HP OMEN 17–an100 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. OMEN 17-an100
  6. Maintenance and service manual

HP OMEN 17–an100 Maintenance And Service Manual

Laptop pc
Hide thumbs
Table of Contents

Advertisement

Quick Links

OMEN by HP 17 Laptop PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP OMEN 17–an100

Summary of Contents for HP OMEN 17–an100

  • Page 1 OMEN by HP 17 Laptop PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for authorized service provider parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Processor information IMPORTANT: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle.
  • Page 6 Processor information...
  • Page 7 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 8 viii Safety warning notice...

  • Page 9: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................5 Right side ................................5 Left side ................................. 7 Display ................................. 11 Keyboard area ..............................12 TouchPad ............................12 Lights ..............................13 Button ..............................14 Special keys ............................15 Action keys ............................
  • Page 10 Using HP PC Hardware Diagnostics UEFI ......................73 Starting HP PC Hardware Diagnostics UEFI ..................74 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........74 Downloading the latest HP PC Hardware Diagnostics UEFI version ......74 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) .....................
  • Page 11 Backing up information and creating recovery media ..................77 Using Windows tools ......................... 77 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..77 Restoring and recovery ............................78 Restoring, resetting, and refreshing using Windows tools .............. 78 Recovering using HP Recovery media ....................

  • Page 13: Product Description

    Product description Category Description Product Name OMEN by HP 17 Laptop PC (models 17–an100~17–an199 and 17t-an100) Processors Intel® Core i7-8750H (2.2 GHz, turbo up to 4.1 GHz), 2666 MHz/9 MB L3, Quad TDP 45 W cTDP 35 W Intel Core i5-8300HQ (2.3 GHz, turbo up to 4.0 GHz), 2666 MHz/8 MB L3, Quad TDP 45 W cTDP 35 W...
  • Page 14 HP Wide Vision HD: HD camera - indicator LED, USB 2.0, BSI sensor, f2.0, 88° WFOV – 720p by 30 frames per second HP Wide Vision IR camera - indicator LED and 2x IR LEDs, USB 2.0, FHD Hybrid BSI sensor, 88° WFOV ● –...
  • Page 15 Category Description External media HP Multi-Format Digital Media Card Reader cards Supports SD/SDHC/SDXC Push-Push insertion/removal Ports Hot Plug / Unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust panel resolution to fit embedded panel and external monitor connected) HDMI v2.0 supporting: up to 4096 ×...
  • Page 16 Category Description Memory module Optical drive Hard drive Solid state drive AC adapter Chapter 1 Product description...

  • Page 17: External Component Identification

    ● Blinking white: The hard drive or the solid-state drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information.
  • Page 18 Component Description ● Off: The battery is not charging. Power connector Connects an AC adapter. Chapter 2 External component identification...

  • Page 19: Left Side

    USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides high-speed data transfer, and even when the computer is off, charges products such as a cell phone, camera, activity tracker, or smartwatch.
  • Page 20 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 21 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 22 Component Description Hold the card label-side up, with connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated. To remove a card: Press in on the card, and then remove it from the ▲...

  • Page 23: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 24: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 25: Lights

    Lights Component Description Power light On: The computer is on. ● ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●...

  • Page 26: Button

    Button Component Description Speakers (2) Produce sound. Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the ●...

  • Page 27: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions.

  • Page 28: Action Keys

    Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key in combination with the key.

  • Page 29: Bottom

    Bottom Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Speakers (2) Produce sound.

  • Page 30: Labels

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component HP product name Model number Product ID Serial number Warranty period...
  • Page 31 Component Serial number Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Labels...

