Page 1 ™ ™ Ultra Enterprise 3000 System Manual The Network Is the Computer ™ Sun Microsystems Computer Company 2550 Garcia Avenue Mountain View, CA 94043 USA 415 960-1300 fax 415 969-9131 Part No.: 802-6051-11 Revision A, November 1996...
Page 2 Etats-Unis et dans d’autres pays, et licenciée exclusivement par X/Open Company Ltd. Le logiciel détenu par des tiers, et qui comprend la technologie relative aux polices de caractères, est protégé par un copyright et licencié par des fournisseurs de Sun.
Page 3 Contents Part 1—Product Description 1. Product Overview ........1.1 Standard Features .
Page 4: Table Of Contents
5.2.4 Removing a Clock Board ..... . 5.2.5 Installing a Clock Board ..... . . Ultra Enterprise 3000 System Manual—November 1996...
Page 5 6. Power Supplies ........6.1 Safety Precautions .
Page 6 10.1 Safety Precautions ....... . 10-1 Ultra Enterprise 3000 System Manual—November 1996...
Page 7 10.2 Symbols ......... 10-2 10.3 System Precautions.
Page 8 D.2 I/O Boards........D-2 viii Ultra Enterprise 3000 System Manual—November 1996...
Page 9 D.3 CPU/Memory Boards ......D-3 D.4 Power Supplies and Fan Cooling ....D-3 D.5 Filler Panels .
Page 10 Index ......... . . Index-1 Ultra Enterprise 3000 System Manual—November 1996...
Page 11 Figures Figure 1-1 Ultra Enterprise 3000 System......Figure 1-2 Ultra Enterprise 3000 Components..... . .
Page 12 Peripheral Power Supply ....... Figure 6-3 Unlocking and Locking Quarter-turn Access Slots ..Ultra Enterprise 3000 System Manual—November 1996...
Page 13 Figure 6-4 Replacing the Peripheral Power Supply/AC Input ..Figure 6-5 PCM ..........Figure 6-6 Unlocking and Locking Quarter-turn Access Slots .
Page 14 Centerplane Guide Pins ....... . E-21 Figure G-1 CPU/Memory Board Connector Locations ....Ultra Enterprise 3000 System Manual—November 1996...
Page 15 Figure G-2 CPU/Memory Board Centerplane Connector Location ..Figure G-3 Centerplane Connector Detail ......Figure G-4 CPU Module 0 Connector (144 Pin) Location .
Page 16 Ultra Enterprise 3000 System Manual—November 1996...
Page 17 Tables Table 1-1 Internal Options for the Ultra Enterprise 3000 System ..Table 2-1 Safety Precautions ........
Page 18 Disk Drive ..........F-17 xviii Ultra Enterprise 3000 System Manual—November 1996...
Page 19 Table F-18 Fan Tray Assembly ........F-18 Table F-19 Auxiliary Fan Tray Assembly .
Page 20 Ultra Enterprise 3000 System Manual—November 1996...
Page 21: How This Book Is Organized
Preface The Sun™ Ultra™ Enterprise™ 3000 System Manual is for the qualified service-trained maintenance provider. How This Book Is Organized Information in this manual is organized in five parts: Part 1 - ”Product Description,” provides an overview of the system, safety precautions, and tools information.
Page 22: Typographic Conventions
AaBbCc123 Book titles, new words or Read Chapter 6 in the User’s Guide. terms, or words to be These are called class options. emphasized You must be root to do this. xxii Ultra Enterprise 3000 System Manual—November 1996...
Page 23: Related Documents
Bourne shell and Korn shell Bourne shell and Korn shell superuser Related Documents The following documents contain topics that relate to the information in the Ultra Enterprise 3000 System Manual. Application Title Part Number Installation Ultra Enterprise 3000 System Installation Guide...
Page 24: Sun Welcomes Your Comments
Ordering Sun Documents SunDocs is a distribution program for Sun Microsystems™ technical documentation. Easy, convenient ordering and quick delivery is available from SunExpress™. You can find a full listing of available documentation on the World Wide Web: http://www.sun.com/sunexpress/ Country Telephone...
Page 25 Notes, Cautions, and Warnings Warning – This equipment contains lethal voltage. Accidental contact with centerplane, card cage, and drive areas can result in serious injury or death. Caution – Improper handling by unqualified personnel can cause serious damage to this equipment. Unqualified personnel who tamper with this equipment may be held liable for any resultant damage to the equipment.
Page 26 Ultra Enterprise 3000 System Manual—November 1996...
Page 27: Safety Precautions And Tools Requirements
Part 1— Product Description Chapter 1, Product Overview page 1-1 Chapter 2, Safety Precautions and Tools Requirements page 2-1...
Page 29: Figure 1-1 Ultra Enterprise 3000 System
Product Overview 1.1 Standard Features The Ultra Enterprise 3000 system enclosure contains a 4-slot chassis and two built-in disk bays that hold up to 10 disk drives. Figure 1-1 Ultra Enterprise 3000 System...
Page 30: Figure 1-2 Ultra Enterprise 3000 Components
UltraSPARC™ module • Main memory • I/O board • Peripheral power supply w/AC power sequencer • SCSI receptacle for removable media, including CD-ROM drive • Disk Front Rear Figure 1-2 Ultra Enterprise 3000 Components Ultra Enterprise 3000 System Manual—November 1996...
Page 31: Internal Options
1.2 Internal Options Table 1-1 Internal Options for the Ultra Enterprise 3000 System Option Quantity Comments CPU/Memory 4 total per system Each slot can accept three types of boards: CPU/Memory boards, SBus I/O board, SBus I/O board, and Graphics I/O board.
Page 32 Ultra Enterprise 3000 System Manual—November 1996...
Page 33: Safety Precautions
Safety Precautions and Tools Requirements 2.1 Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: • Follow all cautions, warnings, and instructions marked on the equipment. • Never push objects of any kind through openings in the equipment as they may touch dangerous voltage points or short out components that could result in fire or electric shock.
Page 34: Symbols
Surfaces are hot and may cause personal injury if touched. A terminal to which alternating current or voltage may be applied. The principal and stand-by switches are in the ON position; the system is powered on. Ultra Enterprise 3000 System Manual—November 1996...
Page 35 The principal switch is in the OFF position. STAND-BY The system is in standby mode and the operating system is halted. The circuit breaker can be turned off. DIAGNOSTICS System is running. If system is rebooted, POST will display extended diagnostic messages.
Page 36: Tools Required
CPU/Memory boards, or other printed circuit boards. Use only properly grounded power outlets as described in Section 1.3, “Preparing the Electrical Circuits,” in the Ultra Enterprise 3000 System Installation Guide, part number 802-6050. Caution – DO NOT make mechanical or electrical modifications to the cabinet.
Page 37: Figure 3-4 Cpu/Memory Board
Part 2— System Components Chapter 3, CPU/Memory Board page 3-1 Chapter 4, I/O Boards and Components page 4-1 Chapter 5, Clock Board page 5-1 Chapter 6, Power Supplies page 6-1 Chapter 7, Internal SCSI and Storage Devices page 7-1...
Page 39: Handling Boards And Assemblies
CPU/Memory Boards and Components To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.” Handling Boards and Assemblies page 3-2 Safety Precautions page 2-1 Hot-Plug Feature page 3-3 CPU/Memory Boards page 3-4 UltraSPARC Modules page 3-10...
Page 40: Handling Boards And Assemblies
Do not hold the board only at the ends. • When removing the board from an antistatic bag, keep the board vertical until you lay it on the Sun ESD mat. • Do not place the board on a hard surface. Use a cushioned antistatic mat.
Page 41: Cpu/Memory Boards And Components
Springfingers Figure 3-1 Filler Panel 3.3 Hot-Plug Feature Enterprise 3000 systems have extensive error detection mechanisms, and an Automatic System Reconfiguration (ASR) feature that enables the system to be rebooted with failed components (such as CPUs, memory, or I/O) disabled. When an error is detected, the system can be reconfigured so that the board containing the failed components is placed in low power mode and is no longer accessible.
Page 42: Cpu/Memory Boards
Address Controller (AC), 8 bit-sliced Data Controllers (DCs), a Bootbus Controller (BC), on-board devices (including a Flash PROM, and SRAM), two CPU processor slots, and slots for two memory banks of 8 SIMMs each. Ultra Enterprise 3000 System Manual—November 1996...
Page 43: Figure 3-2 Cpu/Memory Board Simplified Block Diagram
Memory (16 x 72 bit SIMMs) Address UltraSPARC UltraSPARC module module Data Control RAS/CAS Address Data Bootbus Address Data controller controller controller Bootbus Control Address Data On-board devices Centerplane Connector Figure 3-2 CPU/Memory Board Simplified Block Diagram 3.4.1 Removing a Board Caution –...
Page 44: Figure 3-3 Unlocking And Locking Quarter-Turn Access Slots
Unlocking and Locking Quarter-Turn Access Slots 3. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles. See Figure 3-4 for positioning of the extraction levers. Ultra Enterprise 3000 System Manual—November 1996...
Page 45 Extraction lever in extract/insert position Figure 3-4 CPU/Memory Board 4. If a board is not immediately replaced, a filler panel must be installed in its place. See Section 3.2, “Filler Panels.” 3.4.1.2 Removing a Board from a Nonpowered-On System 1. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.
