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Your Sky+ remote control sets your remote control to operate your Sky + set top box standby turns your Sky + set top box (or TV) on and off sets your remote control services to operate your TV shows the Services screen box office interactive shows the Box Office screen...
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Version 2.0 July 2001 Sky+ and Sky Guide are trademarks of British Sky Broadcasting Ltd. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorised by Macrovision, and is intended for home and other limited Pay Per View uses only, unless otherwise authorised by Macrovision.
Welcome to Sky+ ! ❖ About this User’s Guide This Sky+ User’s Guide contains all you need to know about how to watch and record digital satellite TV using your Sky+ set top box. To use the recording and playback features of your Sky+ set top box, you must subscribe to Sky+.
❖ What is Sky Guide? Sky Guide is a helpful and easy to use on-screen guide to your digital satellite services. It is designed for people who want to get the most out of watching television. All Sky Guide features are controlled using your Sky+ remote control. Sky Guide allows you to: see on-screen TV programme listings for up to seven days;...
For your safety ❖ Using equipment safely Your Sky+ set top box has been manufactured to meet international safety standards, but you must take care if you want to obtain the best results and operate it safely. We recommend that you have your digital satellite system installed by a qualified satellite-TV installer.
Electrical information ❖ Mains plug and its fuse The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3 A fuse. If you need to replace the fuse, you must use an ASTA- or BSI-approved BS 1362 fuse, rated at 3 A and marked: The non-rewireable plug has its fuse beneath a fuse cover on its face.
Getting started This section gives you the basic information you need to start using your Sky+ set top box. For more detailed information about using your Sky+ set top box, use the Contents or Index to find the relevant section of this User’s Guide.
❖ Your Sky+ remote control Your Sky+ remote control can operate your TV as well as your Sky+ set top box. To use your Sky+ remote control to operate your Sky+ set top box, press Sky. To use your Sky+ remote control to operate your TV, press tv. For details of the functions of your Sky+ remote control keys, refer to the fold-out section at the front of this User’s Guide.
❖ Changing channel Using the ch button Press ch + or – on your Sky+ remote control to change channel up or down, one at a time. Using the channel number If you know the channel number, you can use the number keys to choose the channel you want to watch.
❖ Using the Search & Scan banner When you are watching a satellite channel and want to find out what else is on, either now or later, without interrupting the programme you are watching, press select to display the Search & Scan banner. Use the left and right arrows to see what programmes are on at different times on the current channel.
❖ Live Pause Press pause to start recording live TV. The picture will ‘freeze’ on screen. Press play or press pause again to resume the programme from the ‘frozen’ point. For more information, see Using Live Pause on page 11. You must have a Sky+ subscription to be able to use Live Pause.
Using Live Pause Whenever you are watching a TV programme, you can pause it. Press pause on your Sky+ remote control to freeze the picture and sound. Your Sky+ set top box will then record until the end of the programme.
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If you attempt to change channel or view the full-screen listings, you must leave Live Pause. To confirm that you wish to leave Live Pause, press select. The Live Pause recording is then deleted. To continue Live Pause, press back up. During Live Pause you can use the arrow keys to display the Search &...
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You must have a Sky+ subscription to be able to use Live Pause. Programmes recorded using the Live Pause function are not saved for future playback. During Live Pause, you cannot use an interactive application (see Interactive on page 56). Sky+ User’s Guide...
TV Guide Press tv guide on your remote control to see the TV Guide screen. Here you can choose to see: All Channels – TV programmes scheduled for today and the week ahead, listed by channel number. Entertainment, Movies, Sports, News & Documentaries, Kids, Music &...
❖ Finding a programme To find a programme from the full listings, press tv guide on your Sky+ remote control, highlight All Channels, then press select. The All Channels listings screen is shown. Use the up and down arrows to move the highlight through the channels.
Use the number keys to go quickly to a particular channel. Enter the channel number, which is always three digits, for example 106. Whenever you are using Sky Guide, if you see a screen you don’t want, press back up to redisplay the previous Sky Guide screen. ❖...
