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Service Centers
We support three fully equipped Factory Service Centers for both warranty and non-war-
ranty service. One is located near corporate headquarters in Harrisburg, Oregon. There is
another on the west coast in Bend, Oregon, and the east coast in Brandon, Florida. These
centers work by appointment only. You can make an appointment by calling the numbers
listed at the end of this chapter.
The Factory Service Center is very popular, especially during the summer months. Please
call well in advance for service. Drop-ins cannot be accommodated.
The Service Center also provides service at major rallies across the country. Crews from
the factory provide as much service as possible in the limited time allowed. This service is
free, but there is a charge for parts out of warranty.
Technical Support
Technical Support is a valuable source of advice and information for you and for techni-
cians working on your coach. If another service center needs specific information on a
product, they can obtain it by calling our factory technicians. The technicians are not a
replacement for your manuals, but they will answer any questions not covered in these
books.
Owners that are considering modifications to their coaches should consult Technical
Support prior to making any changes as this may result in a loss of warranty coverage.
Road Service
If you have problems with your coach during the warranty period, your first contact
should be your dealer. However, your dealer is not the only service center available to
you. Any authorized service center can work on your coach during the warranty period as
long as it is prearranged.
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Troubleshooting