Page 46: Figure 3-5 Board Slot Locations
SCSI devices, this slot is usually reserved for the first I/O board. See Figure 3-5. Note – Board slot numbers are marked on the chassis. Board slot Clock board System rear view Figure 3-5 Board Slot Locations Ultra Enterprise 3000 System Manual—November 1996...
Page 47 3.4.2.2 Cooling and Power Issues There should be one power/cooling module (PCM) for every two boards to adhere to cooling and power requirements. The PCMs must be installed adjacent to populated board slots to ensure the fan in the PCM can cool the respective boards.
Page 48: Ultrasparc Modules
Do not handle the modules by touching the gold pins on the compression connectors. Natural oils on the hands cause these connectors to oxidize and corrode over a period of time, resulting in the need for module cleaning or replacement. 3-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 49: Figure 3-6 Ultrasparc Module Connector Detail
288 pin connector 144 pin connector Screws (3 places) Screws (2 places) Figure 3-6 UltraSPARC Module Connector Detail 3.4.4.1 Removing a Module Each module is locked to the main board with a single standoff and is connected to the main board by two connectors. The pins within the connectors are compressed to the corresponding board pin receptacles by a metal compression bar which, when secured with screws, compresses the module connector pins to the board receptacle pins.
Page 50: Figure 3-7 Ultrasparc Module Connector Detail
Two screws for the 144 pin connector, three screws for the 288 pin connector. See Figure 3-6. 3. Lift the module straight up off the board mating surface and the single standoff that locks the module to the board. See Figure 3-8. 3-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 51: Figure 3-8 Ultrasparc Module Removal And Replacement
Standoff 1 per module Figure 3-8 UltraSPARC Module Removal and Replacement 4. Place the module in an antistatic bag. 3.4.4.2 Installing a Module To maximize performance when installing UltraSPARC modules on a CPU/Memory board, use all CPU 0 connectors on the lowest numbered slot to the highest numbered slot.
Page 52 Tighten to 6 inch-pounds in the same tightening sequence. Caution – Do not over-torque or under-torque the screws. Excessive force can warp the connector. Insufficient force can cause an incomplete electrical connection. 3-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 53: Figure 3-9 Tightening Compression Bar Screws
Figure 3-9 Tightening Compression Bar Screws 7. Use the procedures in Section 3.4.2, “Installing a Board,” to replace the applicable CPU/Memory board. 3.4.5 Memory Modules (SIMMs) The CPU/Memory board has 16 SIMM sockets, which are divided into two banks of 8 SIMMs each, Bank 0 and Bank 1. Bank 0 and Bank 1 SIMMs occupy alternate slot locations;...
Page 54 SIMMs. Each type is listed in Table 3-1 together with the DRAMs used. Table 3-1 SIMM/DRAM SIMM DRAM 8 Mbyte 1 Mbyte x4 32 Mbyte 4 Mbyte x4 128 Mbyte 16 Mbyte x4 3-16 Ultra Enterprise 3000 System Manual—November 1996...
Page 55: Figure 3-10 Layout Of Cpu/Memory Board
Bank 1 Bank 0 B0-J3100 B1-J3101 B0-J3200 CPU1 B1-J3201 B0-J3300 B1-J3301 B0-J3400 144 connector B1-J3401 B0-J3500 B1-J3501 B0-J3600 B1-J3601 CPU0 B0-J3700 B1-J3701 B0-J3800 B1-J3801 144 connector SRAM SRAM 35W DC2DC 35W DC2DC 720 centerplane connector Figure 3-10 Layout of CPU/Memory Board CPU/Memory Boards and Components 3-17...
Page 56: Figure 3-11 Ejecting A Simm
4. Eject the faulty SIMM by pressing down on the ejection levers on both sides of the SIMM connector. See Figure 3-11. Figure 3-11 Ejecting a SIMM 5. Holding the SIMM by its edges, remove it from the slot and place it on an antistatic surface. 3-18 Ultra Enterprise 3000 System Manual—November 1996...
Page 57: Installing A Memory Module
3.4.5.2 Installing a Memory Module Requirements All banks must have the same size SIMMs. However, SIMMs from different manufactures are interchangeable in a single bank if the SIMMs all have the same capacity and speed. Sort the SIMMs into banks of eight using the same size SIMMs.
Page 58: Figure 3-12 Orienting And Installing A Simm
See Section 3.4.2, “Installing a Board.” 8. As you reboot the system, watch for the system banner to verify that the new memory is recognized by the system. Notch alignment Figure 3-12 Orienting and Installing a SIMM 3-20 Ultra Enterprise 3000 System Manual—November 1996...
Page 59: Up Your Equipment
I/O Boards and Components To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.” Handling Boards and Assemblies page 3-2 Safety Precautions page 2-1 Hot-Plug Feature page 3-4 I/O Boards page 3-4 SBus Cards page 3-15...
Page 60: Handling Boards And Assemblies
Do not hold the board only at the ends. • When removing the board from an antistatic bag, keep the board vertical until you lay it on the Sun ESD mat. • Do not place the board on a hard surface. Use a cushioned antistatic mat.
Page 61: Scsi Termination
Springfingers Figure 3-1 Filler Panel 3.3 SCSI Termination The I/O board in slot 1 controls the internal SCSI tray devices. Therefore, the external SCSI connector on the I/O board in slot 1 of a system must be terminated with a SCSI terminator. See Figure 3-2. Figure 3-2 SCSI Terminator I/O Boards and Components...
Page 62: Hot-Plug Feature
The Graphics I/O board includes one SYSIO ASIC that provides a single SBus for two plug-in SBus cards, two fiber interfaces, and the on-board devices (10/100Mbyte TPE and Single-ended Fast/Wide SCSI). See Figure 3-5 and Figure 3-6 for simplified block diagrams of each board. Ultra Enterprise 3000 System Manual—November 1996...
Page 63: Tpe-Link-Test? Variable
Ethernet port on each I/O board. The variable is also set for any SBus Ethernet cards in the system. If you have problems verifying connection between Sun equipment and your hub, verify that your hub also has the link test function enabled.
Page 64: Figure 4-3 Sbus I/O Board Components Locations
MII connector Single-ended SCSI connector Fiber 0 Fiber 1 RISC FEPS SBus connector 2 SBus connector 0 SBus connector 1 J2500 RISC SYSIO SYSIO 720 Centerplane connector Figure 3-3 SBus I/O Board Components Locations Ultra Enterprise 3000 System Manual—November 1996...
Page 65 MII connector Single-ended SCSI connector Fiber 0 Fiber 1 FEPS Graphics (UPA) connector SBus connector 2 SBus connector 0 J2500 RISC SYSIO 720 Centerplane connector Figure 3-4 Graphics I/O Board Components Locations I/O Boards and Components...
Page 66: Sbus Cards
13 (d) SBus SYSIO A SYSIO B RISC RISC Control Address Data Bootbus Address Data controller (8) controller controller Bootbus Control Address Data On-board devices Centerplane connector Figure 3-5 SBus I/O Board Simplified Block Diagram Ultra Enterprise 3000 System Manual—November 1996...
Page 67 Single-ended SCSI Conn 10/100MB Fast/Wide Fiber Fiber Ethernet SCSI interface interface SBus SBus connector card card FEPS slot 2 slot 0 slot 3 slot 13 (d) SBus SYSIO RISC Control Address Data Bootbus Address Data controller (8) controller controller Bootbus Control Address Data...
Page 68: Removing A Board
3. Mechanically release the board from the system cabinet by inserting a Phillips #1 screwdriver into each quarter-turn access slot and then turning to the unlocked position. See Figure 3-7. Locked Unlocked Figure 3-7 Unlocking and Locking Quarter-Turn Access Slots 3-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 69 4. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles. See Figure 3-8. Extraction lever in extract/insert position Figure 3-8 I/O Board (Graphics) 5. If a board is not immediately replaced, a filler panel must be installed in its place.
Page 70 4. If a board is not immediately replaced, a filler panel must be installed in its place. See Section 3.2, “Filler Panels.” Board slot Clock board System rear view Figure 3-9 Board Removal and Replacement 3-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 71: Installing A Board
3.5.3 Installing a Board 3.5.3.1 Board Slot Selection Logically there is no difference between the board slots, and each slot can accept any board type. However, since the lowest numbered board slot (slot 1) is the only slot connected to the onboard SCSI devices, this slot is usually reserved for the first I/O board.
Page 72 3. Again, note that the system will not use the new board until the system is rebooted. 8. Reboot the system now or schedule a later time to reboot when system disruption will be minimized. 3-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 73: Figure 4-10 I/O Board Sbus Card Locations
3.5.4 SBus Cards There are three SBus card locations on the SBus I/O board; the Graphics I/O board has two. SBus 1 SBus 2 SBus I/O board SBus 0 SBus 2 Graphics I/O board SBus 0 Figure 3-10 I/O Board SBus Card Locations I/O Boards and Components 3-15...
