Epson WF-7710 User Manual
Hide thumbs Also See for WF-7710:
Table of Contents

Advertisement

User's Guide
NPD5746-02 EN

Advertisement

Table of Contents
loading

Summary of Contents for Epson WF-7710

  • Page 1 User's Guide NPD5746-02 EN...
  • Page 2 User's Guide Contents Contents Making Advanced Network Settings..30 About This Manual Checking the Network Connection Status..32 Introduction to the Manuals....7 Network Icon.
  • Page 3 Menu Options for Language....69 Using Epson iPrint..... . 104 Menu Options for Printer Status/Print.
  • Page 4 Menu Options for Fax Box....200 Images (Epson Scan 2)..... 217 Adding the Network Scanner.
  • Page 5 Colored Banding Appears at Intervals of Approximately 2.5 cm....245 Software Update Tools (EPSON Software Blurry Prints, Vertical Banding, or Updater)....... 222 Misalignment.
  • Page 6 Technical Support Web Site....284 Pages are Blank or only a Small Amount of Contacting Epson Support....284 Text is Printed on the Second Page in Received Faxes.
  • Page 7: Introduction To The Manuals

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
  • Page 9: Marks And Symbols

    Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...
  • Page 11: Safety Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 12: Safety Instructions For Ink

    User's Guide Important Instructions ❏ The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below. Safety Instructions for Ink ❏...
  • Page 13: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
  • Page 14: Touchscreen

    User's Guide Important Instructions ❏ Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices. Advisories and Warnings for Using the Touchscreen ❏...
  • Page 15: Part Names And Functions

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically.
  • Page 16 User's Guide Printer Basics Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed slot Load one sheet of paper at a time by hand. Output tray Holds the ejected paper. Edge guide Feeds the paper straight into the printer.
  • Page 17: Control Panel

    User's Guide Printer Basics Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. Ink cartridge cover Open when replacing ink cartridges. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
  • Page 18: Basic Screen Configuration

    User's Guide Printer Basics Turns the printer on or off. Unplug the power cord when the power light is off. Pass a smart device over this mark to print or scan from the smart device directly. Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.
  • Page 19: Icons Displayed In The Lcd Screen

    User's Guide Printer Basics Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu. Displays the date and time when the printer is not working or there are no errors. Switch tabs. Indicates the setting items. Select each item to set or change the settings. The grayed out items are not available.
  • Page 20: Touch Screen Operations

    User's Guide Printer Basics Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You need to select a user name and then enter a password. Contact your printer administrator for login information. Indicates that a user with access permission has logged in.
  • Page 21: Entering Characters

    User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position.
  • Page 22: Viewing Animations

    User's Guide Printer Basics Switches the displayed lists. Filter the jobs by functional. When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed. When Log is selected, displays the job history. You can cancel jobs or check the error code displayed in the history when the job has failed. Indicates the approximate ink levels.
  • Page 23: Network Connection Types

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. See Administrator's Guide to assign a static IP address. Related Information “Making Advanced Network Settings” on page 30 &...
  • Page 24: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 25: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
  • Page 26: Making Wi-Fi Settings Manually

    User's Guide Network Settings After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Make advanced network settings to use a static IP address. Related Information “Making Wi-Fi Settings Manually”...
  • Page 27 User's Guide Network Settings 6. Enter the password. Note: ❏ The password is case-sensitive. ❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label.
  • Page 28 User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
  • Page 29: Connection Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
  • Page 30: Making Advanced Network Settings

    User's Guide Network Settings 6. Enter the password displayed on the printer's control panel on the computer or smart device. 7. After the connection is established, tap OK or Close on the printer's control panel. 8. Close the screen. Related Information “Checking the Network Connection Status”...
  • Page 31 User's Guide Network Settings ❏ Email Server ❏ Server Settings You can select the server from Off, POP before SMTP, or SMTP-AUTH. ❏ Connection Check You can check the connection for e-mail server. If an error occurs when performing Connection Check, see the explanation of the Connection Check message.
  • Page 32: Checking The Network Connection Status

    User's Guide Network Settings Checking the Network Connection Status You can check the network connection status in the following way. Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
  • Page 33: Printing A Network Connection Report

    User's Guide Network Settings Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection check starts.
  • Page 34 User's Guide Network Settings a. Error code b. Messages on the Network Environment Related Information “E-1” on page 34 & “E-2, E-3, E-7” on page 34 & “E-5” on page 35 & “E-6” on page 36 & “E-8” on page 36 &...
  • Page 35 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 36 User's Guide Network Settings Message: MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance. Solutions: ❏...
  • Page 37 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”...
  • Page 38 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 39: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 40: Replacing Or Adding New Access Points

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 41: From The Control Panel

    User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3.
  • Page 42: Control Panel

    User's Guide Network Settings 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Tap Change Settings. 4. Select Disable Wi-Fi Direct. 5. Check the message, and then start setting. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.
  • Page 43: Loading Papers

