Troubleshoot Missing Radios; Improving Signal Quality - ProSoft Technology RadioLinx RLXIB-ICN User Manual

RLXIB-ICN ♦ 802.11n
Industrial Client
2 Locate the reset hole, located to the left of the power connector.
3 Turn on power to the radio.
4 Insert the end of a paperclip or similar device into the hole, and wait for the
Power LED to turn green.
5 When the Power LED turns green, press and hold the reset button for at least
five seconds.
6 The radio will reload its default settings, including the password. You should
now be able to log in using the default password, which is "password".
3.5

Troubleshoot missing radios

If radios are not visible in the WirelessN Discovery Tool, try the following:

First, click the S
which can be dropped in RF connections, requiring the user to scan again.

Second, disable any software firewall running on your PC (This is most
common in Windows XP and newer). Open the N
folder in your Windows Control Panel, then open the L
C
ONNECTION
I
NTERNET

If the preceding approaches do not help, the PC running the WirelessN
Discovery Tool and the radios are probably not connected to the same local
network. Verify your connections.

If you are in topological view, any unlinked radios may be at the bottom of the
window. Scroll down to see all radios. If you still cannot see radios with the
WirelessN Discovery Tool, call technical support.
3.6

Improving Signal Quality

If you need to improve a radio's signal quality, try the following steps:

Adjust the direction of the high-gain antennas.
 Increase the height of the antenna's placement.

Use higher-gain antennas or external preamplifiers.

Select a new location for the radio and/or its antenna.

Decrease the length of the antenna cable.
ProSoft Technology, Inc.
July 25, 2013
button again. Scans are sent as broadcast messages,
CAN
P window and verify that the check box under
ROPERTIES
C F
ONNECTION IREWALL
ETWORK CONNECTIONS
OCAL
is not checked.
Diagnostics and Troubleshooting
User Manual
A
REA
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