❖ Displaying A–Z Listings If you are looking for a particular programme, a quick way to find it is to use the A–Z listings. This lists all the day’s programmes in alphabetical order, so you can easily find when and where the programme is on.
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The information banner for a future programme includes a short programme summary and the programme start time. The information banner for a recorded programme includes a short programme summary, the status of the recording (including the reason for any part-recording or recording failure), the time the recording was made, and the disk space used by the recording.
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Both information banners may also include letter codes giving more information about the programme. These codes have the following meanings: Letter codes: Copy-protected. If you try to record this programme it may not play back correctly. Surround sound. If your TV has surround-sound capability, you can hear this programme in surround sound.
Using your Sky+ Planner Your Sky+ Planner lists the programmes you have selected to watch or record, together with your recordings. Whenever you select a future programme to watch or record, Sky Guide automatically adds it to your Sky+ Planner. To view your Sky+ Planner, press tv guide on your Sky+ remote control, highlight Sky+ Planner, then press select.
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Failed – indicates that a programme you selected for recording did not record. To see why the programme was not recorded, press i to display the programme information banner. Viewed – indicates that you have played back a recorded or part recorded programme.
❖ Using the colour option keys Depending on the programme you have highlighted in your Sky+ Planner, you may be able to use the colour option keys on your Sky+ remote control to select one or more of the following options: Press the Copy (red) key to copy a previously-recorded programme to your video recorder.
❖ Removing a programme To remove a programme from your Sky+ Planner, highlight it, then press the Delete (yellow) key. The programme will be deleted immediately. You may be asked to confirm your intention to delete a highlighted programme; if so, the following banner will be shown. To confirm the deletion, press select.
❖ Using reminders One minute before the start of a programme you have selected to watch, you will see a reminder banner on the lower part of your screen. To watch the programme described in the reminder banner, press select. Your Sky+ set top box will tune to the programme. If programme is not a Box Office programme then you can press R to record the programme.
❖ Programme clashes If you select a programme to watch that clashes with a programme you have previously selected to watch, Sky Guide will ask you what you want to do. You can choose from two options: Press select to be reminded when each programme starts. Press back up to cancel the new selection and to be reminded only when the previously-selected programme starts.
❖ Using Series Link If the Series Link option appears on-screen when you highlight a programme in your Sky+ Planner, this means the programme is one episode of a series, on that channel. Press the Series Link (green) key if you want to watch or record the next episode on the same channel.
Box Office This section of Sky Guide is where you can choose the Box Office programmes you want to watch or record. Press box office on your Sky+ remote control to see the Box Office screen. The Box Office screen allows you to see listings of movies by starting time, in alphabetical order or just the latest additions.
❖ Ordering a Box Office programme You can order Box Office programmes to watch and record using your Sky+ remote control. To order a Box Office programme, complete the following steps: 1. Use the arrows to highlight the programme you want to watch or record.
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Regardless of your parental viewing restrictions, you will need your PIN to watch or record any Box Office programme shown before its normal watershed time. PINs will be required as follows: Programme rating When PIN is required programme starts before 10.00 pm programme starts before 8.00 pm programme starts before 8.00 pm If you select a Box Office programme to watch, the programme will...
Using Sky+ for recording satellite TV You can select programmes for recording from both the TV Guide listings and Box Office screens, or directly from satellite TV viewing. The recording of all programmes, including Box Office programmes, is subject to the approval of the individual channel provider. A warning banner will appear if recording is not allowed for any reason.
When you cancel the recording of a current programme, the programme remains listed in your Sky+ Planner but is marked as Part recorded. ❖ Recording future programmes If you want to record future programmes on the channel you are watching, press the right arrow to display the Search & Scan banner. To see what programmes are on later on the current channel, press the right arrow again.
