HP Laptop User Manual
HP Laptop User Manual

HP Laptop User Manual

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HP Notebook User Guide

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Summary of Contents for HP Laptop

  • Page 1 HP Notebook User Guide...
  • Page 2 Company under license. SD Logo is a be bound by the terms of the HP End User To obtain the latest information in this trademark of its proprietor.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Welcome ................................1 Finding information ..........................2 2 Getting to know your computer ........................3 Top ............................... 4 TouchPad ..........................4 Lights ........................... 5 Buttons and fingerprint reader (select models only) ............6 Keys ............................. 8 Front ..............................
  • Page 6 Connecting a modem cable ................21 Connecting a country- or region-specific modem cable adapter ....... 21 Connecting to a local area network (LAN) (select models only) ........22 4 Keyboard and pointing devices ........................23 Using the keyboard ..........................23 Identifying the hotkeys .......................
  • Page 7 Using power management ....................37 Viewing the current power management settings ..........37 Changing the current power management settings .......... 37 Using battery power ........................... 38 Displaying the remaining battery charge ................38 Inserting or removing the battery ..................39 Charging a battery ......................
  • Page 8 When the disc tray opens normally ..........56 When the disc tray fails to open ............57 Slot load ......................58 8 External cards and devices .......................... 59 Using Media Card Reader cards ......................59 Inserting a media card ....................... 59 Removing a media card .....................
  • Page 9 11 Backup and Recovery ..........................77 Performing a system recovery ......................78 Backing up your information ....................... 79 12 Computer Setup (BIOS) and Advanced System Diagnostics ..............80 Starting Computer Setup ........................80 Using Computer Setup ........................80 Navigating and selecting in Computer Setup ..............80 Restoring factory settings in Computer Setup ..............
  • Page 10 Appendix B Cleaning your computer ......................95 Cleaning products ..........................95 Appendix C Specifications ..........................96 Input power ............................97 Operating environment ........................98 Appendix D Electrostatic discharge ......................99 Index ................................. 100...
  • Page 11: Welcome

    When your computer is registered, it will automatically be updated with the latest versions. When you register, you can choose to receive automatic notifications when updates become available. The automatic notifications for operating system updates are available for 90 days. You can also go to http://www.hp.com/support to download updates from HP.
  • Page 12: Finding Information

    Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
  • Page 13: Getting To Know Your Computer

    Getting to know your computer The following sections are included in this chapter: ● ● Front ● Right ● Left ● Display ● Rear ● Bottom...
  • Page 14: Top

    TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. Left pointing stick button (select models Functions like the left button on an external mouse. only) TouchPad on/off button Turns the TouchPad on and off.
  • Page 15: Lights

    Lights Component Description ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Suspend state. ●...
  • Page 16: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description TouchPad on/off button Turns the TouchPad on and off. ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend.
  • Page 17 Component Description Volume mute button Mutes and restores speaker sound. Fingerprint reader (select models only) Allows a fingerprint logon to the operating system, instead of a password logon.
  • Page 18: Keys

    Keys Component Description Function keys Execute frequently used system functions when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key. Operating system logo key Displays the operating system menu. Operating system applications key Displays a shortcut menu for items beneath the cursor.
  • Page 19: Front

    ● Off: The battery is fully charged. ● Hard drive light Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Speaker Produces sound. Front...
  • Page 20: Right

    Right Component Description Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
  • Page 21: Left

    Left Component Description Power connector Connects an AC adapter. 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. USB 2.0 ports (2) Connect optional USB devices. ExpressCard slot or smart card reader Supports optional ExpressCards or smart cards. (depending on configuration) Media Card Reader Supports the following digital card formats:...
  • Page 22: Display

    Display Component Description Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).
  • Page 23: Rear

    Rear Component Description RJ-11 (modem) jack Connects a modem cable. External monitor port Connects an external VGA monitor or projector. RJ-45 (network) jack Connects a network cable. Bottom Component Description Battery release latch Releases the battery from the battery bay. Docking connector Connects an optional docking device.
  • Page 24 Component Description Bottom cover release latch Releases or locks the bottom cover. Battery bay Holds the battery. Accessory battery connector Connects an optional accessory battery. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 25: Networking