Page 74 3.5.4.2 Removing an SBus Card 1. Use the procedures in Section 3.5.2, “Removing a Board,” to remove the applicable I/O board. 2. Locate the card to be removed. See Figure 3-10 on page 3-15. 3-16 Ultra Enterprise 3000 System Manual—November 1996...
Page 75: Graphics (Upa) Cards
3. Remove the two screws that secure the SBus card to the I/O board front panel. Save the screws for installation of a replacement SBus card or a filler panel. 4. Unlock the SBus card by pulling up the tips of the two standoffs. See Figure 3-11 on page 3-16.
Page 76 2. Remove the adapter bracket from the SBus card rear panel. See Figure 3-13. Remove the two screws securing the adapter to the card rear panel (the adapter bracket and the screws are not needed for this installation). 3-18 Ultra Enterprise 3000 System Manual—November 1996...
Page 77 Remove adapter Remove screws Figure 3-13 SBus Card Rear Panel with Adapter 3. Remove the black plastic card retainer shipped with the card. See Figure 3-14. Spread the ends of the retainer apart to remove it from the card (the retainer is not needed for this installation). Card retainer Figure 3-14 Card Retainer Link Integrity Test...
Page 78 SBus card. In the event of “loss of carrier” or “not responding” problems, check the status of the link enable on both the SBus card and the hub. Jumper J0302 Springﬁnger Jackscrews Back panel Phillips screw Figure 3-15 DSBE/S SBus Card 3-20 Ultra Enterprise 3000 System Manual—November 1996...
Page 79 J0302 Figure 3-16 FSBE/S SBus Card Disabled Enabled Figure 3-17 Disabling and Enabling the Link Integrity Test Installing an SBus Card 1. Use the procedures in Section 3.5.2, “Removing a Board,” to remove the applicable SBus I/O or Graphics I/O board. 2.
Page 80: Graphics (Upa) Cards
12. Replace the I/O board using the procedures described in Section 3.5.3, “Installing a Board.” 3.5.5 Graphics (UPA) Cards The Graphics I/O board contains a single connector that accommodates graphics (UPA) cards. See Figure 3-18. 3-22 Ultra Enterprise 3000 System Manual—November 1996...
Page 81 UPA connector Figure 3-18 Graphics (UPA) Card Connector Location 3.5.5.1 Removing a Graphics (UPA) Card 1. Use the procedures in Section 3.5.2, “Removing a Board,” to remove the applicable Graphics I/O board. 2. Locate the card. See Figure 3-19. 3. Remove the two screws that secure the card to the I/O board front panel. Save the screws for installation of a replacement card or a filler panel.
Page 82 6. Lift the card from the socket at an angle while guiding the face plate out from the front panel opening. See Figure 3-19. Figure 3-19 Removing or Installing a Graphics (UPA Card) 7. Place the card in an antistatic bag. 3-24 Ultra Enterprise 3000 System Manual—November 1996...
Page 83 8. If the graphics (UPA) card is not immediately replaced, install a filler panel (part number 340-2305) on the Graphics I/O board front panel opening. To secure the filler panel, use the screws that were removed in Step 3. Caution – Be sure to install the filler panel right-side up. Installing it upside down creates a gap at the top edge of the card slot opening that can impair system cooling and FCC regulatory compliance.
Page 84: Fibre Cards
2. Locate the card to be removed. See Figure 3-20. You may have to remove the SBus cards over (or next to) this card in order to have enough room to hold onto the fibre card being removed. See Figure 3-21. 3-26 Ultra Enterprise 3000 System Manual—November 1996...
Page 85: Figure 4-20 I/O Board Fibre Card Connector Locations
Fiber 1 Fiber 0 Graphics I/O board Fiber 1 Fiber 0 SBus I/O board Figure 3-20 I/O Board Fibre Card Connector Locations I/O Boards and Components 3-27...
Page 86 These secure the card once they are inserted into corresponding openings on the I/O board. See detail in Figure 3-21. Standoff openings on I/O board (4 per fibre card) Card standoffs (4 per card) Figure 3-21 Removing or Installing A Fibre Card 3-28 Ultra Enterprise 3000 System Manual—November 1996...
Page 87 3. Unseat the card from the I/O board: a. Grasp the card underneath each corner on the end of the card that connects to the I/O board receptacle (opposite the I/O board front panel end), then firmly unseat the two standoffs and the card connector.
Page 88 On the end of the card near the I/O board front panel, grasp the card underneath each side and firmly seat the remaining two standoffs. 6. Use the procedures in Section 3.5.3, “Installing a Board,” to replace the I/O board. 3-30 Ultra Enterprise 3000 System Manual—November 1996...
Page 89: Clock Board
Clock Board To protect both yourself and the equipment, make sure you follow precautions in Chapter 2, “Safety Precautions and Tools Requirements.” Safety Precautions page 2-1 Clock Board page 5-2 Connectors page G-11 For your protection, also observe the following safety precautions when setting up your equipment: •...
Page 90: Handling Boards And Assemblies
Do not hold the board only at the ends. • When removing the board from an antistatic bag, keep the board vertical until you lay it on the Sun ESD mat. • Do not place the board on a hard surface. Use a cushioned antistatic mat.
Page 91: Figure 5-1 Clock Board
Captive screw (2) NVRAM Extraction lever (retract/insert position) Figure 5-1 Clock Board Figure 5-2 depicts a block diagram of the subsystems and centerplane connector. Clock Board...
Page 92: Figure 5-2 Clock Board Simplified Block Diagram
LEDs Console Serial ports ConsoleBus Keyboard/ mouse cb_sys_reset Clock_Frequency Centerplane connector ClockBus Clocks Reset ResetBus cb_man_reset button Reset Reset button (xir) JTAGBus JTAG +5VDC +3.3VDC Figure 5-2 Clock Board Simplified Block Diagram Ultra Enterprise 3000 System Manual—November 1996...
Page 93: Consolebus
5.2.1 ConsoleBus The ConsoleBus provides system boards access to global system control and status as well as to the keyboard, mouse, and serial ports. In addition, there is a NVRAM/TOD chip that maintains the date and time and 8 Kbytes of data when the power to the system is shut off.
Page 94: Removing A Clock Board
3. Loosen the two captive screws securing the board to the system card cage. 4. Pull the ends of both extraction levers outward simultaneously to unseat the board from the centerplane receptacles. See Figure 5-1 on page 5-3 to position of the extraction levers. Ultra Enterprise 3000 System Manual—November 1996...
Page 95: Figure 5-3 Clock Board Location
5.2.5 Installing a Clock Board The clock board slot is located in the system rear, to the right of the board slots. See Figure 5-3. Clock board Figure 5-3 Clock Board Location Note – If you are replacing the clock board, then the TOD NVRAM from the old board must be removed and placed on the new board.
Page 96 See Figure 5-1 on page 5-3. 5. Connect any applicable interface cables to the system board back panel. 6. Turn on system power. See Chapter 11, “Powering Off and On,” for this procedure. 7. Boot the system. Ultra Enterprise 3000 System Manual—November 1996...
Page 97: Figure 6-2 Peripheral Power Supply
Power Supplies Safety Precautions page 6-3 Distribution page 6-3 Peripheral Power Supply page 6-3 Troubleshooting a Peripheral Power Supply page 6-4 Replacing a Peripheral Power Supply page 6-5 Power/Cooling Module (PCM) page 6-8 Troubleshooting a PCM page 6-9 Replacing a PCM page 6-10 This chapter describes the power supplies and environmental sensing and reporting in Enterprise 3000 systems.
Page 98 CPU/Memory Board, I/O Board, Clock Board UltraSPARC Module (SRAMs, SDBs, CPU I/O) SBus Card, Clock Board UltraSPARC Module power (via DC/DC converter) PPS/AC, PPS Peripherals (CD drive, tape drive) PPS/AC, PPS Peripherals (CD drive, tape drive) Ultra Enterprise 3000 System Manual—November 1996...
Page 99: Table 6-2 Safety Precautions
6.1 Safety Precautions To protect both yourself and the equipment, any servicing of equipment should be performed by qualified personnel. Observe the precautions in Table 6-2. Table 6-2 Safety Precautions Item Problem Precaution Wrist or Wear a conductive wrist strap or foot strap when handling power supplies. foot strap ESD mat An approved ESD mat provides protection from static damage when used...
Page 100: Figure 6-1 Peripheral Power Supply/Ac Input
A green LED is lit on the power supply when it is operational. When a peripheral power supply fails, a yellow LED is lit on the power supply. See Chapter 9, “Flow Diagrams for Troubleshooting,” for more information. Ultra Enterprise 3000 System Manual—November 1996...
Page 101: Figure 6-3 Unlocking And Locking Quarter-Turn Access Slots
6.3.2 Replacing a Peripheral Power Supply Caution – Remove and replace the peripheral power supply (PPS 1) in a running system (and not in the low power mode). In low power mode, the front panel and board LEDs are all off, while the yellow LEDs are lit on the power supplies.
Page 102: Figure 6-4 Replacing The Peripheral Power Supply/Ac Input
