7197 Owner's Manual
Checking for USB Support on the Host Computer
If USB interface communications is required, the host computer must be equipped and
setup properly. If it is not, you need to install a USB interface card. With the required
hardware in place, Windows 98 (SR2), Windows 98 USB Hot Patch, ID: Q236934, NT 4.0
(Service Pack 4.0 or higher) and Windows 2000 (Service Pack 2.0 or higher) natively
support plug-and-play USB with a built-in driver; Windows NT does not, and the NCR
windows NT USB driver needs to be installed.
IMPORTANT: You need to have internet access to download the USB drivers from the
NCR Web site://www.NCR.com.
Host Configuration
Verify that the proper hardware has been installed in the host PC.
Windows 98:
1. Open the Control Panel.
2. Click on System (Windows 98).
3. Click the Device Manager tab.
4. In the Device Manager window, scroll down the list of installed hardware devices
until you find an entry for "Universal serial bus controller."
If this entry exists, your host computer is set up for USB operation. If this entry does not
appear:
•
Consult your computer documentation to see if USB must be enabled in the BIOS setup.
Windows NT:
To see if your POS terminal is USB-compliant, look at the back.
•
If it has a USB connector port, your hardware is all set.
Note:
support plug-and-play USB because it does not have a built-in driver. You will need to
load the NCR Windows NT USB driver (see "Installing the USB Printer Drivers").
•
If the connector port is missing, you need to install a third-party USB card, according
to the manufacturer's instructions.
Note: For Windows NT units requiring the installation of a card, a Windows 98 USB card
can be used with the NCR Windows NT driver.
Windows 2000:
1. Open the Control Panel.
2. Click on System.
15
Even though the host may have a USB port, Windows NT does not natively
Chapter 2: Setting Up and Using the Printer
March 2002