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When you select a programme to record from the TV Guide or Box Office listings, your Sky+ Planner is displayed on-screen with the programme highlighted and the record symbol displayed. Press back up to return to the previous screen. Your Sky+ set top box cannot record audio-only programmes or interactive applications.
❖ Recording clashes When you select a programme for recording, Sky Guide automatically checks to see whether it clashes with other programmes you have previously selected for recording. If it does clash, Sky Guide will ask you what you want to do. To record the new programme, you must first press select to cancel the previously selected recording.
❖ Capacity warning Whenever you select a programme to be recorded, Sky Guide anticipates whether there will be enough disk space available for you to record the programme. If you have set your Disk Space Management setting to Manual and there isn’t enough disk space, Sky Guide asks you to manually delete existing recordings to make space for the new recording.
Playing back recordings ❖ Playing back a recorded programme To select a previously recorded programme for playback: 1. Display your Sky+ Planner (press tv guide on your Sky+ remote control, highlight Sky+ Planner, then press select). 2. Highlight a programme that is currently recording, or that has been recorded or part-recorded, then press either play or select.
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If you have not watched all of a programme you previously recorded, Sky Guide offers you a choice of playback start position before playback starts. Use the left and right arrows to choose either: to play back from the beginning of the programme to play back from the point at which playback previously stopped.
❖ During playback Whenever you are playing back a programme, you can display the play symbol by pressing select. The elapsed time from the beginning of the programme is shown below the symbol. The play symbol is displayed for 5 seconds. To remove the play symbol immediately, press back up.
To pause the programme while your Sky+ set top box is in play, fast- forward or rewind, press pause. To restart playback, press pause again. ❖ Using Fast Forward / Rewind keys Sky+ User’s Guide...
To fast-forward a recorded programme when it is playing back or paused, press the fast forward key. The fast forward x2 symbol appears on the screen. Fast forward and rewind are four-speed keys. To increase the fast-forward speed a second, third and fourth time (x3, x6, x12), press the fast forward key again.
❖ Using Bookmarks Bookmarks are points, within a recorded programme, to which you can quickly return. To set a bookmark while playing back a recorded programme, first press pause, then the Bookmark (red) key. The pause symbol is displayed with the message Bookmarked underneath. To skip forward to the next bookmark, and then resume playback, press and hold fast forward for at least two seconds.
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The start of the recorded programme is always displayed as the first bookmark. Use the arrows to highlight a bookmark, then press select to resume playback from the selected position. If there are more bookmarks than can be displayed on the screen, you can display other parts of the list by using the Page Up (red) and Page Down (green) keys.
❖ Understanding on-screen symbols In normal playback, the on-screen symbols are as follows: play – a green ring rotating clockwise, containing a single, forward-facing arrow. slow-motion – the same as the play symbol, but half the speed of rotation. pause – a static green ring, containing two vertical lines.
❖ Displaying programme information during playback Press the i key at any time during playback to display the programme information banner. Also see Displaying more information on page 17. ❖ Playing back viewing-restricted programmes You must enter your PIN to play back a programme that is the subject of a viewing restriction.
Using Copy Providing you have a video recorder (VCR) connected to your Sky+ set top box, Sky Guide can copy recorded programmes directly to your video recorder, if, for example, you want to free up space on your hard disk. ❖...
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You will see a screen detailing the amount of videotape required to record the selected programmes and a list of the programmes to be copied. This is a contents marker for your videotape. If there are more than ten programmes, a series of screens is displayed. Each screen is displayed for ten seconds.
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Some video recorders, when connected via a SCART cable to your Sky+ set top box, will start recording automatically when you start copying programmes. For more information on whether this feature is supported, see the user guide that came with your video recorder. It is advisable to start copying during a period when you can leave your Sky+ set top box and video recorder unattended, as you will be unable to watch other programmes via your Sky+ set top box while...
Services Press services on your Sky+ remote control to see the Services screen. Services allows you to: view information on using your Sky+ set top box; use the Parental Control facility; set up your Favourite Channels; add Other Channels; display a list of useful phone numbers. You can also see and modify the settings for your Sky+ set top box.
