Dell UltraSharp 27 UP2715K User Manual page 26

3. Connection Guide for 5K3K (max.) Resolution with Intel Graphics
Cards (Two DP Cables)
1. Follow the connection guide below
for DP cables connection.
2. Turn On the monitor by pressing
the power on/off button.
mDP DP1 DP2
A DP – DP cable (
Connect DP1 port on
monitor to any of DP port
on graphics card
DP – DP cable
B
Connect DP2 port on
monitor to any of DP port
on the same graphics card
26  Setting Up the Monitor
B
A
)
3. Power up/ Boot up the computer
system.
4. During BIOS/Post mode, you may
observed a stretch screen content.
5. Change resolution if necessary up to
5120 x 2880 60Hz.
• Recommended list of cards:
Dell Precision T1700, Optiplex 9020.
• Graphics card requirement:
With two DP ports that are compliant to DP1.2 support
HBR2, DisplayID 1.3 supporting Tile Display feature.
• Intel driver version:
revision later than 10.18.10.3510
Troubleshooting
1. BIOS/Post screen is not observed,
• To speed up monitor
2. Not able to display 5120 x 2880
• Ensure that both DP ports at the
3. 5K3K resolution changed after
• In certain cases, graphics card
•
•
4. Cannot achieve or image unstable
• Ensure your graphics card is
• Use only the in-box DP cables for
5. Stretch image observed:
• Ensure that monitor DP2 is
black screen during BIOS/Post,
long period of black screen when
monitor wake from sleep:
initialization, disable monitor
Sleep by OSD (Menu>Energy
Settings>Monitor Sleep> Disable).
60Hz :
source support DP1.2. If the 2 DP
ports from the source originates
from one single DP1.2 channel it
will not have enough bandwidth
to support 5K3K 60Hz (e.g. some
docking systems).
recovery from PC standby/
Hibernate/ Reboot :
Port1 respectively.
may not detect the monitor
properly when the monitor goes
to sleep.
Disable monitor Sleep by OSD
(Menu > Energy Settings >
Monitor Sleep > Disable).
Reboot PC.
at 5k3k resolution:
capable to support 5k3k.
connection to your PC.
Non-DP certified or low quality
DP cable may degrade signal
integrity/bandwidth, resulting in
reduced performance.
connected properly to
graphics card.