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HP Laptop User Manual

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  • Page 1 User Guide...
  • Page 2 Company under license. Microsoft and be bound by the terms of the HP End User Not all features are available in all editions Windows are U.S. registered trademarks of License Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 HP Quick Start ............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 2 Getting to know your computer ........................3 Finding your hardware and software information ................. 3 Locating hardware .......................
  • Page 6 Using the on-screen keyboard ......................21 3 Connecting to a network ..........................22 Connecting to a wireless network ....................... 22 Using the wireless controls ....................22 Using the wireless button .................. 22 Using operating system controls ............... 22 Using a WLAN ........................23 Using an Internet service provider ..............
  • Page 7 Left-edge swipe ....................39 Using the keyboard and mouse ......................39 Using the keys ........................39 Using the action keys ..................39 Using Microsoft Windows 8 shortcut keys ............41 Using the hot keys ..................... 42 6 Managing power ............................43 Initiating Sleep and Hibernation ......................
  • Page 8 Downloading a BIOS update ..................... 60 Using HP PC Hardware Diagnostics (UEFI) ..................60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....... 61 11 Backing up, restoring, and recovering ..................... 62 Creating recovery media and backups ....................62 Creating HP Recovery media ....................
  • Page 9 Operating environment ........................69 13 Electrostatic Discharge ..........................70 Index ................................... 71...

  • Page 11: Starting Right

    HP resources. HP Quick Start HP Quick Start gives you the option to use the familiar Start menu from the Windows desktop. Quick Start functions like the traditional Windows Start menu and enables you to conveniently open files and programs using the Windows desktop.

  • Page 12: More Hp Resources

    *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.

  • Page 13: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list reveals all the devices installed on your computer.
  • Page 14 Components Description ● Power button When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 15 Components Description Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

  • Page 16: Display

    Display Component Description Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling echoes. Webcam light On: The webcam is on. Webcam Records video and captures photographs. Some models may allow you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
  • Page 17 Component Description Windows button Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows button again returns you to the previous screen. *The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna and proximity sensors free from obstructions.

  • Page 18: Keyboard Dock

    Keyboard dock Component Description Alignment posts Align and attach the tablet to the keyboard dock. Release latch Releases the tablet from the keyboard dock. To release the tablet, slide the release latch to the left. Docking connector Connects the tablet to the keyboard dock. Chapter 2 Getting to know your computer...

  • Page 19: Touchpad

    TouchPad Component Description TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse. Keyboard dock...

  • Page 20: Lights

    Lights Component Description ● Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...

  • Page 21: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key, and enables or disables Beats Audio when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 22: Right Side

    Right side Component Description USB 3.0 port Connects an optional USB device. NOTE: For details about different types of USB ports, see Using a USB device on page HDMI port Connects an optional video or audio device, such as a high- definition television, any compatible digital or audio component, or a high-speed HDMI device.

  • Page 23: Left Side

    Left side Component Description USB 2.0 port Connects an optional USB device. NOTE: For details about different types of USB ports, see Using a USB device on page Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone.

  • Page 24: Releasing The Tablet From The Keyboard Dock

    Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: Slide the release latch on the keyboard dock to the left (1). Lift and remove the tablet (2). Locating system information Important system information is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support: ●...

  • Page 25: Changing Your Tablet's Settings

    Changing your tablet's settings You can change view and screen brightness. Changing your tablet's view Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. To change the view of your tablet from landscape view to portrait view: Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).

  • Page 26: Using Touch Screen Gestures

    Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. One-finger slide The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object.

  • Page 27: Tapping

    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on an object to open a help screen that provides information about the object.

  • Page 28: Pinching/Stretching

    Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. Rotating (select models only) Rotating allows you to turn items such as photos.

  • Page 29: Right-Edge Swipe

    Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the display bezel onto the screen to display the charms. Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly.

  • Page 30: Top-Edge Swipe And Bottom-Edge Swipe

    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen. Tap All apps to view available apps.

  • Page 31: Using The On-Screen Keyboard

    Using the on-screen keyboard You may want to enter data into a data field. This may be required when you set up a wireless network configuration or a weather reporting location, or when you access user accounts on Internet sites. The computer has an on-screen keyboard that is displayed when you need to enter such information.

  • Page 32: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 33: Using A Wlan

    To use operating system controls: Mode Steps Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. Type network and sharing in the search box, and then tap Settings. Tap Network and Sharing Center.

  • Page 34: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...

  • Page 35: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. From the Windows desktop, tap or click the network status icon in the notification area, at the far right of the taskbar. Select your WLAN from the list.

  • Page 36: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or television, or speakers and headphones.
  • Page 37 Component Description Audio-out (headphone) jack/Audio-in Connects optional powered stereo (microphone) jack speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset.
  • Page 38 Component Description Internal microphones (2) Record sound. Webcam light On: The webcam is in use. Webcam Records video and captures photographs. Some models may allow you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.

  • Page 39: Using The Webcam

    Component Description Audio-out (headphone) jack/Audio-in Connects optional powered stereo (microphone) jack speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset.

