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Symptom
Incorrect display on the
viewfinder.
The actual recording time is
shorter than the estimated
time.
Cannot connect to wireless
LAN.
The View Remote screen turns
black.
The screen flickers.
The screen freezes.
Cannot perform remote
operation.
The clips cannot be uploaded
to the FTP server.
The wireless LAN is
disconnected.
The images and audio sound
during live streaming are
choppy.
The focus position cannot be
changed using the camera unit
during manual focus when
using a lens without a focus
ring.
38
Troubleshooting
Is [LCD/VF] B [VF SW] set to "Enable", and is the viewfinder in use
0
without being pulled out?
To use the viewfinder in this setting, pull out the viewfinder.
The recordable time may be shorter depending on the shooting
0
conditions or the subject.
Check the mode of connection and method of setting ([SSID] and
0
[Passphrase] in cases other than WPS).
Even if the Passphrase is wrong, "Completed the Setup Wizard.
0
Please Input the Passphrase into Your Device." may appear at the
browser setting depending on the type of encryption.
Adjust [Passphrase] again.
The network path is congested.
0
Wait a while before refreshing (reloading) the web browser.
Adjust the [Clip Server] settings.
0
The maximum size of the recorded clip is 64 GB.
0
If a file size limit is set in the FTP server settings, set the size limit to
more than 64 GB.
The wireless LAN may be disconnected depending on the
0
environment. Change the usage environment.
Connect via wired LAN.
0
Depending on the type of network adapter used and the connection,
0
streaming may not be possible with the encoding bit rate specified.
Please reduce the encoding bit rate.
Setting [Main Menu] B [Camera Function] B [Grip Zoom] to "Focus"
enables focusing using the zoom lever at the grip.
Action
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