    Networking The following sections are included in this chapter: ● Using an Internet service provider (ISP) ● Identifying wireless and network status icons ● Creating a wireless connection ● Using a WLAN ● Using Bluetooth wireless devices (select models only) ●...
  • Page 26: Using An Internet Service Provider (Isp)

    Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
  • Page 27: Using A Wlan

    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password.
  • Page 28: Setting Up A New Wlan

    Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet.
  • Page 29: Protecting Your Wlan

    Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.
  • Page 30: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
  • Page 31: Connecting A Modem Cable

    Connecting a modem cable Plug the modem cable into the modem jack (1) on the computer. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
  • Page 32: Connecting To A Local Area Network (Lan) (Select Models Only)

    Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.
  • Page 33: Keyboard And Pointing Devices

    Keyboard and pointing devices The following sections are included in this chapter: ● Using the keyboard ● Using the TouchPad ● Using the fingerprint reader (select models only) Using the keyboard Identifying the hotkeys A hotkey is a combination of the key (1) and one of the function keys (2).
  • Page 34: Using Keypads

    Hotkey combination Description fn+f3 Initiates Suspend, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Suspend, briefly press the power button. CAUTION: To reduce the risk of information loss, save your work before initiating Suspend. NOTE: If a critical battery level occurs while the computer is in Suspend, the computer initiates Hibernation and the information stored in system memory is saved to the hard drive.
  • Page 35: Turning The Embedded Numeric Keypad On And Off

    Component Description Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad.
  • Page 36: Using The Touchpad

    Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
  • Page 37: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view information about each gesture: Select Computer > More Applications. In the left pane, click System, and then click the TouchPad icon in the right pane.
  • Page 38: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.
  • Page 39: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.
  • Page 40: Multimedia

    Multimedia The following sections are included in this chapter: ● Using the audio features ● Using the Webcam (select models only) ● Using video devices Your computer may include the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ●...
  • Page 41: Adjusting The Volume

    Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 42: Using The Webcam (Select Models Only)

    Using the Webcam (select models only) Some computers include an integrated webcam, located at the top of the display. With the preinstalled software, Cheese, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording. The webcam software enables you to experiment with the following features: ●...
  • Page 43 NOTE: If you have an AMD card, follow the instructions in the next section. Click the Gnome Display Applet icon in the notification area at the far right of the taskbar. Click Detect Monitors. Click the On radio button to the right of the display layout. If the default monitor is not detected, set the resolution and the refresh rate using your external monitor specifications.
  • Page 44: Displayport

    DisplayPort The DisplayPort connects a digital display device such as a high-performance monitor or projector. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: Press fn+f4...
  • Page 45: Power Management

    Power management The following sections are included in this chapter: ● Shutting down the computer ● Setting power options ● Using battery power ● Using external AC power Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
  • Page 46: Setting Power Options

    Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Suspend and Hibernation. When Suspend is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit the Suspend state faster than exiting Hibernation. If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state, the computer initiates Hibernation.
  • Page 47: Initiating And Exiting Hibernation

    Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Management in Control Center. With the computer on, you can initiate Hibernation in any of the following ways: ●...
  • Page 48: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
  • Page 49: Inserting Or Removing The Battery

    Inserting or removing the battery To insert the battery: Turn the computer upside down on a flat surface, with the battery bay toward you. Insert the battery (1) into the battery bay until it is seated. The battery release latch (2) automatically locks the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source may cause loss of information.
  • Page 50: Charging A Battery

    Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
  • Page 51: Maximizing Battery Life

    ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed. ● Select the Hibernate or Shutdown option from the dialog box to the right of When battery power is critically low.
  • Page 52: Resolving A Low Battery Level

    ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation. Replace the discharged battery with a charged battery.
  • Page 53: Disposing Of A Used Battery

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the battery while you are onboard aircraft.
  • Page 54: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.
  • Page 55: Drives