  • Page 40: Connecting Speakers

    Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port (or to the audio- out jack) on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring HDMI audio settings on page Before connecting speakers, lower the volume setting.

  • Page 41: Using Video

    Select Hardware and Sound, and then select Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.

  • Page 42: Connecting An Hdmi Device

    To enhance your viewing enjoyment, use one of the video ports on the keyboard dock to connect an external monitor, projector, or television. Your computer has a high-definition multimedia interface (HDMI) port, which allows you to connect a high-definition monitor or television. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable.

  • Page 43: Configuring Hdmi Audio Settings

    Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI television to the computer, you can then turn on HDMI audio by following these steps: From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices.

  • Page 44: Navigating Using The Keyboard, Touch Gestures And Pointing Devices

    Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch gestures can be used on your computer's TouchPad or on a touch screen. NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the keyboard dock.

  • Page 45: Tapping

    Tapping To make an on-screen selection, use the Tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. NOTE: Press and hold on the TouchPad to open a help screen that provides information about the selected item.

  • Page 46: Pinching/Zooming

    Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.

  • Page 47: Flicking (Select Models Only)

    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps.

  • Page 48: Right-Edge Swipe

    Right-edge swipe The right-edge swipe accesses the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to display the charms. Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.

  • Page 49: Left-Edge Swipe

    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and perform the same functions as using touch gestures.
  • Page 50 To use an action key function, press and hold the key. The keyboard dock action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). See Using Setup Utility (BIOS) and System Diagnostics on page 59 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.

  • Page 51: Using Microsoft Windows 8 Shortcut Keys

    Action keys do not display or function from the on-screen keyboard of the tablet. For additional information on Windows 8 shortcut keys go to HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.

  • Page 52: Using The Hot Keys

    Using the hot keys A hot key is a combination of the key and either the key or the key. To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the combination. Function Hot key Description...

  • Page 53: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance can be balanced with power conservation.

  • Page 54: Enabling And Exiting Hibernation (Select Models Only)

    ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen.

  • Page 55: Using The Power Meter And Power Settings

    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support.

  • Page 56: Conserving Battery Power

    Connect an AC adapter. ● Connect the keyboard dock to the tablet. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● Initiate Hibernation (see Enabling and exiting Hibernation (select models only) on page 44).

  • Page 57: Running On External Ac Power

    AC adapter or an optional docking/expansion device. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP specifically for this system. CAUTION: To prevent damage to your system, do not use AC adapters from other tablets or computers.
  • Page 58 Although you can turn off the computer by holding down the power button, the recommended procedure to shut down computer is to use the Windows Shut down command. NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button.

  • Page 59: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a memory card directly from your phone or camera.

  • Page 60: Removing A Usb Device

    ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Windows desktop and an icon appears in the notification area, letting you know that the device is recognized by the computer.

  • Page 61: Inserting And Removing A Memory Card

    Inserting and removing a memory card To insert a memory card: CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to insert a memory card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.

  • Page 62: Maintaining Your Computer

    Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available.

  • Page 63: Cleaning Procedures

    CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product.

  • Page 64: Traveling With Or Shipping Your Computer

    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Attach the tablet to the keyboard dock to protect the tablet screen. ◦...

  • Page 65: Securing Your Computer And Information

    Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer.

  • Page 66: Setting Windows Passwords

    Setting Windows passwords Password Function User password Protects access to a Windows user account. You may also set up your computer to require the user password to exit Sleep. See Setting password protection on wakeup on page 44 for more information. Administrator password Protects administrator-level access to computer contents.

  • Page 67: Using Antivirus Software

    Any data that does not meet those criteria is blocked. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page...

  • Page 68: Installing Hp And Third-Party Software Updates

    Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications when they become available.

  • Page 69: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 70: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 71: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Connected USB drive...

  • Page 72: 11 Backing Up, Restoring, And Recovering

    After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 73: Creating Hp Recovery Media

    Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted.

  • Page 74: Restore And Recovery

    Remove everything and reinstall Windows on page ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications.

  • Page 75: Remove Everything And Reinstall Windows

    IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. Any Windows 8 apps that came preinstalled on your computer or were purchased from the Windows Store will be saved. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall.

  • Page 76: Recovering Using Hp Recovery Manager

    Creating HP Recovery media on page ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 77: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 78: Removing The Hp Recovery Partition

    Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery Manager option.

  • Page 79: 12 Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.

  • Page 80: Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 81 42 low battery levels 46 alignment post 4 using 42 battery information, finding 45 power 4, 12 HP and third-party software battery light 4, 12 corporate WLAN connection 25 updates, installing 58 battery power 45 critical battery level 46...
  • Page 82 4, 12 media 67 shutdown 47 caps lock 10 starting 67 Sleep mute 10 supported discs 63 exiting 43 wireless 10 system 66 initiating 43 low battery level 46 USB flash drive 67 using HP Recovery media 63 Index...
  • Page 83 slots turning off the computer 47 equipment needed 24 memory card reader 13 functional range 25 software public WLAN connection 25 unresponsive system 47 Disk Cleanup 52 securing 58 USB cable, connecting 50 software updates, installing 57 security 24 USB devices speakers using 23 connecting 49...

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