  • Page 32: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 33 Computer major components...
  • Page 34 Item Component Spare part number Display (spared at the component level; see Display assembly subcomponents on page Top cover with keyboard and TouchPad in Onyx Black, with Carbon Fiber pattern (full-size 4-coat paint island-style backlit with numeric keypad, white logo and RGB lighting) For products equipped with NVIDIA N17E (GTX 1070/GTX 1060) (without ODD) For use in the United States L14991-001...
  • Page 35 Item Component Spare part number For use in France L14992-051 For use in Italy L14992-061 For use in Spain L14992-071 For use in Portugal L14992-131 For use in Turkey L14992-141 For use in Greece L14992-151 For use in Latin America L14992-161 For use in Saudi Arabia L14992-171...
  • Page 36 Item Component Spare part number For use in Saudi Arabia L14993-171 For use in Hungary L14993-211 For use in Russia L14993-251 For use in Bulgaria L14993-261 For use in Romania L14993-271 For use in Thailand L14993-281 For use in Japan L14993-291 For use in Belgium L14993-A41...
  • Page 37 Item Component Spare part number For use in Belgium L14994-A41 For use in Korea L14994-AD1 For use Internationally L14994-B31 For use in Slovenia L14994-BA1 For use in Israel L14994-BB1 For use in Switzerland L14994-BG1 For use in Canada L14994-DB1 For use in Nordic Regions L14994-DH1 For use in Czech/Slovakia L14994-FL1...
  • Page 38 Item Component Spare part number (11) M.2 SATA solid state drive, PCIe NVMe TLC 256 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 847109-022 512 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 847110-019 128 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 912322-005 16 GB 2280 M2 PCIe 3x4SS NVMe 3D XP ML L09145-014...
  • Page 39 Item Component Spare part number Left trunk 931595-001 (22) Trunk metal brackets Not spared (23) Base enclosure For products equipped with optical drive 931556-001 For products not equipped with optical drive 931555-001 Computer major components...

  • Page 40: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel For products with HD camera 931558-001 For products with IR camera 931559-001 Display brackets Left bracket 931585-001 Right bracket 931586-001 Display cable For products with non-touch FHD 60 Hz screen and HD camera 931565-001 Chapter 3 Illustrated parts catalog...
  • Page 41 Item Component Spare part number For products with non-touch FHD 120 or 144 Hz screen and HD camera 931566-001 For products with non-touch FHD 60 Hz screen and IR camera 931567-001 For products with non-touch FHD 120 or 144 Hz screen and IR camera 931568-001 For products with non-touch UHD screen and HD camera 931569-001...

  • Page 42: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive 2 TB 5400 RPM SATA RAW HYBRID 7 mm 929167-850 2 TB 5400 RPM SATA RAW 7 mm 912487-850 1 TB 7200 RPM SATA RAW 9.5 mm 766644-001 Hard drive connector and cable Not spared Hard drive bracket 929561-001...
  • Page 43 Component Spare part number For use in North America 121565-023 For use in South Africa 187487-012 For use in Denmark 130627-014 For use in Europe 100614-016 For use in Italy 109197-012 For use in Israel 398062-011 For use in Switzerland 150304-015 For use in Australia 100661-021...

  • Page 44: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 45: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 46: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 47: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 48: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 49: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are two screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts.

  • Page 50: Battery

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information.
  • Page 51 Using a case utility tool, gently separate the bottom cover from the enclosure (1). Remove the bottom cover (2). Disconnect the battery (1). Remove the four Phillips screws (2) that secure the battery to the keyboard/top cover. Lift the battery out of the enclosure (3). To insert the battery, reverse the removal procedures.

  • Page 52: Hard Drive

    Hard drive Description Spare part number Hard drive 2 TB 5400 RPM SATA RAW HYBRID 7 mm 929167-850 ● ● 2 TB 5400 RPM SATA RAW 7 mm 912487-850 ● 1 TB 7200 RPM SATA RAW 9.5 mm 766644-001 Hard drive connector and cable 931564-001 Before removing the hard drive, follow these steps: Turn off the computer.
  • Page 53 Slide the hard drive toward the top of the computer (4), then remove it from the computer. If it is necessary to disassemble the hard drive, perform the following steps: Remove the hard drive cable connector (1) from the hard drive. Slide the two hard drive brackets (2) off the hard drive.
  • Page 54 Release the hard drive from the notch (3), and then slide the drive (4) forward to remove it from the computer. If it is necessary to disassemble the hard drive, perform the following steps: Remove the hard drive cable connector (1) from the hard drive. Slide the two hard drive brackets (2) off the hard drive.

  • Page 55: Memory Module

    Memory module Description Spare part number Memory 16 GB 2666 MHz 1.2 v DDR4 shared 937438-850 8 GB 2666 MHz 1.2 v DDR4 shared 937236-850 4 GB 2666 MHz 1.2 v DDR4 shared L10598-850 Before removing a memory module, follow these steps: Turn off the computer.

