SAGEMCOM D530 User Manual page 46

• Malfunctions not resulting from the Equipment or from software installed in user workstations for the
purpose of use of the equipment.
• Communication problems related to an unsuitable environment including
- Problems related to access and/or connection to the Internet such as interruptions by access
networks or malfunction of the line used by the subscriber or his correspondent
- Transmission faults (for example poor geographical coverage by radio and TV transmitters,
interference or poor line quality)
- Local network faults (wiring, servers, workstations) or the failure of the transmission network (such
as but not limited to interferences, fault or poor quality of the network)
- Modification of the parameters of the cellular or broadcast network carried out after the sale of the
Product
• Normal servicing (as defined in the user guide supplied with the equipment) as well as malfunctioning
due to servicing not being carried out. Servicing costs are in any event always borne by the customer.
Malfunctions resulting from the usage of products, consumables or accessories not compatible with the
equipment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guarantee period, the customer must ask the
Authorised Sagemcom Repair Centre for a cost estimation prior to work being carried out.
In such cases, the repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the customer and only for the United
Kingdom and Ireland.
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