If you are replacing the PPS (PPS 1), you will see a message similar to the following example on your system console: NOTICE: Peripheral Power Supply 1 Removed See Figure 6-4. Figure 6-4 Replacing the Peripheral Power Supply/AC Input Ultra Enterprise 3000 System Manual—November 1996...
Page 103 6. Carefully insert the replacement power supply in the proper slot using the guide slots. Ensure that both extraction levers are in the outward position. The power supply will not seat fully unless the levers are in this starting position. 7.
Page 104: Power/Cooling Module (Pcm)
(an additional power supply) is present. For example, if an Enterprise 3000 system needs a minimum of two PCMs and three are present, then the system has redundancy. See Table 6-3. Ultra Enterprise 3000 System Manual—November 1996...
Page 105: Table 6-3 Minimum And Redundant Power Supply Requirements
Note – The presence of an additional (extra) PCM in the system provides redundancy and allows hot plug-in of PCMs. Table 6-3 Minimum and Redundant Power Supply Requirements Enterprise 3000 System Number of Minimum Number of Redundant Working Boards Working PCMs PCMs (Hot-pluggable) Failed power supplies must be replaced as soon as practical.
Page 106: Pcm
PCM: • The peripheral power supply/AC input (PPS 0) is providing precharge. • There is (power) redundancy in the system. Use the command to determine if precharge current is printdiag (1M) present. 6-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 107: Figure 6-6 Unlocking And Locking Quarter-Turn Access Slots
1. Mechanically release the power supply from the system chassis by inserting a Phillips #1 screwdriver into each quarter-turn access slot and then turning to the unlocked position. See Figure 6-6. Figure 6-6 Unlocking and Locking Quarter-turn Access Slots 2. Pull the end of the extraction lever outward to release the power supply from the centerplane.
Page 108: Figure 6-7 Replacing A Pcm In The Enterprise 3000 System
The power supply will not seat fully unless the lever is in this starting position. 5. Slide the power supply toward the centerplane. Ensure that the arrows in the quarter-turn access slots point to the unlocked position. See Figure 6-6. 6-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 109 Caution – DO NOT FORCE the power supply into a slot; this can cause damage to the power supply and system. The power supply should insert and seat smoothly. If it binds, remove it, and inspect the slot for any obvious obstructions. Do not damage the springfingers at the bottom of the power supply.
Page 110 6-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 111: Internal Scsi And Storage Devices
Internal SCSI and Storage Devices Tape and CD-ROM Drives page 7-2 Disk Drives page 7-5 The following SCSI and storage devices are supported in an Enterprise 3000 system: • CD-ROM Drive • Tape Drive • Internal SCSI Disks Figure 7-1 shows the location of the system internal SCSI and storage devices.
Page 112: Figure 7-1 Internal Scsi And Storage Device Locations
Front view Figure 7-1 Internal SCSI and Storage Device Locations 7.1 Tape and CD-ROM Drives 7.1.1 Use and Maintenance Refer to the documentation that came with your device for information on use and maintenance. Ultra Enterprise 3000 System Manual—November 1996...
Page 113: Removing/Replacing A Tape Or Cd-Rom Drive
7.1.2 Removing/Replacing a Tape or CD-ROM Drive 1. Remove the front bezel. a. Grasp the front bezel on both sides near the center. Place your thumbs on top of the front bezel and place your other fingers at the slight indentations under the front bezel for leverage. b.
Page 114: Figure 7-3 Scsi Tray Removal And Replacement
4. To access the devices in the SCSI tray, remove the seven screws on top of the tray and remove the top panel. To remove and replace an existing device, perform Step 5. To install a tape drive for the first time, proceed to Step 6. Ultra Enterprise 3000 System Manual—November 1996...
Page 115: Disk Drives
5. To replace a CD-ROM or a tape drive: a. Loosen the three captive screws securing the device to the tray. b. Remove the mounting plate of the device being replaced and attach it to the replacement device using the same screws. c.
Page 116: Removing A Disk Drive
Note – Disk drives used in Enterprise 3000 systems have a retainer mechanism that doubles as an extraction handle. 1. To access the disk drives, open the system front door. See Figure 7-4. Front bezel Disk drive access door Figure 7-4 Disk Drive Access Ultra Enterprise 3000 System Manual—November 1996...
Page 117: Figure 7-5 Disk Drive Slot Locations
2. Locate the drive to be replaced. See Figure 7-5. Caution – You must wear a wrist strap when handling disk drives to prevent harmful electrical discharge that can damage the system components. Drive slot numbers: Figure 7-5 Disk Drive Slot Locations Note –...
Page 118: Figure 7-6 Disk Drive With Retainer Unlatched And Extended
Once the drive is partially removed from the mounting rails, grasp the bottom of the drive to aid in removal. 6. If the drive is to be replaced, proceed to the next section. Ultra Enterprise 3000 System Manual—November 1996...
Page 119: Installing A Disk Drive
7.2.3 Installing a Disk Drive 1. Attach a grounding wrist strap. Refer to the documentation that came with your ESD kit. Caution – You must wear a wrist strap when handling disk drives to prevent harmful electrical discharge that can damage the system components. 2.
Page 120 Check that the connectors are not broken and that nothing blocks the joining of the two connectors. Put the disk drive back into its protective packaging and contact your service representative if there is still a problem. 7-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 121 Part 3— Troubleshooting Chapter 8, Troubleshooting Overview page 8-1 Chapter 9, Flow Diagrams for Troubleshooting page 9-1...
Page 123: Troubleshooting Overview
Troubleshooting Overview 8.1 Using a Terminal If your system does not normally have a terminal, you may find it useful to attach a console terminal directly to the system for troubleshooting. Note – Alternatively, you can log in remotely through a network. You can also control the system remotely through a modem and a system serial port.
Page 124: Figure 8-1 Details Of The Clock Board
In the event that the system hangs, reset the system by pressing the system reset switch (marked ) on the clock board. See Figure 8-1. A second button, the CPU reset switch (marked ), is useful during (CPU) software debugging. Ultra Enterprise 3000 System Manual—November 1996...
Page 125: Hardware Indicators
8.3 Hardware Indicators Many LEDs are used to indicate the status of the system. Figure 8-2 shows the location of the front panel LEDs. In normal operation, two green LEDs are lit. The left green LED, marked with a short vertical bar ( ), represents system power.
Page 126: Clock Board Leds
CPU/Memory and I/O board LEDs are similar to codes for the system and clock board LEDs. The major exception is the second code (Off-On-Off). For hot-pluggable boards, this code indicates that the board is in low power mode and is ready to remove. Ultra Enterprise 3000 System Manual—November 1996...
Page 127 Caution – If the Running LED is lit or flashing, do not remove the board. Electrical shorting will result, damaging the board and the system. To summarize for the CPU/Memory and I/O boards: • If no LEDs are lit, there is no electrical power to the board. •...
Page 128: Table 8-3 Pcm Led Codes
Service LED. Table 8-3 summarizes the LED codes for the PCM. Table 8-3 PCM LED Codes Component Service Power ( Condition No AC input Normal operation A fan has failed One or more DC outputs have failed or the voltages are out of specification Ultra Enterprise 3000 System Manual—November 1996...
Page 129: Figure 8-3 Slot Numbers For The Card Cage
8.3.4 Disk Tray Indicators The availability and type of status information varies with the disk tray type used in a system. Refer to the disk tray user manual for specific status information. 8.4 Card Cage Slot Information When installing a board, remember: Slot numbers Board slots are located to the left of the clock board.
Page 130: Diagnosing Problems And Taking Action
When board LED codes do not specify the failing hardware, several types of software programs are available to supply information about the problem. This software includes the SunVTS™ program, the prtdiag command, the prtenv command, POST and OpenBoot PROM commands, and the SyMON™ program. Ultra Enterprise 3000 System Manual—November 1996...
Page 131: Prtdiag Command
8.5.2.1 SunVTS Run SunVTS under the Solaris operating environment, or equivalent. The SunVTS on-line validation test suite is designed to stress test Sun hardware. By running multiple and multithreaded diagnostic hardware tests, the SunVTS software verifies the system configuration and functionality of most hardware controllers and devices.
Page 132: Post And Openboot
