Chapters
Table of Contents
Related Manuals for Wiredocean SBS 1000
Summary of Contents for Wiredocean SBS 1000
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Page 1: Installation Instructions
Satellite Broadband Server SBS 1000 Owner’s Handbook Installation Instructions V2.1 Key information about your SBS is shown below: Serial Number: IP address: Downlink(s): Uplink(s): Installer: © 2008 Wired Ocean Limited... -
Page 2: Table Of Contents
The information contained in this document is subject to change without notice and should not be construed as a commitment by Wired Ocean Limited. Wired Ocean assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. -
Page 3: Overview
1. Overview Welcome to Wired Ocean. We are dedicated to providing you with a high quality, easy to use service. We have an ongoing programme to improve the operation of our services and to make these improvements available to you through automatic downloads to your SBS. - Page 4 1. Overview The SBS sends data such as web page requests, email, etc from your vessel via the narrowband communications equipment (uplink) on your vessel that has been connected by your installer. Your SBS is designed to work with a wide range of mobile satellite, cellular and landline services to provide the uplink.
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Page 5: Operating The Sbs
2. Operating the SBS Turning the SBS On and Off The SBS has two lights and a rocker switch on the front of the unit. The rocker switch is used to power up the unit, the green light indicates that the unit is powered up and the red light indicates hard disk activity. -
Page 6: Accessing The Sbs User Interface
2. Operating the SBS Accessing the SBS User Interface Once the SBS has been installed and is turned on you can manage both the SBS and your internet connection through the User Interface. The User Interface enables functions such as connecting, disconnecting, switching uplinks,... -
Page 7: Navigating Around The Sbs User Interface
2. Operating the SBS Make sure that your computer is set to request an IP address from the SBS using DHCP. If not, see Sections 4.1 and 5.1 of this handbook. If you see the screen below then the User Access Control has been enabled. -
Page 8: Using The Service
3. Using the Service Selecting the Downlink and Uplink The satellite you use for the downlink will depend upon the Wired Ocean service(s) you have subscribed to. Which service you use for the uplink will depend on the uplink equipment connected to the SBS by your installer. - Page 9 3. Using the Service The service status diagram will now show your connection status as follows: Once uplink connected the first of the three arrows on the status diagram will be highlighted in dark blue. This confirms that the uplink equipment is operational and the uplink connection been...
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Page 10: Sending And Receiving Email
3. Using the Service diagram and the “CONNECT” button changes to “DISCONNECT”, ready for when you want to terminate the connection. You can now access the internet by opening another browser window and email by opening your email client or by using web mail. It is recommended that the browser page showing the SBS User Interface is kept open to allow you to monitor your internet session. - Page 11 3. Using the Service you have this problem we suggest Warning: you use a mail relay service (such When using SMTP as SMTP.com) for sending email. Proxy to send emails Alternatively you may use the with large attachments Wired Ocean SMTP PROXY as some email clients may described below.
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Page 12: Tips For Using The Service
3. Using the Service Tips for Using the Service To optimise browsing speed (through quicker DNS lookups) from an attached computer you may wish to set the Internet browser to “automatically detect proxy setting”. To do this in Internet Explorer select “Tools”, “Internet Options”, then click on the “Connections”... -
Page 13: Disconnecting
3. Using the Service For optimum uplink cost efficiency consider various uplinks to match your sailing pattern. For example, in coastal waters 3G or GPRS may be suitable and when further out to sea mobile satellite systems, generally have very wide service coverage. Disconnecting You can terminate the connection from the CONNECT page of the User Interface as follows:... -
Page 14: Sbs Functions
4. SBS Functions LAN Configuration If you already have a network set up, you can change the network settings of the SBS to fit in with your other computers. From the User Interface, click the “SETTINGS” tab and choose “GENERAL” then click on “Network”. -
Page 15: Setting The Automatic Disconnect
4. SBS Functions the SBS or to “renew its DHCP lease”. This is best performed by rebooting the computer although it can also be made to happen in Windows by using the DOS commands ‘ipconfig release’ then ‘ipconfig renew’. Setting the Automatic Disconnect The automatic disconnect is a mechanism that will terminate your communications session if no uplink activity (e.g. -
Page 16: Viewing Usage Statistics
4. SBS Functions Note that “GPRS Preset” connections do not allow setting of a timeout. A timeout can be selected with manually configured GPRS connection settings. Viewing Usage Statistics To help you keep track of your usage the User Interface includes statistics for each connection. -
Page 17: Access Control
4. SBS Functions Access Control The SBS can be configured to only permit access to the User Interface when a password is correctly entered. This will lock out any attempted access to the User Interface from unauthorised users and will prevent them connecting, disconnecting or changing any of the settings. -
Page 18: Troubleshooting
If You Can’t Access the SBS User Interface This is most likely a local network issue. The SBS uses DHCP to allocate network addresses (IP numbers) to computers on your network, and to tell them which route to use to access the internet. If your computer has been connected to a DHCP server in the past, you might need to prompt it to now use the SBS, or to “renew its DHCP lease”. - Page 19 Right click on the icon named “Local Area Connection” ► and from the menu that appears, select “Properties”. Double Click on “Internet Protocol (TCP/IP)”, and place ► a dot beside both “Obtain an IP address automatically” and “Obtain DNS server address automatically”. Click on “OK”...
