7 Contact
7
Contact
If you have technical problems, first contact your installer. The following information is required in
order to provide you with the necessary assistance:
•
Inverter device type
•
Inverter serial number
•
Firmware version of the inverter
•
Special country-specific settings of the inverter (if applicable)
•
The type and number of P V modules connected
•
Mounting location and mounting altitude of the inverter
•
Three-digit or four-digit event number and display message of the inverter
•
Optional equipment, e.g. communication products
•
Type of use of the multi-function relay
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Service Line
Inverters:
+49 561 9522 1499
Communication: +49 561 9522 2499
Fax:
+49 561 9522 4699
EMail:
ServiceL ine@ SMA.de
20
STP 5-9TL -BA-en-10
SMA Solar Technology AG
User Manual