    Drives The following sections are included in this chapter: ● Handling drives ● Removing or replacing the bottom cover ● Replacing or upgrading the hard drive ● Replacing a drive in the upgrade bay ● Using optical drives (select models only) Handling drives Drives are fragile computer components that must be handled with care.
  • Page 56: Removing Or Replacing The Bottom Cover

    ● Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive. ● If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”...
  • Page 57: Replacing The Bottom Cover

    Slide the bottom cover towards the front of the computer (4) and lift up (5) to remove the cover. Replacing the bottom cover Replace the bottom cover after accessing the memory module slot, hard drive, regulatory label, and other components. To replace the bottom cover: Tilt the bottom cover down to align the front edge of the bottom cover near the front edge of the computer (1).
  • Page 58 With the battery bay toward you, slide the bottom cover release latch to the left (3), and if you choose to, insert and tighten the optional screw (4) to hold the bottom cover in place. Slide the release latch to the right to lock the bottom cover (5). NOTE: If you want to use the optional screw, it is stored inside the bottom cover.
  • Page 59: Replacing Or Upgrading The Hard Drive

    Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Suspend state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 60: Replacing A Drive In The Upgrade Bay

    Tighten the hard drive screws (4). Replace the bottom cover (see Replacing the bottom cover on page 47). Insert the battery (see Inserting or removing the battery on page 39). Connect AC power and external devices to the computer. Turn on the computer. Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive.
  • Page 61 Remove the hard drive screws from the upgrade bay. Loosen the upgrade bay screw (1). Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). Remove the hard drive from the upgrade bay (3). Replacing a drive in the upgrade bay...
  • Page 62 To install a hard drive in the upgrade bay: Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2). Replace the hard drive screws. Replace the bottom cover (see Replacing the bottom cover on page 47).
  • Page 63: Replacing An Optical Drive

    Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the optical drive while the computer is on, in the Suspend state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 64 Tighten the upgrade bay screw (2). Replace the bottom cover (see Replacing the bottom cover on page 47). Insert the battery (see Inserting or removing the battery on page 39). Turn the computer right-side up, and then reconnect AC power and external devices to the computer.
  • Page 65: Using Optical Drives (Select Models Only)

    Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select the Audio & Video group at the left sidebar. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray load Turn on the computer.
  • Page 66: Slot Load

    Slot load CAUTION: Do not insert 8-cm optical discs into a slot load optical drive. It may cause damage to the optical drive. Turn on the computer. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up. Gently slide the disc into the slot load optical drive.
  • Page 67: When The Disc Tray Fails To Open

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 68: Slot Load

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 69: External Cards And Devices

    External cards and devices The following sections are included in this chapter: ● Using Media Card Reader cards ● Using ExpressCards (select models only) ● Using a USB device ● Using 1394 devices ● Using an eSATA device ● Using optional external devices ●...
  • Page 70: Removing A Media Card

    Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. Removing a media card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the media card.
  • Page 71: Using Expresscards (Select Models Only)

    Press in on the card (1), and then remove it from the slot (2). – or – Pull the card out of the slot. Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA), but application software to use the device may be required for this operating system.
  • Page 72: Inserting An Expresscard

    Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use.
  • Page 73: Removing An Expresscard

    Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. To remove an ExpressCard: Open File Browser by selecting Computer >...
  • Page 74: Connecting A Usb Storage Device

    Connecting a USB storage device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port.
  • Page 75: Using 1394 Devices

    Using 1394 devices IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device.
  • Page 76: Using An Esata Device

    Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device.
  • Page 77: Using Optional External Devices

    Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged.
  • Page 78: Using The Docking Connector

    Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. NOTE: The following image may look different from your computer or docking device. Chapter 8 External cards and devices...
  • Page 79: Memory Modules

    Memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
  • Page 80: Replace The Bottom Cover (See Replacing The Bottom Cover

    Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 81: Turn The Computer Right-Side Up, And Then Reconnect Ac Power And External Devices To The Computer

    Turn the computer right-side up, and then reconnect AC power and external devices to the computer. Turn on the computer.
  • Page 82: 10 Security

    10 Security The following sections are included in this chapter: ● Protecting the computer ● Using passwords ● Using firewall software ● Installing an optional security cable Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen.
  • Page 83: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the operating system or in Computer Setup that is preinstalled on the computer.
  • Page 84: Managing An Administrator Password

