Appliances - SAFARI Trek 2002 Owner's Manual

WARNING: If your coach requires service somewhere other than at your dealer,
call Technical Support before work commences. They will make
arrangements with the service center for reimbursement of the cost
and exchange of parts, if necessary. Work that is not prearranged may
be denied coverage under your warranty.
Most defective parts must be returned to the Warranty Department to be reimbursed. The
part should be shipped with a copy of the invoice for the new part. Warranty needs the part
to determine the nature of the problem. Without it, we cannot reimburse you or the service
center. Please consult with Technical Support before discarding any part.
Most service centers require appointments for maintenance and most repairs. Plan service
in advance whenever possible in order to encounter fewer problems.

Appliances

Each of the appliances in your coach, including the generator, water heater, furnace, air
conditioners and galley appliances, has a warranty provided by its manufacturer. The first
step in ensuring quality warranty service for these items is to fill out every warranty card
in your pack and send them to the manufacturers.
Please note that warranty does not warrant the various appliances in our coaches. These
are each covered by their own manufacturers' warranties. However, if the warranty for an
appliance that requires repair is in effect, the service center will act in your behalf to
repair or replace it with no cost to you. Claims on items not covered by warranty should
be handled through the appropriate manufacturer. This includes labor for replacement.
While Technical Support will assist you with warranty work, the following standard or
optional items must be handled through the manufacturer: generator, tires, batteries, stereo
components, televisions, VCRs and microwaves.
Many manufacturers have authorized service centers located across North America and
these generally offer the easiest and best service. To find one of these centers, consult the
literature provided or call the manufacturer directly. A listing of manufacturer's phone
numbers is located at the end of this chapter.
A second option is to employ a reputable service center. The key to efficient service is to
contact the manufacturer before having the service performed. In most cases, the manu-
facturer will work with the service center to take care of your problem.
Trek Owner's Manual
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