Do you have a question about the Axact 9 and is the answer not in the manual?
Questions and answers
Rowe
April 11, 2025
I can’t get the distance and kms to show on my device , reading zero
1 comments:
Mr. Anderson
April 11, 2025
To fix the distance and kilometers reading zero on your Giant Axact 9 device, follow these steps:
1. Check for System Reset: If the device was recently reset, all distance data (DST, RTM, AVG, MAX) will be zero. You must ride the bike for at least 2.4 seconds to begin recording average speed and distance.
2. Verify Wheel Circumference Setting: Ensure the correct wheel size is programmed. Use the appropriate value from the chart (e.g., 26x1.95 = 2099). Incorrect wheel size will result in incorrect or no distance readings.
3. Start Riding: The device only records distance when the bike is moving. Begin riding and check if the distance (DST) increases.
4. Battery Check: If the screen is not updating, the battery might be low. Replace the battery if necessary.
5. Sensor Alignment: Ensure the wheel sensor and magnet are correctly aligned and within range, as misalignment can prevent data recording.
If the issue persists after these checks, perform a full system reset and reprogram the device.
This answer is automatically generated
Chris E
February 13, 2025
Exact 9w is not tracking speed or mileage, how to fix?
1 comments:
Mr. Anderson
February 13, 2025
To fix speed and mileage tracking issues on a Giant Axact 9, follow these steps:
1. Check Battery: Ensure the battery is not depleted. If necessary, replace it with a new one. 2. Verify Sensor and Magnet Alignment: Make sure the sensor and magnet are correctly positioned and the gap between them is appropriate. 3. Reset the System: Perform a system reset by holding the reset button until the display clears. 4. Check Wheel Circumference Setting: Ensure the correct wheel circumference is set according to the tire size. 5. Clean Contacts: Periodically clean the contacts between the bracket and the main unit to ensure proper connection. 6. Confirm Display Mode: Make sure the device is in the correct mode for tracking speed and mileage.
If issues persist, check the troubleshooting section of the manual for further guidance.
Page 2
Wired Magnet center aligns to SENSING POINT Magnet center aligns to the SENSING POINT Align the center of the MAGNET to either of the sensing point 磁鐵座 中心點須調準並通過速度感測點 成一直線 Wyrównaj środek MAGNESU z punktem odczytu Flat Spoke ...
Need help?
Do you have a question about the Axact 9 and is the answer not in the manual?
Questions and answers
I can’t get the distance and kms to show on my device , reading zero
To fix the distance and kilometers reading zero on your Giant Axact 9 device, follow these steps:
1. Check for System Reset: If the device was recently reset, all distance data (DST, RTM, AVG, MAX) will be zero. You must ride the bike for at least 2.4 seconds to begin recording average speed and distance.
2. Verify Wheel Circumference Setting: Ensure the correct wheel size is programmed. Use the appropriate value from the chart (e.g., 26x1.95 = 2099). Incorrect wheel size will result in incorrect or no distance readings.
3. Start Riding: The device only records distance when the bike is moving. Begin riding and check if the distance (DST) increases.
4. Battery Check: If the screen is not updating, the battery might be low. Replace the battery if necessary.
5. Sensor Alignment: Ensure the wheel sensor and magnet are correctly aligned and within range, as misalignment can prevent data recording.
If the issue persists after these checks, perform a full system reset and reprogram the device.
This answer is automatically generated
Exact 9w is not tracking speed or mileage, how to fix?
To fix speed and mileage tracking issues on a Giant Axact 9, follow these steps:
1. Check Battery: Ensure the battery is not depleted. If necessary, replace it with a new one.
2. Verify Sensor and Magnet Alignment: Make sure the sensor and magnet are correctly positioned and the gap between them is appropriate.
3. Reset the System: Perform a system reset by holding the reset button until the display clears.
4. Check Wheel Circumference Setting: Ensure the correct wheel circumference is set according to the tire size.
5. Clean Contacts: Periodically clean the contacts between the bracket and the main unit to ensure proper connection.
6. Confirm Display Mode: Make sure the device is in the correct mode for tracking speed and mileage.
If issues persist, check the troubleshooting section of the manual for further guidance.
This answer is automatically generated