
"Exceeded max. data
capacity."
"Check the scanning
resolution, then reset n
original(s)."
("n" in the message
represents a variable.)
"Exceeded max. data
capacity."
"Check the resolution and
the ratio and then press the
Start key again."
228
Cause
No PDF file was created
because all the pages of the
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
Originals may sometimes not
be scanned depending on a
combination of items such as
the specified scaling factor
and document size.
The scanned data exceeded
maximum data capacity.
The scanned original
exceeded maximum data
capacity.
The data being scanned is
too large for the scale ratio
specified in [Specify Size].
Solution
Check whether the original is set
upside down.
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
Change the orientation of the original,
and then scan the original again.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
Reduce the resolution or [Specify Size]
value, and then scan the original
again.