❖ Parental Control and your PIN To display the Parental Control screen, press services on your Sky+ remote control. Highlight Parental Control, then press select. You will be asked to enter a PIN (Personal Identification Number). Your initial PIN is the last four digits of the number that is on the back of your Sky Viewing Card.
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Viewing Restrictions To see the Viewing Restrictions screen, highlight Viewing Restrictions on the Parental Control screen, then press select. The Viewing Restrictions screen lets you specify the programme categories that cannot be viewed or recorded unless your PIN is entered. Viewing restrictions can be applied only to programmes where the broadcaster provides category-restriction information.
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Spending Limit To see the Spending Limit screen, highlight Spending Limit on the Parental Control screen, then press select. The Spending Limit screen lets you specify how much a programme can cost before your PIN is required to order it. For example, if you set the limit at £3.00, you can order a programme costing £3.00 (or less) without using your PIN, but you would need your PIN for a programme costing £3.01 or more.
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Changing your PIN To see the Change PIN screen, highlight Change PIN on the Parental Control screen, then press select. The Change PIN screen lets you change your PIN any time you wish. To change your PIN you must key in your new PIN twice. Keep your PIN secret! Choose a PIN you can remember.
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Record Settings To see the Record Settings screen, highlight Record Settings on the Parental Control screen, then press select. The Record Settings screen lets you PIN-protect recorded programmes you have marked as Keep in your Sky+ Planner. To PIN-protect programmes marked as Keep: 1.
❖ Favourite Channels You can create a list of the channels you watch most often, so that Sky Guide can tune to your favourite channels quickly. You can have up to twenty favourite channels. To see the Favourite Channels screen, press services, highlight Favourite Channels, then press select.
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Removing a Favourite Channel To remove a channel from your list of favourites, highlight it on the Favourite Channels screen, then press the Favourite (yellow) key. The tick () disappears and the selected channel is removed from your list of favourites. Using a Favourite Channel You can easily check what is on your favourite channels and tune to them whenever you are watching television, without interrupting the...
❖ Other Channels Other Channels include channels that your Sky+ set top box is capable of receiving but for which listings may not be available in Sky Guide, for example foreign-language channels. Your Sky+ set top box cannot record programmes that are not listed in Sky Guide. To see the Other Channels screen, press services, highlight Other Channels, then press select.
Interactive Interactive services are available through your Sky+ set top box. You can shop, bank, get information, play games and send and receive e- mails, simply by using your Sky+ remote control. Press interactive on your Sky+ remote control to see the Interactive screen.
Extra information ❖ Setting your Sky+ remote control to operate your TV Your Sky+ remote control can operate both your Sky+ set top box and your TV. Your Sky+ remote control should have been set up to work with your TV when your Sky+ set top box was installed. If your Sky+ remote control is not correctly operating your TV, complete the following steps.
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6. Press the standby key ( ) on your Sky+ remote control. If your TV switches off, press select. The light on your Sky+ remote control should blink twice. If your TV does not switch off, press tv, then press the standby key ( ).
❖ Replacing the batteries in your Sky+ remote control When the batteries in your Sky+ remote control need replacing, you will require two new AA (MN1500, LR6 or UM–3) batteries. To replace the batteries: 1. Hold the upper, silver part, of your Sky+ remote control in one hand.
❖ System Setup There should be no need for you to use the System Setup screens as your Sky+ set top box should have been correctly set up when it was installed. However, the System Setup screens can be useful if, for example, you buy a new TV and you want to make sure your Sky+ set top box makes the best use of your new TV’s features.
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You can easily reset the settings for your Sky+ set top box to the standard settings. Press the Reset (red) button when viewing the Picture Settings, Sound Settings and/or Language and Subtitles screens. Select Save New Settings to confirm any changes you make or press back up to cancel.
