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Using f11 recovery tools (select models only)
CAUTION:
Using
have created and any software that you have installed on the computer are permanently removed. The
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition: click Start, right-click Computer,
click Manage, and then click Disk Management.
NOTE:
programs using the Windows 7 operating system media and the Driver Recovery media.
3.
If the Recovery Image partition is listed, restart the computer, and then press
ESC key for Startup Menu" message is displayed at the bottom of the screen.
4.
Press
f11
5.
Follow the on-screen instructions.
Using Windows 7 operating system media
If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select
models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the
operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to
http://www.hp.com/support. For worldwide support, go to
wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the
Worldwide Telephone Numbers booklet included with the computer.
CAUTION:
Using a Windows 7 operating system DVD completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before
the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Install now.
7.
Follow the on-screen instructions.
f11
completely erases hard drive contents and reformats the hard drive. All files that you
If the Recovery Image partition is not listed, you must recover your operating system and
while the "Press <F11> for recovery" message is displayed on the screen.
esc
http://welcome.hp.com/country/us/en/
Performing a system recovery 135
f11
while the "Press the
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