Related Manuals for Wiredocean SBS 1000
Summary of Contents for Wiredocean SBS 1000
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Page 1: Installation Instructions
Satellite Broadband Server SBS 1000 Owner’s Handbook Installation Instructions Key information about your SBS is shown below: Serial Number: IP address: Downlink(s): Uplink(s): Installer: © 2005 Wired Ocean Limited... -
Page 2: Table Of Contents
CONTENTS Overview How the Wired Ocean System Works Operating the SBS Turning the SBS On and Off Accessing the SBS User Interface Navigating Around the SBS User Interface Using the Service Selecting the Downlink and Uplink Connecting to the Internet Sending and Receiving Email Tips for Using the Service Disconnecting... -
Page 3: Overview
1. Overview Welcome to Wired Ocean. We are dedicated to providing you with a high quality, easy to use service. We have an ongoing programme to improve the operation of our services and to make these improvements available to you through automatic downloads to your SBS. - Page 4 1. Overview The SBS sends data (uplink) such as web page requests, email, etc from your vessel via the narrowband communications equipment on your vessel that has been connected by your installer. Your SBS can work with a wide range of mobile satellite, cellular and landline services to provide the uplink.
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Page 5: Operating The Sbs
2. Operating the SBS Turning the SBS On and Off The SBS has two lights and a rocker switch on the front of the unit. The rocker switch is used to power up the unit, the green light indicates that the unit is powered up and the red light indicates hard disk activity. -
Page 6: Accessing The Sbs User Interface
Press Enter. This will take you to the User Interface shown below. Not all versions of all web browsers work in exactly the same way, so if typing in “wiredocean” doesn’t get a response you may need to Page 4... -
Page 7: Navigating Around The Sbs User Interface
IP address instead. The SBS is shipped with the default IP address of 192.168.1.1, so try typing “http://192.168.1.1” instead of “wiredocean”. Make sure that your computer is set to request an IP address from the SBS using DHCP. If not, see Sections 4.1 and 5.1 of this handbook. -
Page 8: Using The Service
3. Using the Service Selecting the Downlink and Uplink The satellite you use for the downlink will depend upon the Wired Ocean service(s) you have subscribed to. Which service you use for the uplink will depend on the uplink equipment connected to the SBS by your installer. - Page 9 3. Using the Service The service status diagram will now show your connection status as follows: Once uplink connected the first of the three arrows on the status diagram will be highlighted in dark blue. This confirms that the uplink equipment is operational and the uplink connection been...
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Page 10: Sending And Receiving Email
3. Using the Service diagram and the “CONNECT” button changes to “DISCONNECT”, ready for when you want to terminate the connection. You can now access the internet by opening another browser window and email by opening your email client or by using web mail. It is recommended that the browser page showing the SBS User Interface is kept open to allow you to monitor your internet session. -
Page 11: Tips For Using The Service
3. Using the Service need to be implemented on each computer used to send email. When sending emails, do not disconnect from the Wired Ocean service until your mail programme has confirmed that they have been sent. Tips for Using the Service For uplinks using packet data based services your uplink bill will normally be volume based irrespective of how long you remain online. -
Page 12: Disconnecting
3. Using the Service wireless router may be used. In coastal waters GSM or GPRS may be suitable and mobile satellites generally have very wide service coverage. Disconnecting You can terminate the connection from the CONNECT page of the User Interface as follows: Click once on the “DISCONNECT”... -
Page 13: Lan Configuration
4. SBS Functions LAN Configuration If you already have a network set up, you can change the network settings of the SBS to fit in with your other computers. From the User Interface, click the “SETTINGS” tab and choose “GENERAL”. Here, you can set the SBS IP Warning: address and netmask, disable the... -
Page 14: Setting The Automatic Disconnect
4. SBS Functions computer although it can also be made to happen in Windows by using the DOS commands ‘ipconfig release’ then ‘ipconfig renew’. Setting the Automatic Disconnect automatic disconnect function will terminate your communications session if no uplink activity (internet requests) is detected for the period specified. -
Page 15: Viewing Usage Statistics
4. SBS Functions Viewing Usage Statistics To help you keep track of your usage the User Interface includes statistics for each connection. Each time you disconnect the usage statistics are updated. To view the usage statistics from the User Interface, click on the “STATS” tab. The ‘STATS’... -
Page 16: Troubleshooting
If You Can’t Access the SBS User Interface This is most likely a local network issue. The SBS uses DHCP to allocate network addresses (IP numbers) to computers on your network, and to tell them which route to use to access the internet. If your computer has been connected to a DHCP server in the past, you might need to prompt it to now use the SBS, or to “renew its DHCP lease”. - Page 17 Right click on the icon named “Local Area Connection” ► and from the menu that appears, select “Properties”. Double Click on “Internet Protocol (TCP/IP)”, and place ► a dot beside both “Obtain an IP address automatically” and “Obtain DNS server address automatically”. Click on “OK”...