OpenBoot also provides a set of commands and diagnostics at the ok prompt. For example, you can use OpenBoot to set NVRAM variables that reserve a board or a set of SIMMs for hot-sparing. The following OpenBoot commands may be useful for diagnosing problems: 8-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 133: Solstice Symon
8.5.3.1 show-devs Command Use the show-devs command to list the devices that are included in the system configuration. 8.5.3.2 printenv Command Use the printenv command to display the system configuration variables stored in the system NVRAM. The display includes the current values for these variables, as well as the default values.
Page 134: Failure Of Network Communications
I/O board. To list the device names: 1. Shut down the system and take the system into OpenBoot. 2. Determine the device names of the I/O boards: 8-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 135: Using A Remote Console
a. Type: ok show-devs b. In the show-devs listing, find the node names. Node names take the general form /sbus@3,0/SUNW,hme@3,8c00000. Solution 1— while the operating system is running: 1. Become superuser. 2. Type: # eeprom nvramrc=”probe-all install-console banner apply disable-link-pulse device-name “ (Repeat for any additional device names.) # eeprom “use-nvramrc?”=true 3.
Page 136 Note – The remote console logic circuit continues to receive power, even if you have commanded system power off. The remote system reset command is useful for resetting the system under general conditions. The remote XIR reset command is used for software development and debugging. 8-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 137: Flow Diagrams For Troubleshooting
Flow Diagrams for Troubleshooting This chapter discusses solutions for these subjects: No AC/DC Power page 9-2 System Cannot Boot page 9-3 Defective CPU/Memory Board page 9-4 Defective I/O Interface Board page 9-5 Defective Disk Drive page 9-6 Defective Power Supplies page 9-7 Defective Clock Board page 9-8...
Page 138: Figure 9-1 Diagnosing Ac/Dc Power Problems
If clock board is faulty, system operation/diagnostics may be erratic. System error messages Check LEDs on: See Chapter 8. Front panel Clock board Peripheral power supply PCMs CPU/Memory boards I/O boards Figure 9-1 Diagnosing AC/DC Power Problems Ultra Enterprise 3000 System Manual—November 1996...
Page 139: Figure 9-2 Diagnosing Operating System Problems
9.2 System Cannot Boot Begin INDICATION TEST/PROCEDURE REFERENCE System cannot boot or cannot load UNIX Check LEDs on front panel See Table 8-1. or clock board. Are CPU/Memory board LEDs See Table 8-2. cycling? Is boot disk running? Is OpenBoot set to boot automatically? In OpenBoot, examine system status:...
Page 140: Figure 9-3 Replacing I/O Interface
See Section 8.5.2.2, “prtdiag record error messages. Command.” Run SunVTS to test suspected Refer to SunVTS User’s Guide. boards, CPUs, SIMMs, power supplies, other devices. Check related PCM. See Figure 9-6. Figure 9-3 Replacing I/O Interface Ultra Enterprise 3000 System Manual—November 1996...
Page 141: Figure 9-4 Replacing I/O Interface
9.4 Defective I/O Interface Board Interface boards are hot-pluggable in many instances. Begin INDICATION TEST/PROCEDURE REFERENCE System error message or LED code identifies a specific board or I/O problem Locate indicated board. Check LEDs on board to verify ASR LED code must be Off-On-Off. See has deactivated the board.
Page 142: Figure 9-5 Diagnosing Disk Drive Problems
Run SunVTS. For SCSI device, use OpenBoot probe-scsi-all. Check cable connection. If replaced unit is SPARCstorage Array disk tray or the tray controller board, reset world-wide name (WWN). Figure 9-5 Diagnosing Disk Drive Problems Ultra Enterprise 3000 System Manual—November 1996...
Page 143: Defective Power Supplies
9.6 Defective Power Supplies The power/cooling modules (PCMs) are hot-pluggable. Caution – Boards in slots adjacent to a PCM may overheat if the supply is removed and not replaced. The PCM provides cooling air to two board slots. Caution – Do not hot-plug boards or modules if the AC/peripheral power supply is defective.
Page 144: Figure 9-7 Diagnosing A Defective Clock Board
Check clock board and power See Figure 9-6. supplies. TTY port A does not respond Check settings for the port. Section 8.1, “Using a Terminal.” Replace peripheral power supply. Figure 9-7 Diagnosing a Defective Clock Board Ultra Enterprise 3000 System Manual—November 1996...
Page 145 Part 4— Service Information Chapter 10, Safety and Tools page 10-1 Chapter 11, Powering Off and On page 11-1 Chapter 12, Preparing for Service page 12-1...
Page 147: Table 10-1 Safety Precautions
Safety and Tools 10.1 Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: • Follow all cautions, warnings, and instructions marked on the equipment. • Ensure that the voltage and frequency rating of the power outlet you use matches the electrical rating label on the equipment and video monitor.
Page 148: Symbols
Risk of personal injury. To reduce the risk, follow the instructions. CAUTION Risk of equipment damage. To reduce the risk, follow the instructions. SURFACE CAUTION: Hot surfaces. Avoid contact. Surfaces are hot and may cause personal injury if touched. 10-2 Ultra Enterprise 3000 System Manual—November 1996...
Page 149 A terminal to which alternating current or voltage may be applied. The principal and stand-by switches are in the ON position; the system is powered on. The principal switch is in the OFF position. STAND-BY The system is in standby mode and the operating system is halted.
Page 150: System Precautions
Only use properly grounded power outlets. Caution – DO NOT make mechanical or electrical modifications to the cabinet. Sun Microsystems is not responsible for regulatory compliance of modified cabinets. Caution – The system AC power cord must remain plugged in to ensure a proper ground.
Page 151: Tools Required
Caution – Improper handling by unqualified personnel can cause serious damage to this equipment. Unqualified personnel who tamper with this equipment may be held liable for any resulting damage to the equipment. Persons who remove any of the outer panels to access this equipment must observe all safety precautions and ensure compliance with skill level requirements, certification, and all applicable local and national laws.
Page 152 10-6 Ultra Enterprise 3000 System Manual—November 1996...
Page 153 Powering Off and On This chapter contains information necessary to prepare the system for servicing. Included are system power off and on, and external cable removal procedures. Powering Off the System page 11-1 Removing the External Cables page 11-3 Restarting the System page 11-4 Reading Boot Messages page 11-6...
Page 154: Figure 11-1 Keyswitch Standby Position
7. Turn the AC power switch on the system rear off. This switch is on the peripheral power supply/AC that is installed in the far left corner. See Figure 11-2. Standby Figure 11-1 Keyswitch Standby Position 11-2 Ultra Enterprise 3000 System Manual—November 1996...
Page 155: Figure 11-2 Ac Power Switch And Power Receptacle
AC power switch AC connector Figure 11-2 AC Power Switch and Power Receptacle 11.2 Removing the External Cables 1. Position the server for easy access to the rear. 2. Disconnect each cable from the I/O boards carefully. Squeeze the locking tabs on the sides of the connector body, or loosen any retaining screws (if provided), and pull the connectors out.
Page 156: Restarting The System
TTY terminal before continuing the start up. See the Ultra Enterprise 3000 System Installation Guide. 1. Use the handle on the front of the Ultra Enterprise 3000 system and pull the front door open. 2. Locate the system keyswitch in the upper right corner, and turn the key switch to the standby position ( See Figure 11-1.
Page 157 Warning – Never move the server or the expansion cabinets when system power is on. Excessive movement can cause catastrophic disk drive failure. Always power the system OFF before moving cabinets. 6. Watch the terminal screen for any POST error messages. At the conclusion of testing, POST automatically configures the system, omitting any devices that have failed diagnostics.
Page 158: Figure 11-3 System Reset Switch On Clock Board
Use the boot software messages to verify the presence of options in the system. After POST completes the system self-test, a message similar to the following will appear on your screen. The message lists hardware detected in the system. 11-6 Ultra Enterprise 3000 System Manual—November 1996...
Page 159: Figure 11-4 Front Panel Status Leds
Note – The following screen display is only an example. The actual message displayed on the screen will vary with the software running on the system. 4-slot Ultra Enterprise 3000, Keyboard Present OpenBoot -.- FCS, --- MB memory installed, Serial #---.
Page 160: Table 11-1 Led Status Indicators
Right LED Off — (first 60 seconds) Self tests are running. (green) On flashing— (after self tests end) System is running. Off — (after self tests end) System cannot run; repair is needed. 11-8 Ultra Enterprise 3000 System Manual—November 1996...