    Managing an administrator password To set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
  • Page 85: Entering A Power-On Password

    Entering a power-on password At the Enter Password prompt, type your password, and then press enter. After 3 unsuccessful attempts to enter the password, you must restart the computer and try again. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software.
  • Page 86: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look different from the illustration in this section.
  • Page 87: 11 Backup And Recovery

    11 Backup and Recovery The following sections are included in this chapter: ● Performing a system recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
  • Page 88: Performing A System Recovery

    HP recommends that you create the HP factory image restore DVD in the event of a system failure. Select Computer > More Applications. In the left pane, click Tools, and then click Create HP Factory Image Restore DVD in the right pane. Follow the on-screen instructions to create an image file to burn a recovery disc.
  • Page 89: Backing Up Your Information

    Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ●...
  • Page 90: Computer Setup (Bios) And Advanced System Diagnostics

    12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 91: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ●...
  • Page 92: Updating The Bios

    Open your Web browser, go to http://www.hp.com/support, and select your country or region. Access the page on the HP Web site that provides software for your computer. Follow the on- screen instructions to identify your computer and access the BIOS update you want to download.
  • Page 93: Using Advanced System Diagnostics

    ● Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ●...
  • Page 94: 13 Multiboot

    13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
  • Page 95: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...
  • Page 96: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first device of each type of boot device (except for optical devices).
  • Page 97: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...
  • Page 98: Setting A Multiboot Express Prompt

    Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
  • Page 99: Appendix A Troubleshooting And Support

    If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. ●...
  • Page 100: Software Is Functioning Abnormally

    screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices. Software is functioning abnormally If the software is unresponsive or responds abnormally, restart the computer by selecting Computer >...
  • Page 101: The Wireless Network Connection Is Not Working

    The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: ● To enable or disable a wireless or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option.
  • Page 102: The Computer Does Not Detect The Optical Drive

    The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. Remove any discs from the optical drive. Click Computer and then click System Monitor. On the Hardware tab, identify the Storage Controller in the Type column.
  • Page 103: The Process Of Burning A Disc Does Not Begin, Or It Stops Before Completion

    If the information provided in this guide does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ●...
  • Page 104: Labels

    Circuit Card Identifier) of the SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Appendix A Troubleshooting and support...
  • Page 105: Appendix B Cleaning Your Computer

    Cleaning your computer ● Cleaning products Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.) ●...
  • Page 106: Appendix C Specifications

    Specifications The following sections are included in this appendix: ● Input power ● Operating environment Appendix C Specifications...
  • Page 107: Input Power

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
  • Page 108: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m...
  • Page 109: Appendix D Electrostatic Discharge

    Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 110: Index

    Index Symbols/Numerics downloading an update 82 display 12 1394 cable, connecting 65 updating 82 front 9 1394 devices Bluetooth compartment, left side 11 connecting 65 identifying 14 rear 13 defined 65 Bluetooth device 20 right side 10 removing 65 Bluetooth label 94 top 4 1394 port, identifying 11 boot devices, enabling 85...
  • Page 111 28 initiated during critical battery MultiBoot Express 84, 88 labels level 41 mute light, identifying 5 Bluetooth 94 initiating 37 HP Mobile Broadband hotkeys Module 94 adjusting volume 24 network cable 22 regulatory 94 battery charge 24 connecting 22...
  • Page 112 network jack, identifying 13 public WLAN connection 17 TouchPad, identifying 4 Network Service Boot 85 PXE server 85 traveling with the computer 42, NIC boot device 84, 85 noise suppression circuitry tray-load optical drive 55 QuickWeb network cable 22 troubleshooting light 5 num lk key, identifying 8, 25 disc burning 93...
  • Page 113 wireless light 16 wireless lights 5, 9 wireless network (WLAN) 22 connecting 17 corporate WLAN connection described 16 equipment needed 18 public WLAN connection 17 security 19 wireless, identifying 14 WLAN antennas, identifying 12 WLAN device 94 WLAN label 94 writable media 36 zooming TouchPad gesture 28 Index 103...

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