CHAPTER 5
TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website
(smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where).
Before you start
Before you troubleshoot your interactive whiteboard system or contact SMART Support or your
authorized SMART reseller (smarttech.com/where) for assistance, you need to do the following:
Locate your interactive whiteboard system's status lights
l
Locate your interactive whiteboard system's serial numbers
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Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
The SMART Board 480 and SMART Board M680V interactive whiteboard don't have status
l
lights. SMART Product Drivers must be installed to view the interactive whiteboard's status.
Your projector's Power
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bottom of the projector.
Locating serial numbers
The SMART Board 480 interactive whiteboard serial number is located on the lower-right edge of
your interactive whiteboard's frame. For more information, see the SMART Board 480 interactive
whiteboard user's guide (smarttech.com/kb/156693).
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smarttech.com/kb/170782
, Temperature
and Lamp
indicator lights are located on the