    User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Borderles Printing s Printing Paper Paper...
  • Page 44 Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
  • Page 45: Paper Handling Precautions

    User's Guide Preparing the Printer Only printing from computer or smart device is available. Related Information “Part Names and Functions” on page 15 & Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 46: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Remove the paper cassette cover from paper cassette. 3. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette.
  • Page 47 User's Guide Preparing the Printer 4. Slide the front edge guide to the paper size you want to use. 5. With the printable side facing down, load paper against the front edge guide. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.
  • Page 48: Loading Paper In The Rear Paper Feed Slot

    User's Guide Preparing the Printer 7. Put the paper cassette cover back on. 8. Insert the paper cassette all the way. 9. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by pressing the button on the control panel.
  • Page 49 User's Guide Preparing the Printer Important: Do not load paper in the rear paper feed slot until the printer prompts you to do so. Doing so will result in the blank paper being ejected. 1. Do one of the following. ❏...
  • Page 50 User's Guide Preparing the Printer 5. While holding a single sheet of paper at the center of the rear paper feed slot with the printable side facing up, slide the edge guides to the edges of the paper. Pre-punched paper Note: ❏...
  • Page 51: Loading Envelopes And Precautions

    User's Guide Preparing the Printer 7. Slide out the output tray. 8. Select OK to start printing. Related Information “Paper Handling Precautions” on page 45 & “Available Paper and Capacities” on page 43 & “List of Paper Type” on page 52 &...
  • Page 52: List Of Paper Type

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
  • Page 53: Available Originals On The Adf

    User's Guide Preparing the Printer Available Originals on the ADF Available Paper Sizes A5 to A3, Ledger Paper Type Plain paper Paper Thickness (Weight of Paper) 64 to 95 g/m2 Loading Capacity 35 sheets or 3.85 mm Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality.
  • Page 54 User's Guide Preparing the Printer 3. Place the originals in the center of the ADF, facing up. Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4.
  • Page 55: Placing Originals On The Scanner Glass

    User's Guide Preparing the Printer Related Information “Available Originals on the ADF” on page 53 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏...
  • Page 56 User's Guide Preparing the Printer 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏...
  • Page 57: Inserting An External Usb Device

    User's Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Inserting an External USB Device Inserting and Removing an External USB Device 1. Insert an external USB device into the printer. 2.
  • Page 58: Managing Contacts

    User's Guide Preparing the Printer Windows Select an external USB device in Computer or My Computer. The data on the external USB device is displayed. Note: If you connected the printer to the network without using the software disc or Web Installer, map a USB port as a network drive.
  • Page 59: Registering Or Editing Grouped Contacts

    User's Guide Preparing the Printer ❏ Email: Register an email address to send a scanned image or to forward the received fax. ❏ Network Folder/FTP: Register a network folder to save a scanned image or to forward the received fax. 5.
  • Page 60: Registering Frequently Used Contacts

    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 61: Menu Options For Presets

    User's Guide Preparing the Printer To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a preset. Make the necessary settings, select , and then enter a name for the preset. To load a registered preset, select the preset from the list.
  • Page 62 User's Guide Preparing the Printer Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase.
  • Page 63: Printer Settings

    User's Guide Preparing the Printer Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time. When user restrictions have been applied and no operations are performed for the specified time, you are logged out and returned to the initial screen.
  • Page 64 User's Guide Preparing the Printer Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver. Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing.
  • Page 65: Network Settings

    User's Guide Preparing the Printer Ink Drying Time: Select the ink drying time you want to use when performing 2-sided printing. The printer prints the other side after printing one side. If your printout is smeared, increase the time setting. Bidirectional: Select On to change the print direction;...
  • Page 66: Web Service Settings

    Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
  • Page 67 User's Guide Preparing the Printer Related Information “Printing Using a Network Service” on page 226 & Menu Options for System Administration By using this menu, you can maintain the product as a system administrator. It also allows you to restrict product features for individual users to suite your work or office style.
  • Page 68: Menu Options For Print Counter

    User's Guide Preparing the Printer Admin Settings: ❏ Admin Password Set, change, and clear an administrator password. ❏ Lock Setting Select whether or not to lock the control panel using the password registered in Admin Password. Restore Default Settings: Reset the settings in the following menus to their defaults. ❏...
  • Page 69: Menu Options For Maintenance

    User's Guide Preparing the Printer Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern.
  • Page 70: Menu Options For Printer Status/Print

    User's Guide Preparing the Printer Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings > Printer Status/Print Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables.
  • Page 71: Saving Power

    User's Guide Preparing the Printer ❏ Scan to Network Folder/FTP ❏ Scan to Email ❏ Scan to Computer ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy Settings ❏ Fax Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
  • Page 72: Email Server Setting Items

    Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.
  • Page 73: Checking An Email Server Connection

