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5.1
If You Can't Access the SBS User Interface
This is most likely a local network issue. The SBS uses DHCP to
allocate network addresses (IP numbers) to computers on your
network, and to tell them which route to use to access the internet. If
your computer has been connected to a DHCP server in the past,
you might need to prompt it to now use the SBS, or to "renew its
DHCP lease". The following is a guide to the steps that can be taken:
1.
Check that the SBS is on. This is shown by a continuous
green light and an intermittent red light.
2.
Check that the connection LEDs are blinking on both the
Ethernet socket of the server and on the socket of the
computer (if available). This indicates that the Ethernet
connection is passing data. If the Ethernet LEDs are not lit or
blinking it is very likely that the fault is a cable.
3.
Perform a 'ping test' to check whether TCP/IP networking is
functioning on both the SBS and the computer. From the
computer open a command prompt window (the following
example is for Windows XP operating system) select "start";
"Run"; type "cmd" and press the Enter key. Type in the
command prompt window "ping 192.168.1.1" and press the
Enter key. A response should show:
"Reply from 192.168.1.1: bytes=32 time<1ms TTL=64"
This indicates that the computer has good connectivity and
can 'see' the IP address of the SBS. Try again to access the
User Interface as described in Section 2.2. If unsuccessful
reboot the computer and then access the User Interface. If the
computer receives no satisfactory ping response proceed to
step 4.
4.
Ensure that the internet settings on the client computer are set
to automatic DHCP and DNS as follows (for Microsoft
Windows XP):
Click on "start", and then "Control Panel".
►
On the left panel, if you see the option "Switch to
►
Classic View", click it once, and it will change to "Switch
to Category View".
Double click on the "Network Connections" icon.
►
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