Page 161: Powering Off The System
Preparing for Service This chapter contains information about preparing the system for service after the system has been powered off. Servicing Hot-Pluggable Components page 11-1 Powering Off the System page 11-1 Internal Access page 11-2 Restarting the System page 11-4 11.1 Servicing Hot-Pluggable Components Hot-pluggable components can be removed and replaced without powering off the system.
Page 162: Figure
2. Pull the front bezel straight out toward you and set it aside. Press down on the top of the bezel as you pull it toward you. See Figure 11-1. Figure 11-1 Removing the Front Bezel 11-2 Ultra Enterprise 3000 System Manual—November 1996...
Page 163: Scsi Tray
To replace the front bezel, reverse these instructions. 11.3.2 SCSI Tray To remove the SCSI tray: 1. Remove the front bezel. 2. Loosen the two captive screws securing the SCSI tray in the chassis. 3. Insert a screwdriver or similar instrument in the notch at the bottom center of the tray.
Page 164: Powering On The System
To replace the SCSI tray, reverse these procedures. 11.4 Powering On the System See Section 11.3, “Restarting the System,” to power on after all panels have been replaced. 11-4 Ultra Enterprise 3000 System Manual—November 1996...
Page 165 Part 5— Appendixes Appendix A, Specifications page A-1 Appendix B, Functional Description page B-1 Appendix C, SCSI Devices page C-1 Appendix D, Rules for System Configuration page D-1 Appendix E, Chassis Field Replaceable Units (FRUs) page E-1 Appendix F, Illustrated Parts Breakdown (IPB) page F-1 Appendix G, Connectors page G-1...
Page 167: Table A-1 System Physical Specifications
Speciﬁcations A.1 Physical Speciﬁcations Table A-1 System Physical Specifications U.S. Metric Height 25.5 in 64.5 cm Width 43.2 cm Depth 23.5 in 59.7 cm Weight 160 lb, approx 72.7 kg, approx Power cord 6 ft 1.8 m Table A-2 Clearance and Service Access U.S.
Page 168: Table A-3 Shipping Specifications
47-63 Hz Input power rating Total continuous power 750W Volt-Ampere rating 825 VA BTU rating 2600 BTU Power factor 0.92 - 0.96 Plug type U.S. NEMA 5-15P International 10A, single phase IEC 320, C14 Ultra Enterprise 3000 System Manual—November 1996...
Page 169: Table A-5 Temperature, Humidity, And Altitude Limits
A.3 Environmental Requirements Table A-5 Temperature, Humidity, and Altitude Limits Operating Nonoperating ° ° ° ° ° ° ° ° Temperature F to 104 F (5 C to 40 F to 140 F (-20 C to 60 Humidity 20% to 80% RH noncondensing, 93% RH 27C max wb Altitude...
Page 170 Ultra Enterprise 3000 System Manual—November 1996...
Page 171: B. Functional Description
Functional Description The 4-slot Enterprise 3000 server is part of the Ultra Enterprise X000 server family, which includes the 16-slot and 8-slot cabinet servers and an 8-slot standalone server. All systems feature shared-memory multiprocessors and use the same boards, power/cooling modules (PCMs), and operating software. B.1 System Packaging This section describes the standalone enclosure.
Page 172: Figure B-1 4-Slot Enterprise 3000 Cabinet
2. The SBus I/O board includes two separate SBuses, each controlled by a separate SYSIO ASIC. The board provides a total of three SBus slots for plug-in cards, and two slots for fiber interface modules. The remaining slots are used for onboard devices. Ultra Enterprise 3000 System Manual—November 1996...
Page 173: Figure B-3 Cpu/Memory Board
3. The Graphics I/O board provides an SBus with two SBus slots and several onboard devices. This board also has a specialized slot for devices such as the graphics (UPA) card, a high performance frame buffer. The Enterprise X000 servers feature a high-speed (2.6 Gbyte per second) centerplane bus, which includes separate address and data buses.
Page 174: B.3 Cpu/Memory Board
B.3.1 CPU Modules Each CPU/Memory board has two sets of CPU connectors, marked PROC 0 and PROC 1. The order you fill CPU slots is not critical. However, to optimize heat dissipation in the system: Ultra Enterprise 3000 System Manual—November 1996...
Page 175: Table B-1 Locations For Five Cpus On Three Boards
• Fill all PROC 0 locations on all CPU/Memory boards before filling any PROC 1 locations. To receive the maximum quantity of diagnostic information, fill PROC 0 on board 0. • After all PROC 0 locations are filled, you may begin filling the PROC 1 locations, again starting from the lowest slot number to the highest.
Page 176: Figure B-4 Simm Slot Locations
The SBus I/O board has three SBus connectors. A dual-wide SBus card can be mounted using two of the connectors. • The Graphics I/O board has two SBus slots and one universal peripheral adapter (UPA) connector. This board does not accept a dual-wide SBus card. Ultra Enterprise 3000 System Manual—November 1996...
Page 177: Sbus I/O Board
An I/O board should be present in slot 1. This is the only slot that allows access to internal SCSI devices. B.4.1 SBus I/O Board The SBus version of the I/O board includes two SYSIO ASICs. Each ASIC provides two SBuses. Three SBus slots are available on this board for plug-in boards.
Page 178: Figure B-6 Graphics I/O Board
The system has a maximum capacity of three power/cooling modules (PCMs). The PCM slots are not numbered. The PCMs also provide cooling air for the boards. The slot above any board must have a PCM to provide cooling air. Ultra Enterprise 3000 System Manual—November 1996...
Page 179: Figure B-7 Peripheral Power Supply/Ac
The slot above the peripheral power supply may have either a PCM or a fan tray. These PCMs are all of the same type, and current from an individual PCM is available to the entire centerplane. There must be at least one PCM for every two boards. With automatic system reconfiguration (ASR), you can hot-plug a PCM if there is a spare PCM (the remaining PCMs must be able to provide sufficient airflow and electrical power while a PCM is out of the system).
Page 180: Figure B-8 Locations Of The Pps/Ac, Pps, And Clock Board
All processors run at the same clock speed. The system clock and the processor clocks are derived from a single clock source. The frequency of the clock source as well as the processor and system clocks are programmable and set by firmware. B-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 181: B.8 Network Interfaces
The clock board also includes central devices including serial ports, keyboard and mouse, and a time of day (TOD) chip. Figure B-9 Clock Board B.8 Network Interfaces Each I/O board has an onboard Ethernet circuit, connected to an RJ-45 twisted- pair connector and a 40-pin media independent interface (MII) connector.
Page 182: B.10 Cd-Rom/Tape Drive
The SCSI tray at the front of the system accepts two optional SCSI drives, such as CD-ROM and tape drives. See Appendix C for SCSI ID addressing. B.11 Expansion Cabinets The Enterprise 3000 system supports Fibre Channel and differential SCSI interface disk storage options. B-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 183: Scsi Devices
SCSI Devices B.1 SCSI Target ID Number Addressing B.1.1 SCSI Drive Tray The default SCSI ID numbers for devices in the SCSI tray are: Table B-1 SCSI Tray Default SCSI ID Numbers Device CD-ROM drive Tape drive B.1.2 Internal Disk Drives The default SCSI ID numbers for internal disk drives are: Table B-2 Internal Disk Drive Default SCSI ID Numbers Drive Slot...
Page 184 An alias is another form of short name. Some common aliases are: Table B-3 Examples of Alias Names Alias Full Path Name /sbus@3,0/SUNW,hme@3,8c00000 cdrom /sbus@3,0/SUNW,fas@3,8800000/sd@6,0:f ttya /central/fhc/zs@0,902000:a ttyb /central/fhc/zs@0,902000:b screen /SUNW,ffb@2,0 Use the OpenBoot devalias command to list current aliases. Ultra Enterprise 3000 System Manual—November 1996...
Page 185 B.3 SCSI Cable Length Do not attach any external SCSI devices to the onboard SCSI connector of the I/O board in card cage slot 1. To add external SCSI devices, use the SBus slots on the I/O board, or add a second I/O board. The maximum combined length for a string of SCSI cables is six meters for non-differential cables.
Page 186 Ultra Enterprise 3000 System Manual—November 1996...
Page 187: Figure
Rules for System Conﬁguration Some of the following rules are suggestions for optimizing your system. Other rules are strictly required and are marked with the notation: (Requirement) or (Maximum). C.1 Card Cage In the card cage, board slots are numbered from right to left: 1, 3, 5, and 7. Figure C-1.
Page 188 SCSI bus on that board. PCM or auxiliary fan tray Peripheral power supply/ AC input (Optional) auxiliary peripheral power supply Board slots: Clock board System rear view Figure C-1 Board Slots and Power Supply Locations Ultra Enterprise 3000 System Manual—November 1996...