    User's Guide Preparing the Printer Items Explanations Sender's Address Specify the email address that the printer uses to send emails. You can specify the existing email address. To make it clear that the email is being sent from the printer, you can acquire an address specifically for the printer and enter it here.
  • Page 74: Printing From The Printer Driver On Windows

    User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 75 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. Important: When loading in the rear paper feed slot, select Rear Paper Feed Slot as the Paper Source setting, and then start printing from the printer driver before loading paper.
  • Page 76: Printing On 2-Sides

    “Available Paper and Capacities” on page 43 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 77: Printing Several Pages On One Sheet

    User's Guide Printing 2. Click Settings, make the appropriate settings, and then click OK. Make settings for Print Density if necessary. This setting is not available when you select manual 2-sided printing. Note: ❏ To print a folded booklet, select Booklet. ❏...
  • Page 78: Printing A Reduced Or Enlarged Document

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...
  • Page 79: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 93 & “More Options Tab” on page 92 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 80 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 81 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 82 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 83 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 84 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 85: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.
  • Page 86: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 93 & “More Options Tab” on page 92 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
  • Page 87: Printing Password-Protected Files

    User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, tap Confidential Job on the home screen of the printer's control panel.
  • Page 88: Feature

    User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
  • Page 89: Adjusting The Print Color

    User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.
  • Page 90: Printing Clear Bar Codes

    User's Guide Printing Related Information “Printing Basics” on page 93 & “More Options Tab” on page 92 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.
  • Page 91: Menu Options For The Printer Driver

    User's Guide Printing Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings.
  • Page 92: Maintenance Tab

    User's Guide Printing Print Preview Displays a preview of your document before printing. Job Arranger Lite Select to print using the Job Arranger Lite feature. More Options Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings.
  • Page 93: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.
  • Page 94 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 95: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...
  • Page 96: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
  • Page 97: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Menu Options for Paper Handling” on page 99 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
  • Page 98: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 99 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
  • Page 100: Printer Driver

    User's Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.
  • Page 101: Printing Files From A Memory Device

    User's Guide Printing ❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason. Printing Files from a Memory Device You can print JPEG and TIFF files from a memory device connected to the printer.
  • Page 102: Printing Tiff Files From A Memory Device

    User's Guide Printing Printing TIFF Files from a Memory Device 1. Connect the memory device to the printer's external interface USB port. 2. Select Memory Device on the home screen. 3. Select TIFF. The files on the memory device are displayed as a list. To change the order of the files, select 4.
  • Page 103 User's Guide Printing Advanced: ❏ Layout Select how to layout the JPEG files. 1-up is for printing one file per sheet with margins around the edges. Borderless is for printing one file per sheet without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper.
  • Page 104: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 105 You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen.
  • Page 106 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
  • Page 107: Using Epson Print Enabler

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
  • Page 108: Using Airprint

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
  • Page 109 User's Guide Printing 1. Press the button to display Job/Status. 2. Select Active on the Job Status tab. Ongoing print jobs and jobs that are standing by are shown in the list. 3. Select the job that you want to cancel. 4.
  • Page 110: Copying Basics

    User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
  • Page 111: Copying Multiple Originals Onto One Sheet

    User's Guide Copying Related Information “Copying Basics” on page 110 & Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original.
  • Page 112: Advanced Menu Options For Copying

    User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
  • Page 113 User's Guide Copying Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout.
  • Page 114 User's Guide Copying ❏ Red Balance, Green Balance, Blue Balance Adjust the density for each color. ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it warm (increase red).
  • Page 115: Scanning Using The Control Panel

    You can send scanned image files by email directly from the printer through a pre-configured email server. Before scanning, you need to configure the email server. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. Memory Device You can save the scanned image to a memory device.
  • Page 116 User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information.
  • Page 117 User's Guide Scanning 3. Click Change on the Computer Name tab. 4. Click OK after you have changed the computer name. 5. To restart the computer, save all files and close them, and then click OK. 6. Click Close if the System Properties window is displayed. 7.
  • Page 118 User's Guide Scanning 8. Select any drive, and then make a folder. ❏ Windows 10/Windows 8.1/Windows 8: Click PC, and then select any drive. Right-click on the drive, and then select New > Folder. ❏ Windows 7: Click Computer, and then select any drive. Right-click on the drive, and then select New > Folder. 9.
  • Page 119 User's Guide Scanning 23. Click Add below Group or user names. 24. In Enter the object name to select on the Select Users or Groups window, enter the User Name to log on to the computer. 25. Click Check Names. Confirm that the name is underlined, and then click OK. If Name Not Found is displayed, click Cancel and then enter correct user name.
  • Page 120 User's Guide Scanning Related Information “Registering from the Control Panel of the Printer” on page 120 & You can register contacts from the printer's control panel. “Registering from a Computer Using a Web Browser” on page 120 & You can register contacts from your computer by accessing the printer's configuration screen (Web Config) from a Web browser.
  • Page 121 User's Guide Scanning 3. Click Continue to this website (not recommended). 4. If an administrator password is set on the printer, click Administrator Login and then log on as an administrator by entering the password. If an administrator password is not set on the printer, you do not need to perform this operation. Go to step 5. 5.
  • Page 122 User's Guide Scanning 4. Specify the folder. ❏ To select from frequently used addresses: Tap the icons displayed on the screen. ❏ To enter the folder path directly: Tap Keyboard. Select Communication Mode, enter the folder path as the Location (Required), and then make other folder settings. Enter the folder path in the following format.
  • Page 123 User's Guide Scanning Contacts: Select a folder in which to save the scanned image from the contacts list. You do not need to make location settings when you have selected a folder from the contacts list. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made.
  • Page 124: Scanning To An Email