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Optical digital-audio output Your Sky+ set top box has an optical digital-audio output that can be connected using an optical cable (not supplied) to suitable hi-fi / audio equipment that is capable of decoding a Dolby Digital signal. If you are watching a programme that has a Dolby Digital soundtrack, this connector will normally output a Dolby Surround Pro Logic signal.
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Adding Other Channels There is normally no need for you to tune in satellite channels because Sky Guide tunes in all the available channels for you, including new channels as they are added to the digital satellite TV service. Your Sky+ set top box is designed for receiving digital television signals transmitted from the Astra satellite system at 28.2 degrees East, either unencrypted or encrypted using BSkyB’s encryption system.
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The New Channels screen appears on your TV. This is a list of the channels that your Sky+ set top box has found. You can select those you want to add to the Other Channels list. 7. To add a channel, highlight it, then press the Store Channel (yellow) key.
❖ Sky+ Setup To display the Sky+ Setup screen, highlight Sky+ Setup on the Services screen and press select. Sky+ Setup allows you to: change the way in which Sky Guide manages your recordings. choose the way in which the front-panel indicator works. Disk Space Management To change the way in which Sky Guide manages your recordings: 1.
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Press select to continue the new recording and delete the old recording(s). Press back up to keep the old recording(s); the new recording will stop when there is no more disk space. If you do not respond, the new recording will continue and the old recording(s) will be deleted automatically.
Front-panel recording/playback indicator To choose the way in which the front-panel indicator works: 1. Highlight Front Panel Indicator and use the left or right arrow to change the setting. 2. When you have selected your preferred setting, press the down arrow to highlight Save New Settings and press select.
Connecting your Sky+ set top box This section shows you how your Sky+ set top box: can be connected to other equipment such as your hi-fi / audio system; can be reconnected after minor changes, for example, after you have moved your TV or Sky+ set top box; settings can be updated.
RF lead S-Video lead satellite dish video recorder (VCR) SCART SCART lead RF lead second lead RF lead RF OUT - 2 13/18V DC 13/18V DC 9V DC 50mA max. RF OUT - 1 VCR SCART 350mA max. 350mA max. RS-232 Sky+ set WARNING!
Further help For further information and tips on getting the most out of your Sky+ set top box, tune to channel 999, the Sky Latest Channel, or 998, the Sky Welcome Channel. If you need help or information about your TV or video recorder, please refer to the instruction books that came with them.
Solving problems ❖ On-screen messages Message Possible reason What to do now Please insert your Sky There is no viewing card Insert your viewing card into the Sky Viewing Card Viewing Card in the Sky Viewing Card slot. slot in your Sky+ set top box.
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Possible reason What to do now Message The Sky+ Planner is full. You already have the Highlight the programmes you want to delete from You must delete an maximum number of your Sky+ Planner and press the Delete (yellow) key. entry before another programmes in your programme can be...
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Message Possible reason What to do now This programme is no You have selected a Select another programme. longer available programme that is no longer available in your Sky+ Planner. Digital text is not Your Sky+ set top box In order to view digital text, press Sky to return to live available during does not record digital programmes, then press text.
❖ General problems Problem Possible reason What to do now You’ve forgotten your Call Sky+ Customer Service. To find the Sky+ Customer PIN. Service number, select the Telephone Numbers option from the Services screen. You can’t find your Use the buttons on the front of your Sky+ set top box. Sky+ remote control.
Specifications Due to continued product improvement, this specification may change without notice. General Operating voltage: 230 V AC ±15%; 50 Hz Power consumption: 60 W (max.); 45 W (typical) Weight: 8.4 kg (packed, including accessories) Dimensions (W x H x D): 422 mm x 76 mm x 355 mm UHF modulator: CCIR PAL System I;...
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System Setup screens (factory setting shown by *) Picture settings: Picture Format: *4:3; 16:9 Letterbox Mode: On; *Off SCART Control: *On; Off Video Output: *PAL (composite video); RGB (red, green, blue) Contrast: Low; *Medium; High Search & Scan Banner Time-out: 0 seconds;...
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