  • Page 56: Solid State Drive

    Solid state drive Description Spare part number M.2 SATA SSD, PCIe NVMe TLC 512 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 847110-004 ● ● 256 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 847109-002 ● 128 GB 2280 M2 3x4SS Value PA 912322-005 ●...

  • Page 57: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There may be as many as 85 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter.
  • Page 58 Using a case utility tool, gently separate the bottom cover from the enclosure (1). Remove the bottom cover (2). Reverse the removal procedures to install the base enclosure. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 59: Speakers

    Speakers NOTE: The speaker spare part kit includes the cable. Description Spare part number Speaker Kit (includes right and left speakers) 931598-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speakers, follow these steps: Shut down the computer.

  • Page 60: Optical Drive

    Optical drive Description Spare part number Optical drive DVD+/-RW Double-Layer SuperMulti 756564-038 ● Optical drive bracket (left side) 931583-001 Optical drive bracket (right side) 931584-001 Optical drive bezel 931557-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 61: Trunks

    Trunks Description Spare part number Left trunk 931595-001 Right trunk 931596-001 Before removing the trunks, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 62: Wlan Module

    WLAN module Description Spare part number WLAN assembly RT CARTIER ac 2 × 2 (for products with NVIDIA N17E (GTX 1070/GTX 1060) 924813-855 Intel Dual Band Wireless-AC 9560 802.11 ac 2 × 2 WiFi + Bluetooth 5 Combo Adapter (non vPRO) LT22634-005 Before removing the WLAN module, follow these steps: Turn off the computer.
  • Page 63 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are notched to prevent incorrect installation. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

  • Page 64: Usb Board

    USB board Description Spare part number USB board (for use in products equipped with N17E processors only (GTX 1070/1060) L14990-001 USB board (for use in products equipped with N17P processors only (GTX 1050Ti/1050) L14989-001 Before removing the USB board, follow these steps: Turn off the computer.

  • Page 65: Fans

    Fans NOTE: The left and right fans are spared separately. Description Spare part number Left fan (includes cable) 931576-001 Right fan (includes cable) 931577-001 Before removing the fans, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 66: Heat Sink

    Remove the fans (4). Reverse this procedure to install the fans. Heat sink NOTE: The heat sink spare parts kit includes replacement thermal material. Description Spare part number Heat sink (for use only on products equipped with NVIDIA N17E-G2) (GTX-1070) 931574-001 Heat sink (for use only on products equipped with NVIDIA N17E-G1) (GTX-1060) 931573-001...
  • Page 67 Base enclosure (see Base enclosure on page Battery (see Battery on page Speakers (see Speakers on page 47). Optical drive (see Optical drive on page Remove the fans (see Fans on page Remove the heat sink: Following the sequence stamped into the heat sink, loosen the eight Phillips screws (1) and then carefully lift the heat sink (2) to remove it from the system board.
  • Page 68 Reverse this procedure to install the heat sink. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 69: System Board

    System board Description Spare part number System board All system boards use the following part numbers: xxxxxx-001 Non-Windows operating systems xxxxxx-601 Windows 10 operating systems ● NVIDIA N17P-G2 (GeForce GTX 1070), 8GB i7-8750H L11136–xxx NVIDIA N17E-G1 (GeForce GTX 1060), 6 GB i7-8750H L11137-xxx ●...
  • Page 70 If they are not already disconnected, disconnect the following cables from the system board (note the routing location of the cables when removing them): NOTE: Use minimal force when lifting the locking bar up on a ZIF connector and disconnecting the cable.
  • Page 71 Lift the system board (3) at an angle, and then remove it (4). Reverse this procedure to install the system board. IMPORTANT: After system board replacement, be sure to complete post-installation tasks as required that may include: ● Verifying functionality of the computer ●...

  • Page 72: Power In Connector

    Power in connector Description Spare part number For use only on products with 135 or 150 W AC adapter and NV N17P (GTX 1050/GTX 1050Ti) processors 926204-002 For use only on products with 230 W adapter AC adapter GPU NV N17E (GTX1070/GTX1060) processors 926564-001 Before removing the power in connector, follow these steps: Turn off the computer.
  • Page 73 Lift the connector and bracket from the holder (2), and then remove the connector (3). Reverse this procedure to install the power in connector. Component replacement procedures...