    User's Guide Scanning ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
  • Page 125 User's Guide Scanning ❏ To select from the contacts list: Tap Contacts, select a contact or a group, and then tap Close. You can search for the address from the contacts list. Enter the search keyword into the box at the top of the screen.
  • Page 126 User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
  • Page 127: Scanning To A Computer (Event Manager)

    ❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 128 User's Guide Scanning 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
  • Page 129 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...
  • Page 130: Scanning To A Memory Device

    User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to a Memory Device You can save the scanned image to a memory device.
  • Page 131 User's Guide Scanning Related Information “Part Names and Functions” on page 15 & “Placing Originals” on page 52 & “Registering Your Favorite Settings as a Preset” on page 60 & Basic Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made.
  • Page 132: Scanning To The Cloud

    ❏ Add Time: Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 133 User's Guide Scanning 6. Set items on Basic Settings such as the save format. 7. Tap Advanced, and then check settings, and change them if necessary. Note: to save your settings as a preset. 8. Tap Related Information “Placing Originals” on page 52 &...
  • Page 134: Scanning To A Computer (Wsd)

    User's Guide Scanning Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image.
  • Page 135 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
  • Page 136: Scanning From A Computer

    6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 137 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
  • Page 138 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
  • Page 139: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 140: Installing Epson Iprint

    You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice.
  • Page 141: N-Mark

    The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
  • Page 142 User's Guide Scanning 3. Select the scan menu in Epson iPrint. 4. Touch the smart device to the printer's N-Mark again. Scanning starts.
  • Page 143: Setting Up A Fax

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 144 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 148 &...
  • Page 145 User's Guide Faxing Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
  • Page 146: Making Basic Fax Settings

    User's Guide Faxing Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3.
  • Page 147 User's Guide Faxing 4. On the Fax Setting Wizard screen, tap Proceed. The wizard begins. 5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK. Note: Your sender name and your fax number appear as the header for outgoing faxes. 6.
  • Page 148 User's Guide Faxing “Setting Receive Mode” on page 159 & “Menu Options for Fax Settings” on page 192 & Making Basic Fax Settings Individually You can make fax settings without using the fax setting wizard by selecting each setting menu individually. The settings configured using the wizard can also be changed.
  • Page 149 User's Guide Faxing Making Information Settings to be Printed on Received Faxes You can set to print reception information in the footer of the received fax, even if the sender has not set the header information. The reception information includes the received date and time, sender's ID, reception ID (such as "...
  • Page 150: Sending Faxes Using The Printer

    User's Guide Faxing 5. In Threshold, set the threshold, and then select OK. 6. Select Overlap When Split. 7. Tap the Overlap When Split to set this to On. 8. In Overlapping Width, set the width, and then select OK. Related Information “Print Settings”...
  • Page 151 User's Guide Faxing ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number.
  • Page 152 User's Guide Faxing Note: ❏ If the fax number is busy or there is some problem, the printer automatically redials after one minute. ❏ To cancel sending, tap ❏ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer is sending a fax in color, you cannot use the other features.
  • Page 153: Various Ways Of Sending Faxes

    User's Guide Faxing 1. Place the originals. 2. Select Fax on the home screen. 3. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. When you have finished making settings, select the Recipient tab. 4.
  • Page 154 User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏...
  • Page 155 User's Guide Faxing 2. Select General Settings > Fax Settings > Basic Settings. 3. Select Header. 4. Tap the Your Phone Number box, enter your phone number, and then select OK. 5. Select one of the boxes under the Fax Header list, enter the fax header information, and then tap OK. Related Information “Basic Settings”...
  • Page 156 User's Guide Faxing 2. Select Fax Settings > Notify Send Result. 3. Tap Notify Send Result to set this to On. 4. Tap Recipient, and then select the recipient who will receive the notification. Sending a Fax and Backing Up the Data When scanning a fax, you can automatically save the scanned document to the printer's memory.
  • Page 157 User's Guide Faxing Setting a Polling Send/Bulletin Board Box 1. Select Fax Box > Polling Send/Board from the home screen. 2. Select the box you want to use. ❏ If you select the Polling Send box: Tap , and then go to next step. If a password entry screen is displayed, enter the password.
  • Page 158 User's Guide Faxing 1. Select Fax on the home screen. 2. Select (More). 3. Select Extended Fax, and then tap Store Fax Data to set this to On. 4. Tap Close until the fax top screen appears. 5. Tap to store the document. You can view the stored document.
  • Page 159: Receiving Faxes On The Printer

