Choosing recovery media
To create recovery discs, your computer must have a DVD writer, and you must use only high-
●
quality blank DVD+R or DVD-R discs.
NOTE: You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or
DVD-R DL discs to create recovery discs.
If you are creating recovery discs, be sure to use high-quality discs to create your set of recovery
●
discs. It is normal for discs to be rejected if they are not defect-free. You will be prompted to insert
a new blank disc to try again.
The number of discs in the recovery-disc set depends on your computer model (typically 1–3 DVD
●
discs). The Recovery Disc Creator program will tell you the specific number of blank discs needed
to make the set.
You may choose to create a recovery USB flash drive instead, using a high-quality blank USB
●
drive. If you are using a USB flash drive, the program will tell you the size of the drive required to
store all the data (minimum of 8 GB).
NOTE:
The process of creating recovery media takes some time to verify that the information written
on the media is correct. You can quit the process at any time. The next time you run the program, it will
resume where it left off.
Creating recovery media
To create recovery discs:
1.
Close all open programs.
2.
Click Start > All Programs, select Recovery Manager, and then select Recovery Media
Creation. If prompted, click Yes to allow the program to continue.
3.
Select Create recovery media using blank DVD(s), and then click Next.
4.
Follow the on-screen instructions. Label each disc as you make it (for example, Recovery 1,
Recovery 2).
To create a recovery USB flash drive:
1.
Close all open programs.
2.
Insert the USB flash drive into a USB port on the computer.
3.
Click Start > All Programs, select Recovery Manager, and then select Recovery Media
Creation.
4.
Select Create recovery media with a USB flash drive, and then click Next.
ENWW
Recovery media
13
Need help?
Do you have a question about the computer and is the answer not in the manual?
Questions and answers
Return power light to green
To try changing the power light to green on an HP computer with a flashing green light on the power supply:
1. Disconnect the power cable from the back of the computer.
2. Press and hold the power button on the computer for 10 seconds.
3. Plug the power cable back in and check the light.
If the light is still flashing:
4. Unplug the power again.
5. Flip the voltage switch on the power supply to 220V for a few seconds.
6. Flip it back to the original setting.
7. Plug the power cable in again and check the light.
These steps may help reset the power supply and resolve the blinking green light issue.
This answer is automatically generated