  • Page 74: Touchpad Board

    TouchPad board Description Spare part number TouchPad board 929472-001 TouchPad click button board and cable 931594-001 Before removing the TouchPad board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 75 Remove the TouchPad board (5) from the computer. Reverse this procedure to install the TouchPad board. Component replacement procedures...

  • Page 76: Display Assembly

    Display assembly Description Spare part number Antenna, dual 931674-001 Back cover For use only on products equipped with HD camera (includes dual antenna) 931554-001 For use only on products equipped with IR camera (includes dual antenna 938011-001 Camera ● IR camera 919579-006 ●...
  • Page 77 Disconnect all external devices connected to the computer. Remove the following components: Base enclosure (see Base enclosure on page Battery (see Battery on page Speakers (see Speakers on page 47). Optical drive (see Optical drive on page Remove the fans (see Fans on page Remove the heatsink (see Heat sink on page...
  • Page 78 Disconnect the display panel cable from the computer (1), remove the four Phillips screws from the hinges (2). Open the display as wide as possible (3), and then remove the display (4). If it is necessary to replace the display bezel or any of the LED display assembly subcomponents: Disengage the bezel starting at the top (1), left and right sides (2), and bottom (3).
  • Page 79 If it is necessary to replace the raw display panel, remove the four Phillips screws (1) that secure the display panel to the display enclosure, and then lift the panel (2) to remove it. Remove the tape (1) covering the display panel connector, disconnect the connector (2) from the display panel, and then remove the panel (3).
  • Page 80 Disconnect the cable (2) and remove the camera module. If it is necessary to replace the WLAN antennas: Release the WLAN antenna cable from the routing path (1) of the display enclosure. Carefully peel back the metallic tape (2) to release the wireless antenna transceivers from the display enclosure.
  • Page 81 Remove the cable (2). IMPORTANT: Use care when handling and installing the new antennas. Accidental bending of the antenna elements will detune the antenna and degrade the computer’s performance. Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 82: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 83: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 84: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 85: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 86: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations: ● HP PC Hardware Diagnostics UEFI is not included in the preinstall image.

  • Page 87: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 88 Make your customization selections. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Chapter 8 Using HP PC Hardware Diagnostics...

  • Page 89: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To create HP Recovery media using the HP Cloud Recovery Download Tool: Go to http://www.hp.com/support.

  • Page 90: Restoring And Recovery

    HP Recovery media is used to recover the original operating system and software programs that were installed at the factory and, on select products, can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 91: 10 Specifications

    10 Specifications Computer specifications Metric U.S. Dimensions Width 423 mm 16.66 in Depth 304.0 mm 11.98 in Height (front to back) 33.0 mm 1.30 in Weight Non-touch 3.27 kg (depending on 7.21 lbs (depending on configuration) configuration) Input power Operating voltage and current 19.5 V dc @ 7.70 A –...

  • Page 92: 43.94 Cm (17.3 In) Display Specifications

    43.94 cm (17.3 in) display specifications Metric U.S. Dimensions Diagonal size 43.94 cm 17.3 in Thickness 4.2 mm 0.165 in Brightness 300 nits (cd/m Resolution ● Non-touch FHD 1920x1080 ● Non-touch UHD 3840x2160 Backlight WLED Surface treatment AntiGlare Companion standard ●...

  • Page 93: 11 Power Cord Set Requirements

    11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 94: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 95 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

  • Page 96: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 97: Index

    70 28, 64 spare part number 64 downloading an update 71 display hinges HP PC Hardware Diagnostics UEFI starting the Setup Utility 70 spare part number 29 downloading 74 updating 70 display panel starting 74...
  • Page 98 8, 9 Thunderbolt port with HP Sleep memory card reader;spare part and Charge 9 jacks numbers 26 USB Type-C with HP Sleep and audio-in (microphone) 8, 9 memory card, identifying 5, 8, 9 Charge 7 audio-out (headphone)/audio-in memory module power button board; spare part...
  • Page 99 2 slots USB SuperSpeed port, identifying 5 wireless 2 memory card reader 5, 8, 9 USB Type-C port with HP Sleep and product name 1 security cable 7, 8 Charge, identifying 7 product name and number, Solid state drive...

This manual is also suitable for:

Omen 17–an199Omen 17t–an100

Table of Contents