Page 189 C.3 CPU/Memory Boards 1. When configured at the factory, a CPU/Memory board is installed in the second slot (slot 3) of the four board slots. See Figure C-1. As noted earlier, slot 1 is reserved for an I/O board. 2. The Enterprise 3000 server supports up to three CPU/Memory boards. (Maximum) C.4 Power Supplies and Fan Cooling 1.
Page 190 1. The SIMMs are 168-pin, JEDEC-standard devices. Do not use other types of memory modules. 2. Do not mix 8, 32, or 128 Mbyte SIMMs in the same bank. (Requirement.) All SIMMs in a bank (eight SIMMs) must have the same capacity. Ultra Enterprise 3000 System Manual—November 1996...
Page 191 C.9.3 Video Interface 1. A system that is operated with a monitor can use a graphics adapter mounted on either a Graphics I/O board or an SBus I/O board. The Sun Creator and Creator 3D Graphics I/O boards are available.
Page 192: Figure
10 through 15. Slot 10 is at the left, followed at the right by slots 11, 12, 13, 14, and 15. All disk drives connect through the centerplane to the SCSI bus of card cage slot 1. Figure C-2 Disk Drive Slot Numbers Ultra Enterprise 3000 System Manual—November 1996...
Page 193: Table E-1 List Of Field Replaceable Units
Non-Chassis Field Replaceable Units (FRUs) See the following pages to remove and replace system subassemblies: Table D-1 List of Field Replaceable Units FRU List Items Part Number Page Number Assembly, cable, SCSI tray data 530-2220 page D-10 Assembly, cable, power, DC 530-2221 page D-10 Assembly, cable, key switch PWB...
Page 194 2. Locate the fan tray assembly at the bottom of the system. 3. Loosen the three captive screws securing the fan tray assembly in the chassis. See Figure D-1. Captive screws Figure D-1 Removing the Fan Tray Assembly Ultra Enterprise 3000 System Manual—November 1996...
Page 195 4. Gently pull the fan tray assembly from the chassis and set it aside. To replace the fan tray assembly: 1. Gently insert the fan tray assembly in the bottom of the Enterprise 3000 system. See Figure D-1. Caution – DO NOT FORCE the fan tray assembly into the slot; this can cause damage to the fan tray assembly and system.
Page 196 Figure D-2 Unlocking and Locking Quarter-Turn Access Slots 3. Pull the end of the extraction lever outward to release the auxiliary fan tray assembly from the centerplane. See Figure D-3. Figure D-3 Removing the Auxiliary Fan Tray Ultra Enterprise 3000 System Manual—November 1996...
Page 197 4. Slowly remove the auxiliary fan tray assembly from the chassis and set it aside. To replace the auxiliary fan tray assembly: 1. Carefully insert the auxiliary fan tray into the slot at the back of the Enterprise 3000 system. •...
Page 198 2. Remove the side panels. • Grasp the bottom of the side panel in the center and pull the panel out slightly until the snap disengages. • Simultaneously lift the side panel up and out. See Figure D-4. Ultra Enterprise 3000 System Manual—November 1996...
Page 199 Snap Figure D-4 Removing the Side Panel 3. Grasp the front bezel on both sides near the center. Place your thumbs on top of the front bezel and place your other fingers at the slight indentations under the front bezel. 4.
Page 200 2. Insert a screwdriver or similar instrument in the notch at the bottom center of the SCSI tray. Using the screwdriver, slightly pull out the SCSI tray. 3. Grasp the SCSI tray and gently pull it from the chassis. See Figure D-6. Ultra Enterprise 3000 System Manual—November 1996...
Page 201 Power cables SCSI cable Bottom opening Figure D-6 Removing the SCSI Tray Note – If you are not replacing the SCSI cables or the centerplane, you may simply flip over the SCSI tray and rest it on the top of the Enterprise 3000 system.
Page 202 The cables should be visible through the opening normally covered by the front decorative (perforated) panel. See Figure D-6. 3. Reach through the space normally covered by the front decorative panel and connect the cables to the centerplane. See Figure D-7. D-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 203 SCSI DC power cable connector SCSI tray data cable connector Key switch PWB centerplane cable connector Figure D-7 Cable Connectors on the Centerplane 4. Replace the panels covering the data and power cables. Complete the steps in Section D.4, “Replacing the Front and Side Panels.” D.3.2 Key Switch PWB Centerplane Cable Assembly To remove the key switch PWB centerplane cable assembly: 1.
Page 204 Pull forward on the two locking tabs securing the cable to the LED board. The key switch PWB centerplane cable is in back of the key switch lock cable assembly. See Figure D-9. D-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 205 Locking tabs for Locking tabs for key PWB centerplane switch lock cable cable Figure D-9 Locking Tabs on the LED Board b. Disconnect the cable. 4. Cut the cable tie and remove the key switch PWB centerplane cable. To replace the key switch PWB centerplane cable assembly: Note –...
Page 206 The key switch lock assembly has a hook that sits on the bracket in the chassis. You need to turn the assembly so that the hook clears the bracket before the key switch lock assembly can be removed. See Figure D-10. D-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 207 Screws Key switch lock cable assembly Hook switch bracket Figure D-10 Removing the Key Switch Lock Cable Assembly 5. Separate the key switch lock cable from the key switch bracket. a. Remove the U-shaped key switch keeper by pulling it straight out away from the key switch lock assembly.
Page 208 The two locking tabs fit over the connector, securing the key switch lock cable assembly to the LED board. 6. Replace the panels covering the key switch lock assembly. Complete the steps in Section D.4, “Replacing the Front and Side Panels.” D-16 Ultra Enterprise 3000 System Manual—November 1996...
Page 209 D.3.4 LED Board Note – Use a short Phillips screwdriver to complete this procedure. To remove the LED board: 1. Remove the panels covering the LED board. Complete the steps in Section D.3, “Removing the Front and Side Panels.” 2. Disconnect the key switch lock and PWB centerplane cables from the LED board.
Page 210 5. Remove the two screws on the top front corners that secure the front chassis to the main chassis. See Figure D-11. 6. Gently pull out the front chassis and set it aside. 7. Disconnect all the cables from the centerplane. D-18 Ultra Enterprise 3000 System Manual—November 1996...
Page 211 a. Disconnect the SCSI tray data and DC power cable assemblies. See Section D.3.1, “SCSI Tray Data and DC Power Cable Assemblies,” for information on disconnecting these cables. b. Disconnect the key switch PWB centerplane cable assembly. See Section D.3.2, “Key Switch PWB Centerplane Cable Assembly,” for information on disconnecting this cable.
Page 212 1. Replace the 24 screws securing the centerplane to the main chassis. 2. Replace and secure the front chassis to the centerplane. Use the three guide pins to align the front chassis with the centerplane. D-20 Ultra Enterprise 3000 System Manual—November 1996...
Page 213 Guide pins Figure D-12 Centerplane Guide Pins 3. Replace the two screws on the top front corners that secure the front chassis to the main chassis. See Figure D-11. 4. Replace the 15 screws on each side that secure the front chassis to the main chassis.
Page 214 To replace the SCSI tray and front decorative panel: 1. Replace the front decorative (perforated) panel. There are eight screws on the top, seven screws on the bottom, and three screws on each side of the front decorative panel. D-22 Ultra Enterprise 3000 System Manual—November 1996...
Page 215 2. Close the front door of the Enterprise 3000 system. 3. If necessary, connect the SCSI cables to the back of the SCSI tray. 4. Replace the SCSI tray into the chassis opening at the front of the Enterprise 3000 system. 5.
Page 216 D-24 Ultra Enterprise 3000 System Manual—November 1996...
Page 217 Illustrated Parts Breakdown (IPB) The illustrations and tables in this appendix are intended to supplement the removal and replacement procedures described in previous chapters and appendixes. Note – Part numbers in this section may differ from those found in your system.
Page 218: Figure 4-15
6 ns, 1 Mbyte CPU module 501-2959 page F-12 6 ns, 2 Mbyte CPU module 501-2974 page F-12 Assembly, DRAM, 1MX72, JEDEC, SIMM, 60 ns 501-2652 page F-12 Assembly, DRAM, 4MX72, JEDEC, SIMM, 60 ns 501-2653 page F-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 219 Table F-1 List of Replaceable Components (2 of 2) General Category Description Part Number Page Assembly, DRAM, 16MX72, JEDEC, SIMM, 60 ns 501-2654 page F-12 SBus I/O board assembly 501-2977 page F-13 Graphics I/O board assembly 501-2749 page F-14 Optical link card 370-1426 DFB, FFB Graphics Card, 67 MHz 501-4126...
Page 220: Table F-2 Front View
Table F-2 Front View Description Part Number Disk drive 540-2815 Sun CD 4 370-2203 LED board 501-2599 Key switch lock cable 530-2148 Fan tray assembly 540-2756 Ultra Enterprise 3000 System Manual—November 1996...
Page 221: Table F-3 Rear View