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Page 18: If The First Arrow Doesn't Highlight
If the First Arrow Doesn’t Highlight When you click the “CONNECT” button on the CONNECT page of the User Interface the first arrow on the Service Status Diagram should flash while the connection is being made and then highlight when the connection is established. If this does not happen the uplink should be investigated: Ensure that the correct uplink device has been selected on the Wired Ocean user interface. -
Page 19: If The Second Arrow Doesn't Highlight
If the Second Arrow Doesn’t Highlight There may be occasions when the second arrow on the Service Status Diagram does not highlight successfully. Although this is a rare occurrence it can be caused by: Severe network congestion between the uplink system and the internet. - Page 20 On the User Interface select the ‘SETTINGS’ and ► ‘DOWNLINK’ tabs. You will then see the screen shown below. Then click on “click here” at the bottom of the screen. ► This will display a readout of all the channels currently seen on that frequency on the satellite.
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Page 21: Getting Help
If you are unable to contact your system installer and your need is urgent Wired Ocean’s technical help can also be reached by: Email: technical@wiredocean.com Fax: +44 207 060 1094. Telephone: +44 207 060 1049. -
Page 22: Appendix 1: Installation Instructions
Satellite Broadband Server SBS 1000 Appendix 1: Installation Instructions... - Page 23 Introduction This Installation Guide is for installers of the SBS and should be used in conjunction with the main sections of this Owner’s Handbook. Please read the Owner’s Handbook, especially Sections 1.1 and 2.1, before proceeding. Equipment Requirements The following items are required to complete installation of the SBS: A Ku-band satellite receive antenna (TVRO).
- Page 24 With a Quattro LNB in which there are 4 outputs - each ► output supplying different polarities or bands that cannot be changed (in other words the outputs supplying 'low vertical', 'low horizontal', 'high vertical', and 'high horizontal' - a multiswitch must always be used (and correctly connected to match the LNB outputs) otherwise the SBS or other satellite receive devices will not be able to switch between the different polarities and bands.
- Page 25 III. Setup – Step 1: Install the SBS 1. Mount the SBS in an environment suitable for electronic equipment and with convenient access to uplink and downlink cabling, power supply and connection to the computer(s). Ensure that the fan is not obstructed and the unit is able to draw air through the vents.
- Page 26 Enter key. You should see the SBS User Interface. If you don’t, try typing “192.168.1.1” in the address bar instead of “wiredocean”. If the User Interface still can’t be viewed refer to Section 5.1 of the Owner’s...
- Page 27 Setup – Step 3: Connect the Uplink Device(s) Once all your computers have joined the network, and you have found the SBS user interface, you can connect the uplink devices. The following general steps apply to any device you plan to use: Check that you can make a Tip: phone call on the device.
- Page 28 Setup – Step 4: Connect the TVRO Connect the TVRO as follows: Connect the cable from the TVRO antenna to the f-type connector labelled “LNB IN” on the back of the SBS. Make sure that the TVRO antenna controller is locked on the satellite.
- Page 29 Alternatively the unit may also be powered down by momentarily pressing the rocker-switch on the front panel. It will take up to one minute before the lights go off and it is then safe to unplug the SBS. VII. Setup – Step 5: Check Email Settings Please ensure that the email clients on connected computers are using authenticated SMTP for outgoing email (See Section 3.3 of the Owner’s Handbook).
- Page 30 View or Edit the following fields as necessary: Connection Name – a name that is used for selecting this ► uplink in the future. Phone Number – the required dial-up number for the uplink ► service. Username and Password. (Note that some devices will not ►...
- Page 31 Once all settings have been correctly entered click on “SAVE CHANGES”. Now this uplink setting can be selected from the “Uplink” menu on the CONNECT page. If you use an uplink such as analogue modem, GSM modem or GPRS modem that requires an internet service provider (ISP) you may need to enter the phone number, username and password for your account with the ISP.