    User's Guide Faxing Receiving Faxes on the Printer Setting Receive Mode You can make Receive Mode settings using the Fax Setting Wizard. When making fax setting for the first time, we recommend you to use the Fax Setting Wizard. If you want to change only the Receive Mode, follow the instructions below.
  • Page 160: Various Ways Of Receiving Faxes

    User's Guide Faxing ❏ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the manuals that came with the answering machine for its settings.
  • Page 161 User's Guide Faxing 3. Tap Remote Receive to set this to On. 4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK. 5. Select OK to apply the settings. Using Remote Receive 1.
  • Page 162: Polling Receive

    User's Guide Faxing Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive) By dialing to a sender, you can receive faxes from a board stored on sender's fax machine with a subaddress (SEP) and password (PWD) feature. To use this feature, you need to register the contact with the subaddress (SEP) and password (PWD) in the contact list in advance.
  • Page 163 User's Guide Faxing Note: You can use the Conditional Save/Forward feature to save or forward received faxes from a specified sender or at a specified time. The printer provides the following features to save and forward received faxes. ❏ Saving in the printer's inbox ❏...
  • Page 164 User's Guide Faxing 2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/ Forward. If a message is displayed, check the content, and then tap OK. 3. Tap Save to Inbox to set this to On. If a message is displayed, check the content, and then select OK.
  • Page 165 User's Guide Faxing 5. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed.
  • Page 166 User's Guide Faxing the printer. First register the forwarding destinations to the contacts list. To forward to an email address, you also need to configure the email server settings. Note: ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded.
  • Page 167 User's Guide Faxing “Managing Contacts” on page 58 & “Scanning to a Network Folder or FTP Server” on page 121 & “Scanning to an Email” on page 124 & “Checking the Received Faxes on the LCD Screen (Unconditional Save/Forward)” on page 164 &...
  • Page 168 User's Guide Faxing ❏ Saving in the inbox or the confidential box ❏ Saving in an external memory device ❏ Forwarding to another fax machine, an email address, or to a shared folder on a network Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox or confidential box, to an external memory device, and forwarded to the specified destination.
  • Page 169 User's Guide Faxing 5. Select the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes. Select the Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the Fax Number box.
  • Page 170 User's Guide Faxing Checking the Received Faxes on the LCD Screen (Conditional Save/Forward) 1. Select Fax Box on the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the on the home screen.
  • Page 171 User's Guide Faxing Important: Received documents are saved in the printer's memory temporarily before the documents are saved in the memory device connected to the printer. Because a memory full error disables sending and receiving faxes, keep the memory device connected to the printer. The number of documents that have saved in the printer's memory temporarily is displayed on the on the home screen.
  • Page 172 User's Guide Faxing Forwarding Received Faxes (Conditional Save/Forward) You can set to forward received documents to another fax machine, or convert the documents into PDF format and forward them to a shared folder on a network or to an email address. Forwarded documents are deleted from the printer.
  • Page 173 User's Guide Faxing 12. Check that the forwarding destination you selected is correct, and then select Close. 13. In Options When Forwarding Failed, select whether to print received documents or save them in the printer's inbox when forwarding fails. Important: When the inbox is full, sending and receiving faxes is disabled.
  • Page 174 User's Guide Faxing 5. Select the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes. Select Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the Fax Number box.
  • Page 175: Sending A Fax From A Computer

    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
  • Page 176 User's Guide Faxing ❏ You cannot use functions such as Print to File that change the output port. ❏ You may transmit up to 100 pages including cover sheet in one fax transmission. Note: ❏ Click Printer Properties if you want to specify Paper Size, Orientation, Color, Image Quality, or Character Density.
  • Page 177: Sending Documents Created Using An Application (Mac Os)

    User's Guide Faxing Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication Error window appears. Check the error information and retransmit.
  • Page 178: Receiving Faxes On A Computer

    Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
  • Page 179: From The Printer

    User's Guide Faxing For details, see Basic Operations in the FAX Utility help (displayed on the main window). Note: You can receive faxes and print faxes at the same time. Related Information “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 219 &...
  • Page 180: Checking For New Faxes (Mac Os)

    User's Guide Faxing Using the Fax Icon on the Windows Task Bar You can check for new faxes and the operation status by using the fax icon displayed on the Windows taskbar. 1. Check the icon. ❏ : Standing by. ❏...
  • Page 181: Using The Fax Box Features

    User's Guide Faxing Open the Received Fax Folder from Received Fax Monitor You can open the save folder from the computer specified to receive faxes when selecting "Save" (save faxes on this computer). 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2.
  • Page 182: Using The Confidential Box

