Warranty - Reeves G2 Operation & Maintenance Manual

7 WARRANTY

REEVES EMS LLC LIMITED WARRANTY
REEVES EMS LLC warrants that all decontamination systems and products purchased hereunder will
be free from defects in materials and workmanship. This warranty shall extend to the ultimate user as well as
original equipment purchasers and shall be valid for the elapsed time beginning with the date of shipment to
original purchaser according to the following schedule:
REEVES/DRASH Shelters and Decontamination Products: 24 Months
REEVES Internal Plumbing Divider Curtains, Hose, Harnesses, Showerheads, and Spray
The liability of Reeves EMS LLC under this warranty is limited to the repair or replacement of any defective
part or component due to a material defect or substandard workmanship. Damage due to excessive wear and
tear, improper use, or carelessness is not covered under this limited warranty.
Furthermore, it should be understood that this warranty does not constitute a guarantee that the products
under warranty identified in the Schedule above will function without following instructions, including reading of
the Operators Manual, and following proper maintenance procedures as well as using reasonable care for the
periods stated in the above Schedule. On-site repair without prior discussion and approval from Reeves EMS
LLC may void the warranty.
Warranty claims must contain a detailed explanation of the defect and be supported by summary extracts of
pertinent service and maintenance records if applicable. Reeves EMS LLC shall have the right to examine the
alleged defect and may require the claimant, at the claimant's expense, to return the product for such an
examination. If Reeves EMS' personnel are required to visit the claimant's site to confirm any alleged defect,
all expenses for travel and accommodations may be charged to the claimant.
Any warranty claims must be filed with Reeves EMS LLC within 90 days after the alleged defect has been
identified. All claims must be emailed or faxed to the following:
Tele: 301-698-1596 Fax: 301-698-1599 Email:
95226-01
This document contains information proprietary to REEVES EMS, LLC and is intended solely for use by its customers. No portion of this document may
be reproduced for release to a third party without written consent from REEVES EMS, LLC
WARRANTY SCHEDULE
REEVES Water Heaters: 12 Months
Wands: 12 Months
Reeves EMS, LLC
4510 A. Metropolitan Court
Frederick, Maryland 21704
21
info@reevesems.com
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REEVES EMS, LLC