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Page 20: If The First Arrow Doesn't Highlight
If the First Arrow Doesn’t Highlight When you click the “CONNECT” button on the CONNECT page of the User Interface the first arrow on the Service Status Diagram should flash indicating that the SBS is ‘talking’ to the uplink device and then highlight when the device has been successfully engaged. -
Page 21: If The Third Arrow Doesn't Highlight
Sometimes network congestion can cause failed calls and so it may be a useful test to try again at another time when the network may be less congested. If the difficulty persists please contact your installer. If the Third Arrow Doesn’t Highlight If the first two arrows highlight but the third arrow continues to flash this indicates an issue with the reception of the satellite downlink. -
Page 22: Getting Help
seen on that frequency on the satellite. These channels then checked against television programming being received by the ship’s televisions or by comparing to data recorded at www.lyngsat.com your selected satellite. If no channels are seen then no valid satellite signal is reaching the connector on the back of the SBS. -
Page 23: Configuration Changes
APPENDIX 1: INSTALLATION INSTRUCTIONS Background Introduction Equipment Requirements III. Uplink Connection Options Setup Step 1: Install the SBS Step 2: Connect the Computer(s) Step 3: Connect the Uplink Device(s) VII. Step 4: Connect the TVRO VIII. Step 5: Installation Optimisation Step 6: Configure all Uplinks Configuration Changes Adding and Editing Uplinks... -
Page 24: Introduction
Introduction This Installation Guide is for installers of the SBS and should be used in conjunction with the main sections of this Owner’s Handbook. Please read the Owner’s Handbook, especially Sections 1.1 and 2.1, before proceeding. Equipment Requirements The following items are required to complete installation of the SBS: A Ku-band satellite receive antenna (TVRO). - Page 25 be changed (in other words the outputs supplying 'low vertical', 'low horizontal', 'high vertical', and 'high horizontal' - a multiswitch must always be used (and correctly connected to match the LNB outputs) otherwise the SBS or other satellite receive devices will not be able to switch between the different polarities and bands.
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Page 26: Uplink Connection Options
III. Uplink Connection Options The SBS supports three types of uplink connection: USB, RS232 and Ethernet. Multiple uplinks of any type can be connected by adding expansion ports to the SBS as required. Inmarsat Fleet, cellular Inmarsat Fleet, cellular GPRS, etc GPRS, etc 3G/GPRS 3G/GPRS... -
Page 27: Step 1: Install The Sbs
Setup – Step 1: Install the SBS 1. Mount the SBS in an environment suitable for electronic equipment and with convenient access to uplink and downlink cabling, power supply and connection to the computer(s). Ensure that the fan is not obstructed and the unit is able to draw air through the vents. - Page 28 If you are using a wireless access point instead of a switch: Connect a computer to one of the access point’s LAN ports ► using a network cable and ensure that the SBS is not connected to the LAN Make sure your computer is set to receive an IP address ►...
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Page 29: Step 3: Connect The Uplink Device(S)
Setup – Step 3: Connect the Uplink Device(s) Once all your computers have joined Tip: the network, and you can access the Before connecting with an SBS User Interface, you can connect uplink for the first time, uplink devices. following you may wish to check general steps apply to any device you that the uplink is set-up... -
Page 30: Step 4: Connect The Tvro
VII. Setup – Step 4: Connect the TVRO Connect the TVRO as follows: Connect the cable from the Warning: TVRO antenna to the f-type Please ensure that the coaxial connector labelled “LNB IN” cable from the TVRO is well on the back of the SBS. supported in the vicinity of the SBS so that it cannot put Make sure that the TVRO... -
Page 31: Step 5: Installation Optimisation
Open the SBS User Interface (see 2.2 below). Click on the “SETTINGS” tab and then the “GENERAL” tab. Click once on the “SHUT DOWN” button at the bottom of the page. Alternatively the unit may also be powered down by momentarily pressing the rocker-switch on the front panel. -
Page 32: Step 6: Configure All Uplinks
Setup – Step 6: Configure All Uplinks Configure any additional uplinks as required (See Section X below). Ensure that the Inactivity Timeout is set to the desired level for each uplink device (See Section 4.2 of the Owner’ Handbook). The Inactivity Timeout function is not available for GPRS preset uplinks, or for uplinks connected via the WAN port. - Page 33 Modem Type Uplinks: Inmarsat MPDS, GPRS, GSM, Analog modem, Globalstar, etc. View or Edit the following fields as necessary: Connection Name – a name that is used for selecting this ► uplink in the future. Phone Number – the required dial-up number for the uplink ►...
- Page 34 GPRS Preset Uplinks: The SBS has preset settings for a variety of GSM modems and cellular network operators. Select your phone type from the “phone” drop-down menu. Select your service provider from the “network operator” drop-down menu. Choose the port, port speed and flow control as above. Router Uplinks: If you have a router-based uplink device (3G, VSAT and Wi- Fi/WiMAX) on the same network as your SBS, you can use...
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Page 35: Changing The Uplink Transport Protocol
Fleet Broadband Uplink: To connect a FleetBroadband terminal to the SBS using D- Link DUB E100 USB to Ethernet converter: Choose Fleet Broadband from the “Connection type” drop- ► down menu. Choose your terminal’s model from the “Fleet Broadband ► terminal”... - Page 36 2. There will be a reduction in the data overhead on the uplink channel – potentially saving some uplink costs. However UDP protocol, although reliable over most links, has been seen to be blocked by a few uplink providers' firewalls. So if you choose to change the protocol to UDP, it is strongly recommended that each of the uplinks is tested to make sure that all three arrows on the 'connect' page are highlighted when you connect.