    User's Guide Faxing “Checking the Received Documents in the Inbox” on page 182 & “Making Settings for the Inbox” on page 182 & Checking the Received Documents in the Inbox You can check the received documents stored in the printer's inbox. 1.
  • Page 183: Using The Stored Documents Box

    User's Guide Faxing 1. Select Fax Box on the home screen. 2. Select Inbox/Confidential. 3. Select the confidential box you want to check. 4. Select the fax you want to check. The content of the document is displayed. Making Settings for the Confidential Box When there is a document in the confidential box, you can print, save to a memory device, or delete the document, setup a password, or clear the confidential box settings.
  • Page 184: Using The Polling Send Box

    User's Guide Faxing Making Settings for the Stored Documents Box You can also print, save to a memory device, or delete the document saved in the stored documents box, and setup a password for opening the box. 1. Select Fax Box on the home screen. 2.
  • Page 185: Using The Board Box

    User's Guide Faxing 4. Tap 5. Select the menu you want to use, and then follow the on-screen instructions. Using the Board Box You can store a single document (up to 100 pages in monochrome) in one of the printer's board boxes. The printer has 10 board boxes allowing you to store up to 10 documents in total.
  • Page 186: Using Other Faxing Features

    User's Guide Faxing Using Other Faxing Features Printing Fax Report and List Printing Fax Report Manually 1. Select Fax on the home screen. 2. Tap (More). 3. Select Fax Report. 4. Select the report you want to print, and then follow the on-screen instructions. Note: You can change the report format.
  • Page 187: Setting Security For Faxing

    User's Guide Faxing Setting Security for Faxing You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents from being leaked or lost. You can also delete backed-up fax data. 1. Select Settings on the home screen. 2.
  • Page 188 User's Guide Faxing : When you have not set any of the fax save/forward settings, or when you have set to print received documents while saving them to an external memory device or a computer. : When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to be forwarded in the inbox.
  • Page 189: Menu Options For Fax Mode

    User's Guide Faxing Reprinting Received Documents You can reprint received documents from the logs of printed fax jobs. Note that the printed received documents are deleted in chronological order when the printer runs out of memory. 1. Tap Job/Status on the home screen. 2.
  • Page 190 User's Guide Faxing There are three buttons available as the Quick Operation Button. Scan Settings: ❏ Original Size (Glass) Select the size and orientation of the original you placed on the scanner glass. ❏ Original Type Select the type of your original. ❏...
  • Page 191: More

    User's Guide Faxing ❏ Add Sender Information ❏ Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information. - Outside of Image: Sends a fax with header information in the top white margin of the fax.
  • Page 192: Menu Options For Fax Settings

    User's Guide Faxing ❏ Fax Settings List Prints the current fax settings. ❏ Conditional Save/Forward list Prints the Conditional Save/Forward List. ❏ Protocol Trace Prints a detailed report for the previous fax that was sent or received. Extended Fax: ❏ Polling Receive Connects to the fax number you entered and receives a fax stored on the fax machine.
  • Page 193: Send Settings

    User's Guide Faxing Quick Operation Button 1, Quick Operation Button 2, Quick Operation Button 3: Registers up to three shortcuts allowing you to quickly access the menu you use often when sending faxes. The shortcuts are displayed on the following menu. Fax >...
  • Page 194 User's Guide Faxing Unconditional Save/Forward You can set to save received documents in the inbox, on a computer, on a memory device, or forward the documents. Save to Inbox: Saves received faxes in the printer's inbox. Save to Computer: Converts received documents into PDF format and saves them on a computer connected to the printer. Save to Memory Device: Converts received documents into PDF format and saves them to an external memory device connected to the printer.
  • Page 195 User's Guide Faxing Save/Forward Destination: Select the destination to save and forward received documents that match the conditions. ❏ Save to Fax Box Saves received faxes in the printer's inbox or confidential box. ❏ Save to Memory Device Converts received documents into PDF format and saves them to an external memory device connected to the printer.
  • Page 196: Print Settings

    User's Guide Faxing Print Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Receive Settings > Print Settings Auto Reduction: Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data.
  • Page 197: Report Settings

    User's Guide Faxing Collation Stack: Prints received documents from the last page (print in descending order) so that the printed documents are stacked in the correct page order. When the printer is running low on memory, this feature may not be available. Print Suspend Time: Saves documents received during the specified time period in the printer's memory without printing them.
  • Page 198 User's Guide Faxing Settings > General Settings > Fax Settings > Basic Settings Fax Speed: Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service.
  • Page 199: Security Settings

    User's Guide Faxing Rejection Fax: Select options to reject junk faxes. Receiving Paper Size: Select the maximum paper size for faxes that the printer can receive. Security Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Security Settings Direct Dialing Restrictions: - Off: Enables manual entry of the recipient's fax numbers.
  • Page 200: Menu Options For User Settings

    User's Guide Faxing Select to make basic fax settings by following the on-screen instructions. For details, see the page that describes basic fax settings. Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings > Fax The settings made in this menu become your default settings for sending faxes.
  • Page 201: The Maintenance Box

