HP EliteBook 865 G11 Manuals

Manuals and User Guides for HP EliteBook 865 G11. We have 1 HP EliteBook 865 G11 manual available for free PDF download: Maintenance And Service Manual

HP EliteBook 865 G11 Maintenance And Service Manual (108 pages)

16 Inch Notebook PC

Brand: HP | Category: Laptop | Size: 18 MB

Table of Contents
5
Product Description
9
Components
13
Right
13
Left
14
Display
15
Low Blue Light Mode (Select Products Only)
15
Keyboard Area
16
Touchpad
16
Touchpad Settings
16
Adjusting Touchpad Settings
17
Turning on the Touchpad
17
Touchpad Components
17
Lights
18
Button and Fingerprint Reader
19
Special Keys
20
Bottom
21
Rear
22
Labels
22
Illustrated Parts Catalog
25
Computer Major Components
25
Display Assembly Subcomponents
28
Miscellaneous Parts
31
Removal and Replacement Procedures Preliminary Requirements
36
Tools Required
36
Service Considerations
36
Plastic Parts
36
Cables and Connectors
36
Drive Handling
36
Electrostatic Discharge Information
37
Generating Static Electricity
37
Preventing Electrostatic Damage to Equipment
38
Personal Grounding Methods and Equipment
38
Grounding the Work Area
39
Recommended Materials and Equipment
39
Cleaning Your Computer
40
Enabling HP Easy Clean (Select Products Only)
40
Removing Dirt and Debris from Your Computer
40
Cleaning Your Computer with a Disinfectant
41
Caring for Wood Veneer (Select Products Only)
42
Packaging and Transporting Guidelines
42
Accessing Support Information
43
Removal and Replacement Procedures for Customer Self-Repair Parts
45
Component Replacement Procedures
45
Preparation for Disassembly
45
Bottom Cover
45
WLAN Module
46
WWAN Module
48
Solid-State Drive
49
Memory Modules
51
Speakers
53
Fan
54
Removal and Replacement Procedures for Authorized Service Provider Parts
56
Component Replacement Procedures
56
Battery
56
Fingerprint Reader Board
58
RTC Battery
59
NFC Module
60
Touchpad
61
Smart Card Reader
62
Audio Jack
63
USB Board
64
Heat Sink
65
System Board
68
Display Assembly
71
Top Cover with Keyboard
79
Backing Up, Restoring, and Recovering
81
Backing up Information and Creating Recovery Media
81
Using Windows Tools for Backing up
81
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
81
Restoring and Recovering Your System
81
Creating a System Restore
82
Restoring and Recovery Methods
82
Recovering Using HP Recovery Media
82
Changing the Computer Boot Order
83
Using HP Sure Recover (Select Products Only)
83
Computer Setup (BIOS), TPM, and HP Sure Start
84
Using Computer Setup
84
Navigating and Selecting in Computer Setup
84
Restoring Factory Settings in Computer Setup
84
Updating the BIOS
85
Determining the BIOS Version
85
Preparing for a BIOS Update
85
Downloading a BIOS Update
86
Installing a BIOS Update
86
Changing the Boot Order Using the F9 Prompt
86
TPM BIOS Settings (Select Products Only)
87
Using HP Sure Start (Select Products Only)
87
Using HP PC Hardware Diagnostics
88
Using HP PC Hardware Diagnostics Windows (Select Products Only)
88
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
88
Accessing HP PC Hardware Diagnostics Windows
88
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
88
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
89
Downloading HP PC Hardware Diagnostics Windows
89
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
89
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
89
Downloading HP Hardware Diagnostics Windows by Product Name or Number
89
Only)
89
Installing HP PC Hardware Diagnostics Windows
90
Using HP PC Hardware Diagnostics UEFI
90
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
90
Starting HP PC Hardware Diagnostics UEFI
90
Only)
91
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
91
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
92
Only)
92
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
92
Downloading Remote HP PC Hardware Diagnostics UEFI
92
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
92
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
92
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
93
Specifications
94
Computer Specifications
94
Display Specifications
95
Solid-State Drive Specifications
95
Statement of Memory Volatility
97
Current BIOS Steps
97
Nonvolatile Memory Usage
99
Questions and Answers
100
Using HP Sure Start (Select Products Only)
101
Power Cord Set Requirements
102
Requirements for All Countries
102

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HP EliteBook 865 G11 Manuals

HP EliteBook 865 G11 Maintenance And Service Manual (108 pages)

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