Table F-3 Rear View Description Part Number Auxiliary fan tray 540-2757 300-1260 Power supply, peripheral/AC input 300-1307 Power supply, peripheral 300-1301 Clock board assembly 501-2975 SBus I/O board assembly 501-2977 CPU/Memory board assembly 501-2976 Illustrated Parts Breakdown (IPB)
Page 222: Table F-4 Key Switch Lock Cable Assembly
Table F-4 Key Switch Lock Cable Assembly Description Part Number Key switch lock cable assembly 530-2148 Ultra Enterprise 3000 System Manual—November 1996...
Page 223: Table F-5 Key Switch Pwb Centerplane Cable Assembly
Table F-5 Key Switch PWB Centerplane Cable Assembly Description Part Number Key switch PWB centerplane cable assembly 530-2226 Illustrated Parts Breakdown (IPB)
Page 224: Table F-6 Key Switch Tray, Led Board
Table F-6 Key Switch Tray, LED Board Description Part Number LED board 501-2599 Ultra Enterprise 3000 System Manual—November 1996...
Page 225: Table F-7 Centerplane Assembly
Table F-7 Centerplane Assembly Description Part Number Centerplane assembly 501-2939 Illustrated Parts Breakdown (IPB)
Page 226: Table F-9 Peripheral Power Supply
Table F-8 PCM Description Part Number 300-1260 Table F-9 Peripheral Power Supply Description Part Number Power supply, peripheral 300-1301 F-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 227: Table F-10 Peripheral Power Supply/Ac Input
Table F-10 Peripheral Power Supply/AC Input Description Part Number Power supply, peripheral with AC input 300-1307 Illustrated Parts Breakdown (IPB) F-11...
Page 228: Table F-11 Cpu/Memory Board Assembly
Table F-11 CPU/Memory Board Assembly Description Part Number CPU/Memory board assembly 501-2976 F-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 229: Table F-12 Sbus I/O Board Assembly
Table F-12 SBus I/O Board Assembly Description Part Number SBus I/O board assembly 501-2977 Illustrated Parts Breakdown (IPB) F-13...
Page 230: Table F-13 Graphics I/O Board Assembly
Table F-13 Graphics I/O Board Assembly Description Part Number Graphics I/O board assembly 501-2749 F-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 231: Table F-14 Clock Board Assembly
Table F-14 Clock Board Assembly Description Part Number Clock board assembly 501-2975 Illustrated Parts Breakdown (IPB) F-15...
Page 232: Table F-15 Filler Board Panel Assembly
Table F-15 Filler Board Panel Assembly Description Part Number Filler panel board assembly 540-2592 F-16 Ultra Enterprise 3000 System Manual—November 1996...
Page 233: Table F-16 Scsi Tray Assembly
Table F-16 SCSI Tray Assembly Description Part Number Tape drive Sun CD 4 370-2203 SCSI tray data cable assembly 530-2220 SCSI DC power cable assembly 530-2221 Illustrated Parts Breakdown (IPB) F-17...
Page 234: Table F-17 Disk Drive
Table F-17 Disk Drive Description Part Number Disk drive 540-2815 F-18 Ultra Enterprise 3000 System Manual—November 1996...
Page 235 Table F-18 Fan Tray Assembly Description Part Number Fan tray assembly 540-2756 Illustrated Parts Breakdown (IPB) F-19...
Page 236 Table F-19 Auxiliary Fan Tray Assembly Description Part Number Auxiliary fan tray assembly 540-2757 Table F-20 68 Pin Terminator Description Part Number 68 pin terminator 150-2267 F-20 Ultra Enterprise 3000 System Manual—November 1996...
Page 237 Connectors CPU/Memory Board page F-1 I/O Boards page F-5 Clock Board page F-11 F.1 CPU/Memory Board Figure F-1 shows the locations of the centerplane and CPU module connectors.
Page 238 LED display and extraction levers. See Figure F-2. The connector is comprised of modular sections, each with its own set of receptacle pins. See Figure F-3. Ultra Enterprise 3000 System Manual—November 1996...
Page 239 Figure F-2 CPU/Memory Board Centerplane Connector Location Guide pin Spacer (4 Pre-power section receptacle per board) (2 per board) (Rear view of board component side up) 1----------------- ---- --- - 24 73- -- ---------------------96 25--------------- --- --- - -48 97 ------------- ------ -- --120 49-- ---------------- -----72 1------------- ---- - --- ----24 73--- ---- -----------------96...
Page 240 Figure F-4 CPU Module 0 Connector (144 Pin) Location Figure F-5 CPU Module 1 Connector (144 Pin) Location Ultra Enterprise 3000 System Manual—November 1996...
Page 241 Figure F-6 CPU Module 0 Connector (288 Pin) Location Figure F-7 CPU Module 1 Connector (288 Pin) Location F.2 I/O Boards Figure F-8 and Figure F-9 show the locations of the connectors on the SBus I/O and Graphics I/O boards. Connectors...
Page 242 Fiber 0 Fiber 1 SCSI Ethernet SBus 0 Figure F-8 SBus I/O Board Connector Locations Centerplane connector SBus 2 Fiber 0 Fiber 1 SCSI Ethernet SBus 0 Figure F-9 Graphics I/O Board Connector Locations Ultra Enterprise 3000 System Manual—November 1996...
Page 243 F.2.1 Centerplane Connector See Section F.1.1, “Centerplane Connector,” on page F-2. Information for the CPU/Memory board centerplane and the I/O boards centerplane is the same. F.2.2 SBus Connectors The SBus I/O board has three SBus connectors (SBus 0, 1, and 2). The Graphics I/O board has two (SBus 0 and 2).
Page 244 Graphics I/O SBus I/O Figure F-12 I/O Board SBus 2 Connector Locations F.2.3 UPA Connector Location The Graphics I/O board has one UPA connector. Graphics I/O Figure F-13 Graphics I/O Board UPA Connector Location Ultra Enterprise 3000 System Manual—November 1996...
Page 245 F.2.4 Ethernet Connector (TPE) Graphics I/O SBus I/O Figure F-14 I/O Board Ethernet Connector Locations F.2.5 MII Connector Graphics I/O SBus I/O Figure F-15 I/O Board MII Connector Locations Connectors...
Page 246 F.2.6 Fiber Interface Connectors Graphics I/O SBus I/O Figure F-16 I/O Board Fiber 0 Interface Connector Locations Graphics I/O SBus I/O Figure F-17 I/O Board Fiber 1 Interface Connector Locations F-10 Ultra Enterprise 3000 System Manual—November 1996...
Page 247 F.2.6.1 SCSI Connector Graphics I/O SBus I/O Figure F-18 I/O Board SCSI Connector Locations F.3 Clock Board Figure F-19 shows the clock board connector locations. Centerplane connector Serial port B Keyboard/mouse Serial port A Not used Figure F-19 Clock Board Connector Locations Connectors F-11...
Page 248 A through F; each row has 72 pins. Figure F-20 Clock Board Centerplane Connector Location F.3.2 Serial Port Connectors Figure F-21 Clock Board Serial Port Connectors Locations F-12 Ultra Enterprise 3000 System Manual—November 1996...
Page 249 TXDA TXDB RXDA RXDB RTSA RTSB CTSA CTSB DSRA DSRB DTRB 20 DTRA 20 DCDA DCDB Serial port connector B Serial port connector A End view Figure F-22 Serial Port A and B Connector Pinouts F.3.3 Keyboard and Mouse Connector Figure F-23 Clock Board Keyboard/Mouse Connector Location Connectors F-13...
Page 250 Figure F-24 Keyboard and Mouse Connector Pinouts F-14 Ultra Enterprise 3000 System Manual—November 1996...
Page 251: Index
Index AC power cabinet, expansion, B-12 switch, 11-3 cable assembly access, internal, 12-2 CD tray data remove, E-10 assembly drawing See illustrated parts replace, E-10 breakdown CD tray power auxiliary fan tray remove, E-10 remove, E-3 to E-5 replace, E-10 replace, E-5 configuration, D-5 external, 11-3...
Page 252 5-6 drive disk, 7-5, B-11 hot-plug tape and CD-ROM, 7-1 CPU/Memory board, 3-3 test manually, 11-5 I/O board, 4-4 procedures, B-3 DSBE/S card servicing components, 12-1 preparing, 4-20 DWIS/S card preparing, 4-20 Index-2 Ultra Enterprise 3000 System Manual—November 1996...
Page 253 loss of carrier message, 4-21 I/O board, 4-1, B-6 configuration, D-2 cooling and power, 4-13 master, system, B-5 description, 4-4 memory module, 3-15, B-5 handling, 4-2 configuration, D-4 hot-plug, 4-4 message installation, 4-13 boot, 11-6 SBus version, B-7 not responding, 4-21 slot selection, 4-13 module termination, 4-3...
Page 254 E-23 prtdiag command, 8-9 SIMMs, 3-15, B-5 configuration, D-4 maximizing performance, 3-19 releasing the board, 4-11, 4-12, 5-6 Solstice SyMON, 8-11 remove specification board, 4-10 electrical, A-2 SBus card, 4-17 environment, A-3 Index-4 Ultra Enterprise 3000 System Manual—November 1996...
Page 255 physical, A-1 standoff UltraSPARC module, B-4 lock and unlock, 4-17 configuration, D-4 using, 4-17 CPU/Memory board, 3-10 SunVTS on-line validation test suite, 8-9 UPA (graphics) card, 4-23 switch using standoffs, 4-17 AC, 11-3 reset, initiate POST, 8-2, 11-5 symbols, definitions, 10-2 video, configuration, D-5 system master, B-5...
Page 256 Index-6 Ultra Enterprise 3000 System Manual—November 1996...
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Sun Microsystems Ultra Enterprise 3000 System Manual

Table of Contents

Figures

Table of Contents

2 Safety Precautions and Tools Requirements

1 Product Overview

4 I/O Boards and Components

Cpu/Memory Boards and Components 3

3 I\/O Boards and Components

Power Supplies 6

7 Internal SCSI and Storage Devices

8 Troubleshooting Overview

9 Flow Diagrams for Troubleshooting

Powering off and on 11

12 Preparing for Service

B. Functional Description

Quick Links

Chapters

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Sun Microsystems Ultra Enterprise 3000