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
  • Page 202: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 203: Ink Cartridge Handling Precautions

    ❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, use up ink cartridge within six months of opening the package.
  • Page 204 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.
  • Page 205: Replacing Ink Cartridges

    “Ink Cartridge Handling Precautions” on page 203 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6711 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box.
  • Page 206: Replacing A Maintenance Box

    Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
  • Page 207: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges and Other Consumables 4. Now you can copy originals or print received faxes on plain paper in monochrome. Select the feature you want to use on the home screen. Note: Borderless copying is not available. Temporarily Printing with Black Ink - Windows 1.
  • Page 208: Temporarily Printing With Black Ink - Mac Os

    User's Guide Replacing Ink Cartridges and Other Consumables 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information “Accessing the Printer Driver”...
  • Page 209 ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
  • Page 210: Checking And Cleaning The Print Head

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 211: Windows

    User's Guide Maintaining the Printer 7. Select one of the options below according to the result of the nozzle check. ❏ All Colors: When a defect is found in the pattern of all colors (BK, Y, M, and C) ❏ All except Black: When defects are found in patterns of any color except black. (Y, M, and C) ❏...
  • Page 212: Aligning The Print Head

    User's Guide Maintaining the Printer Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the paper cassette. If your printer has two paper cassettes, load paper in paper cassette 1.
  • Page 213: Cleaning The Paper Path For Ink Smears

    User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.
  • Page 214 User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3.
  • Page 215: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏...
  • Page 216: Running Web Config On A Web Browser

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
  • Page 217: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
  • Page 218: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
  • Page 219: Sending Faxes (Fax Utility)

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
  • Page 220: Application For Sending Faxes (Pc-Fax Driver)

    Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.
  • Page 221: Application For Printing Web Pages (E-Web Print)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Epson Easy Photo Print. Starting on Mac OS Go >...
  • Page 222 Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.
  • Page 223: Installing The Latest Applications

    Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction. Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.
  • Page 224: Control Panel

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
  • Page 225: Uninstalling Applications - Mac Os

    3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.
  • Page 226: Printing Using A Network Service

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 227: Checking The Printer Status

    The printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. Please contact Epson Support. ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced.
  • Page 228: Error Code On The Status Menu

    The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement. Related Information “Contacting Epson Support”...
  • Page 229 User's Guide Solving Problems Code Problem Solution The product was turned off by a power failure. The received fax was already deleted. The job was printed on one side only because the If you want to perform 2-sided printing, load paper paper loaded does not support double sided that supports 2-sided printing.
  • Page 230 User's Guide Solving Problems Code Problem Solution An error occurred while saving the data to the If the external device is accessed from a computer, memory device. wait for a while and then try again. The memory is full. Wait until other ongoing jobs are finished. ❏...
  • Page 231 If you are connecting over a network, print a network connection report to check if the printer is connected to the network. ❏ Make sure that Epson Event Manager is installed on the computer. There is not enough storage space available to save Increase the storage space in the memory device.
  • Page 232: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
  • Page 233: Checking The Printer Status - Mac Os

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 222 & “Installing the Latest Applications” on page 223 &...
  • Page 234: Paper Does Not Feed Correctly

    User's Guide Solving Problems Note: If the paper jam error has not been cleared, torn pieces of the jammed paper may remain inside the rear cover 2. Open the rear cover 2, and then remove the jammed paper. Note: If any torn pieces of paper remain, select Settings > Maintenance > Remove Paper after clearing the paper jam error. This helps you to remove the remaining pieces of paper.
  • Page 235: Paper Feeds At A Slant

    User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette” on page 46 & “Loading Paper in the Rear Paper Feed Slot” on page 48 &...
  • Page 236: Power And Control Panel Problems

    User's Guide Solving Problems Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.
  • Page 237: Cannot Print From A Computer

    User's Guide Solving Problems Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏...
  • Page 238: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 239 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 240: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 241: When You Cannot Make Network Settings

    User's Guide Solving Problems ❏ Make sure the printer status is not Pause. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer). When You Cannot Make Network Settings ❏...
  • Page 242 User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer.
  • Page 243: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 243 & “Checking the SSID for the Computer” on page 243 & Checking the SSID Connected to the Printer on the home screen, and then tap Router or Wi-Fi Direct. SSIDs are displayed in the Wi-Fi or Wi-Fi Direct network.
  • Page 244: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Cannot Print from an iPhone or iPad ❏...
  • Page 245: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...
  • Page 246: Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 212 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.
  • Page 247: Paper Is Smeared Or Scuffed

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
  • Page 248: Printing

    User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting.
  • Page 249: Colors

    & Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
  • Page 250: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems ❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.
  • Page 251: Copied Image

    User's Guide Solving Problems ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. ❏ When the paper is smeared, lower the copy density setting. Related Information “Cleaning the Paper Path for Ink Smears”...
  • Page 252: Other Printing Problems

    User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
  • Page 253: Cannot Start Scanning

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
  • Page 254: The Image Quality Is Rough

    “Cleaning the ADF” on page 213 & The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information “Scanning Using Epson Scan 2”...
  • Page 255: Moiré Patterns (Web-Like Shadows) Appear

    User's Guide Solving Problems ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger. ❏ If the resolution is low, try increasing the resolution and then scanning.
  • Page 256: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
  • Page 257: Cannot Save Scanned Images To The Shared Folder

    User's Guide Solving Problems Cannot Save Scanned Images to the Shared Folder Checking Messages on the Printer Error messages are displayed on the printer's control panel when an error occurs. Messages Solutions ❏ Make sure that the address in the contacts list on the printer and the address DNS error.
  • Page 258: Saving The Scanned Images Takes A Long Time

    User's Guide Solving Problems Items Operation Error Messages Connecting Connect to the computer from the printer. DNS error. Check DNS settings. Logging on to the Log on to the computer with the user name and Authentication error. Check the computer the password.
  • Page 259 User's Guide Solving Problems Change the Network Place Operations for changing the network place vary depending on the operating system. Related Information “Changing the Network Place - Windows 10” on page 259 & “Changing the Network Place - Windows 8.1” on page 259 &...
  • Page 260 User's Guide Solving Problems Note: ❏ Find devices and content is displayed when signing in as a administrator. ❏ You can check the network place on the Network and Sharing Center. Changing the Network Place - Windows 8 Note: Sign in as the administrator. 1.
  • Page 261: Other Scanning Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
  • Page 262 ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
  • Page 263: Cannot Send Faxes

    User's Guide Solving Problems Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password. ❏ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is performed using the user name and password set in the printer driver.
  • Page 264: Cannot Send Faxes At A Specified Time

    User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 154 & “Basic Settings” on page 61 &...
  • Page 265: Memory Full Error Occurs

    User's Guide Solving Problems Memory Full Error Occurs ❏ If the printer has been set to save received faxes in the inbox or the confidential box, delete faxes you have already read from the inbox or the confidential box. ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes.
  • Page 266: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems Related Information “Fax Settings” on page 189 & “Basic Settings” on page 197 & “Cleaning the Scanner Glass” on page 215 & “Cleaning the ADF” on page 213 & Faxes Are Sent at the Wrong Size ❏...
  • Page 267: Received Faxes Are Not Printed

    User's Guide Solving Problems Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox or the confidential box, the received faxes are not automatically printed.
  • Page 268: Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
  • Page 269: The Date And Time Are Incorrect

    Related Information “External USB Device Specifications” on page 274 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 284 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
  • Page 270: Technical Specifications

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Color ink nozzles: 128×2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb)
  • Page 271: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 47.0 mm (1.85 in.) 18.0 mm (0.71 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...
  • Page 272: Fax Specifications

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
  • Page 273: Wi-Fi Specifications

    Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
  • Page 274: Security Protocol

    You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEG taken by digital cameras DCF version 1.0 or 2.0...
  • Page 275: Dimensions

    "!" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed. Dimensions WF-7710 Series Dimensions Storage ❏ Width: 567 mm (22.3 in.) ❏...
  • Page 276: Environmental Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
  • Page 277: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 278: German Blue Angel

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 279: Transporting The Printer

    User's Guide Appendix Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury.
  • Page 280 User's Guide Appendix 3. Disconnect all cables such as the power cord and USB cable. 4. If the printer supports external storage devices, make sure they are not connected. 5. Remove all of the paper from the printer. 6. Make sure there are no originals on the printer. 7.
  • Page 281: Messages Displayed During Connection Check

    User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
  • Page 282 User's Guide Appendix Messages Explanation An error occurred while connecting to This message appears when POP3 server. Check the followings. - ❏ Connecting to a DNS server failed POP3 Server Address - DNS Server ❏ Name resolution for an POP3 server failed SMTP server authentication error.
  • Page 283: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 284: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 285: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 286: Help For Users In Singapore

    Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 287: Help For Users In Thailand

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 288: Help For Users In Vietnam

    Appendix Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam...
  • Page 289: Help For Users In Malaysia

    E-mail SOUTH ESC MAKASSAR Jl. Cendrawasih NO. 3A, kunjung mae, (+62411) 8911071 SULAWESI mariso, MAKASSAR - SULSEL 90125 mksr-admin@epson- indonesia.co.id WEST ESC PONTIANAK Komp. A yani Sentra Bisnis G33, Jl. Ahmad (+62561) 735507 / 767049 KALIMANTAN Yani - Pontianak Kalimantan Barat pontianak-admin@epson- indonesia.co.id...
  • Page 290: Help For Users In The Philippines

    Fax: 603-5628 8388/603-5621 2088 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

This manual is also suitable for:

Wf-7720 seriesWf-7710 series

Table of Contents